p>• Sell and service Property and Casualty insurance policies in a call center setting • Handle inbound calls from the National Sales Center to queue and conduct outbound sales outreach as needed • Work with multiple insurance carriers to quote, bind, rewrite, and re-shop policies • Use a consultative approach to recommend coverage that aligns with customer needs, preferences, budgets, and regulatory requirements • Meet or exceed sales and retention goals through new business, cross-selling, and renewal conversations • Re-shop and rewrite existing customer policies to improve coverage or pricing when appropriate • Accurately enter and maintain client and prospect information in the Agency Management System and complete assigned activities • Bind SIFI policies same day when applicable • Complete required training and successfully pass assigned CSR courses • Maintain professional and effective relationships with clients, teammates, carriers, and business partners • Communicate sales opportunities, customer feedback, and concerns to leadership as appropriate. • Active Texas Property and Casualty license (2-20 required) • Prior experience working as an insurance agent in a call center environment • Experience working with multiple insurance carriers • Proven success selling P&C insurance products and policies • Strong communications skills with the ability to clearly explain insurance concepts • Ability to manage high call volume in a fast-paced sales environment • Strong attention to detail and accurate documentation skills.