Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): High school diploma or equivalent Minimum three years of related experience Ability to read, write and converse in English Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others Ability to remain calm during stressful situations Ability to respond to pages, telephones, and other auditory stimulation Ability to evaluate and interpret information and make independent decisions Bending, crouching, hand/finger dexterity, kneeling, lifting/carrying (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, stooping, twisting, prolonged standing and/or sitting Ability to work in computer literate environment. Supervises the overall functions of the medical office Patient scheduling Patient check-in and check-out Proper documenting registration Communication with patients and providers Answering phones Insurance authorizations Collecting co-pays and cash payments from patients Entering charges, payments, and balancing the day Medical records Supply management.