Bettendorf, IA22 days ago
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. This role involves educating patients and caregivers on equipment use and care instructions, resolving patient concerns related to equipment use, conducting pre-authorizations/pre-certifications, and referrals when applicable, ensuring all documentation guidelines are met as required by each insurance carrier, and informing patients of their potential financial responsibility for the equipment.