NewInsurance Claims Specialist JobotInsurance Claims SpecialistCicero, IL$80,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established, growing insurance company offering a great team, hybrid work environment, long-term stability and excellent career growth opportunities!
NewRemote Disability Claims Specialist AxelonRemote Disability Claims SpecialistHometown, ILRemote$40–$50 / hourManage an assigned caseload of moderately complex claims, including pending, ongoing/active, and appeal reviews. Communicate proactively with claimants and/or their representatives to gather essential details and provide clear updates.
Claims Representative Senior - Commercial Liability Sentry InsuranceClaims Representative Senior - Commercial LiabilityEdwardsville, IL$74,900–$112,300 / yearAs a Senior Claims Representative on our Commercial Lines - Liability teams, you'll provide superior service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages. Evaluate physical damages and bodily injury claims, working closely with repair shops, medical providers, automobile appraisers, and/or contractors to facilitate necessary and related services or repair work.
NewOnboarding Specialist for HR ECLAROOnboarding Specialist for HRAurora, IL$25–$30 / hourResponsibilities: Employee Onboarding Support: Backup to HR Specialist - Able to input new hires into GHR and manage all aspects of the employee onboarding process including: License Verification. Learning Management System (Tuitio): Administration and monitoring of annual and ongoing education within the LMS platform.
Nurse Consultant AxelonNurse ConsultantHometown, ILRemoteExperience in disability insurance or workers compensation case management, private rehabilitation risk management, occupational health, rehabilitation medicine, or home health care is highly preferred. Assess medical records and treatment plans for all STD/LTD/FML claims, comparing duration control guidelines and clarifying functional inconsistencies to determine residual abilities.
Billing Manager - Digitech SarnovaBilling Manager - DigitechChicago, ILAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
Forensics - Insurance and Federal Claims Services - Insurance Adjuster - Manager Ernst & Young Global LtdForensics - Insurance and Federal Claims Services - Insurance Adjuster - ManagerChicago, IL$104,800–$192,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. EYs Forensics Insurance and Federal Claims Services practice specializes in helping clients achieve their financial recovery goals following disaster events such as hurricanes, fires, tornadoes, cyber incidents, and other catastrophic losses.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Auto Casualty Claims Specialist Warrior Insurance NetworkAuto Casualty Claims SpecialistOak Brook, IL$54,750–$97,500 / yearFull timeThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. Are you an experienced Auto Bodily Injury Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? .
Auto Property Damage Claims Specialist Warrior Insurance NetworkAuto Property Damage Claims SpecialistBedford Park, IL$41,600–$75,000 / yearFull timeThis talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims. Are you an experienced First & Third Party Property Damage Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? .
Pharmacy Claims Adjudication Specialist Onco360Pharmacy Claims Adjudication SpecialistWoodridge, IllinoisSkills/Knowledge Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections Pharmacy Adjudication Specialists at Onco360.
Claims Call Center Specialist First Chicago Insurance CompanyClaims Call Center SpecialistIL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Management Liability Senior Claims Specialist IAT Insurance GroupManagement Liability Senior Claims SpecialistRolling Meadows, New JerseyRemoteBachelor’s Degree with 8+ years of management liability claims experience (including handling employment liability practices, directors & officers’ liability and fiduciary liability coverages) In Lieu of a Bachelor’s Degree with 8+ years of management liability claims, a high school diploma/GED with 12+ years of relevant litigation claims experience will be considered. Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies.
NewClaims Support Specialist - E. Peoria, IL Kaeppel ConsultingClaims Support Specialist - E. Peoria, ILEast Peoria, ILIn this role, you will provide administrative and operational support to claims professionals by processing documentation, maintaining claim files, communicating with customers and vendors, and ensuring timely and accurate claims handling. Duties and Responsibilities: Performs support and administrative functions, including answering phones, filing, copying/imaging, faxing, processing and distributing mail and supporting third party vendor relationships and processes.
Management Liability Claims Specialist IAT Insurance GroupManagement Liability Claims SpecialistRolling Meadows, New JerseyRemoteBachelor’s Degree with 5+ years of management liability claims experience (including handling employment liability practices, directors & officers’ liability and fiduciary liability coverages) In Lieu of a Bachelor’s Degree with 5+ years of management liability claims, a high school diploma/GED with 9+ years of relevant litigation claims experience will be considered. Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies.
Senior Claims Specialist Professional Liability Non Profit D&O W. R. Berkley CorpSenior Claims Specialist Professional Liability Non Profit D&ONaperville, IL$135,000–$155,000 / yearAt Berkley Program Specialists, we are dedicated exclusively to program business and excel at partnering with program administrators who possess significant underwriting expertise for homogeneous, niche classes of business. This role requires deep technical expertise in claims-made coverage forms, strong analytical and negotiation skills, and a commitment to delivering exceptional customer service to insureds, brokers, and legal partners.
Trainee Casualty Claims Specialist Warrior Insurance NetworkTrainee Casualty Claims SpecialistBedford Park, IL$27.88–$31.25 / hourFull timeThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
Casualty Claims Specialist First Chicago Insurance CompanyCasualty Claims SpecialistPeoria, IL$54,750–$97,500 / yearThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. The Casualty Claims Specialist will have the following duties and responsibilities: Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
Senior Liability Claims Specialist CorVel Enterprise Claims, Inc.Senior Liability Claims SpecialistDowners Grove, IL$15.61–$23.82 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
NewAuto and General Liability Claims Specialist The Hartford Insurance Group IncAuto and General Liability Claims SpecialistNaperville, IL$107,600–$161,400 / yearProviding support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity; Work with business partners to evaluate and address claim trends and developments; and. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, Alpharetta, GA, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).
Senior Claims Specialist, Cyber AXA SASenior Claims Specialist, CyberIL$117,000–$184,400 / yearManaging assigned complex Cyber and Technology claims across multiple jurisdictions, setting the case strategy for these claims in partnership with the Cyber Practice Leader and Claims Management, and taking all available steps to achieve the optimal outcome. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.
Claims Specialist, Cyber AXA SAClaims Specialist, CyberChicago, IL$83,500–$145,500 / yearCoordinating and managing communication with internal colleagues and key external stakeholders (e.g., clients, brokers, reinsurers, vendors, etc.) ensuring we are providing the highest level of customer service Responsive claims management in direct coordination with a diverse team of specialists: computer forensics, data breach notification and call center services, credit and ID monitoring, public relations and expert legal counsel. Managing assigned complex Cyber and Technology claims across multiple jurisdictions, setting the case strategy for these claims in partnership with the Cyber Practice Leader and Claims Management, and taking all available steps to achieve the optimal outcome.
Total Loss Claims Specialist First Chicago Insurance CompanyTotal Loss Claims SpecialistIL$40,000–$58,000 / yearYour role involves investigating and evaluating total loss files for both insureds and third-party claimants, ensuring prompt follow-up on necessary documentation like signed titles to facilitate efficient salvage resolution. As a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you will review and determine the course of action for each assigned claim, leveraging your technical expertise to support the final disposition of losses.
Claims Specialist - Property Philadelphia Insurance CompaniesClaims Specialist - PropertyNaperville, IL$84,422–$99,320 / yearEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Claims Specialist - Professional Liability Philadelphia Insurance CompaniesClaims Specialist - Professional LiabilityNaperville, IL$95,000–$105,000 / yearEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Disability Claims Specialist AxelonDisability Claims SpecialistHometown, ILRemote$40–$50 / hourCommunicate proactively with claimants and representatives, demonstrating empathy and active listening. Interact and communicate effectively with claimants, customers, attorneys, brokers, and family members.
NewDisability Claims Specialist (Part Time) AxelonDisability Claims Specialist (Part Time)Hometown, ILRemote$40–$50 / hourManage an assigned caseload of moderately complex claims, including pending, ongoing/active, and appeal reviews. Communicate proactively with claimants and/or their representatives to gather essential details and provide clear updates.
NewConstruction Defect Claims Specialist The Hartford Insurance Group IncConstruction Defect Claims SpecialistNaperville, IL$107,600–$161,400 / yearResponsibilities: The Claim Specialist must demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims exhibiting a detailed knowledge of each claim, a well-reasoned analytical focus, and a clear strategy for resolution. Experience handling complex construction defect coverage and liability issues on general liability and WRAP policies for general contractor, developer, owner, and construction manager claims.
NewClaims Specialist - Latent Bodily Injury The Hartford Insurance Group IncClaims Specialist - Latent Bodily InjuryNaperville, IL$107,600–$161,400 / yearREQUIRED QUALIFICATIONS: 5+ years latent bodily injury claims experience; Experience in handling affirmative/defensive risk transfer; including additional insured tenders; Excellent verbal and written communication skills; Excellent analytical and critical thinking ability; Ability to present in a roundtable setting with a well-reasoned and analytical evaluation; Experience in the creation and delivering of presentations; Superior customer service skills and active listening skills; Proven track record of prioritizing and managing multiple responsibilities; Proven track record of effective negotiations/settlement of high-value general liability claims; Demonstrated negotiation and conflict resolution skills; Proficiency with MS Office, especially Word and Excel; Active Property & Casualty State Insurance Adjuster license. RESPONSIBILITIES: The Claim Specialist must demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Trainee Casualty Claims Specialist First Chicago Insurance CompanyTrainee Casualty Claims SpecialistIL$27.88–$31.25 / hourThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
Auto Casualty Claims Specialist First Chicago Insurance CompanyAuto Casualty Claims SpecialistIL$54,750–$97,500 / yearThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
Commercial Auto Bodily Injury Claims Specialist First Chicago Insurance CompanyCommercial Auto Bodily Injury Claims SpecialistILcomplex claims including those involving coverage related property damage/total loss claims to prompt, courteous and fair closure of collision, comprehensive, rental, towing and property damage claims while maintain a reasonable expense factor. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
Claims Specialist - Professional Liability Westfield Insurance CoClaims Specialist - Professional LiabilityILWith a surplus of over $3 billion and an over 170-year history, Westfield combined their unprecedented financial strength, a stellar reputation, and ideal market conditions to the start-up opportunity that is Westfield Specialty. What you will do: • Be responsible for primary and excess lawyers, accountants, insurance agents and brokers, and architects and engineers professional liability claims from first notice through resolution, including coverage evaluation and litigation management.
Casualty Claims Senior Specialist HDI Global Insurance CompanyCasualty Claims Senior SpecialistChicago, IL$130,000–$140,000 / yearThis direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.
Casualty Claims Specialist First Chicago Insurance Company (FCIC)Casualty Claims SpecialistPeoria, IL$54,750–$97,500 / yearThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
Senior Claims Specialist, Cyber Claims Vantage Risk CompaniesSenior Claims Specialist, Cyber ClaimsChicago, ILRemoteFull timeProvides superior customer service to, and proactively builds strong relationships with, all appropriate representatives of assigned accounts, including their internal leadership, brokers, and agents to maximize the competitive advantage derived from the Vantage Claims value proposition. Additionally, the role supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to senior leadership, and participating in marketing efforts at industry events and conferences.
Senior Claims Specialist - Professional Liability - Non-Profit D&O BerkleySenior Claims Specialist - Professional Liability - Non-Profit D&ONaperville, Illinois$135,000–$155,000 / yearAt Berkley Program Specialists, we are dedicated exclusively to program business and excel at partnering with program administrators who possess significant underwriting expertise for homogeneous, niche classes of business. This role requires deep technical expertise in claims-made coverage forms, strong analytical and negotiation skills, and a commitment to delivering exceptional customer service to insureds, brokers, and legal partners.
Sr. Claims Advocacy Specialist Ryan Specialty GroupSr. Claims Advocacy SpecialistChicago, IllinoisThey represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.
Auto Property Damage Claims Specialist First Chicago Insurance CompanyAuto Property Damage Claims SpecialistOak Brook, IL$41,600–$75,000 / yearThis talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims. Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim.
Complex Claims Consultant/Specialist - Lawyers Professional Liability CNAComplex Claims Consultant/Specialist - Lawyers Professional LiabilityChicago, IllinoisResolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
Senior Inland Marine Technical Claims Specialist BP&CSenior Inland Marine Technical Claims SpecialistChicago, IllinoisWe are seeking a highly skilled Senior Inland Marine Technical Claims Specialist to join our team in one of our Argo offices: Albany, Chicago, Houston, Los Angeles, Omaha, League City, or Richmond (VA). Working with limited oversight and broad authority, you will: Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomes.
NewSr. Claims Specialist, Professional Liability | E&O, D&O, EPL) Sedgwick Claims Management Services, Inc.Sr. Claims Specialist, Professional Liability | E&O, D&O, EPL)IL$100,000–$125,000 / yearSkills: written and oral communication skills, presentation skills, PC literate including Microsoft Office Products, strong negotiation skills, ability to work in a team environment, and meet or exceed performance competencies. Analyzes and processes complex or technically difficult professional liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
Claims Specialist BerkleyClaims SpecialistChicago, Illinois$100,000–$150,000 / yearWe provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $100,000-$150,000 • Eligible to participate in annual discretionary bonus.
Total Loss Claims Specialist First Chicago Insurance Company (FCIC)Total Loss Claims SpecialistBedford Park, IL$40,000–$58,000 / yearYour role involves investigating and evaluating total loss files for both insureds and third-party claimants, ensuring prompt follow-up on necessary documentation like signed titles to facilitate efficient salvage resolution. As a Full-Time Total Loss Claims Specialist at First Chicago Insurance Company (FCIC), you will review and determine the course of action for each assigned claim, leveraging your technical expertise to support the final disposition of losses.
Senior Claims Specialist AXIS Capital Holdings LtdSenior Claims SpecialistChicago, IL$130,000–$160,000 / yearSenior Claims Specialist - EPL/Fiduciary Job Code 13574 About the Team AXIS is hiring a Senior Claims Specialist - EPL and Fiduciary Claims for its North America Claim Team. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in: Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed.
NewSenior Claims Specialist - EPL/Fiduciary AXIS Capital Holdings LtdSenior Claims Specialist - EPL/FiduciaryChicago, IL$130,000–$160,000 / yearSenior Claims Specialist - EPL/Fiduciary Job Code 13574 About the Team AXIS is hiring a Senior Claims Specialist - EPL and Fiduciary Claims for its North America Claim Team. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in: Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed.
Seeking Retired Insurance Claims Professionals First Chicago Insurance Company (FCIC)Seeking Retired Insurance Claims ProfessionalsBedford Park, IL$41,600–$75,000 / yearThe Auto Liability Claims Specialist will possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
Claims Specialist, Design Professional AXA SAClaims Specialist, Design ProfessionalIL$88,500–$154,900 / yearEnsuring all documentation is present in the claim file and ensuring that Claims Handler Guidelines and protocols are followed Maintaining high-quality relationships with insureds and brokers through frequent contact and responsiveness to their needs, including promptly reviewing contracts for insurability when requested. Proactively managing Design Professional liability claims across multiple jurisdictions, including initial review, coverage evaluation, developing resolution strategies, and ensuring ongoing communication with stakeholders and claims management to achieve the best outcome for the insured and AXA XL.
Claims Specialist II - Workers Compensation Zurich Insurance Group LtdClaims Specialist II - Workers CompensationSchaumburg, ILPurpose: With moderate direction, handles workers compensation claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Designed with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.