NewQA Manager - Substation JobotQA Manager - SubstationDelta, UT$40–$80 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The QA/QC Inspector will work closely with project managers, superintendents, field crews, and utility clients to verify quality throughout all phases of construction while helping drive continuous improvement across projects.
Senior Project Manager JobotSenior Project ManagerSalt Lake City, UT$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Your role will involve project management, construction management, budget management, contract management, time management, planning and organizing, team management, negotiation, and risk management.
Project Manager - Electrical Construction JobotProject Manager - Electrical ConstructionSalt Lake City, UT$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Your role will involve project management, construction management, budget management, contract management, time management, planning and organizing, team management, negotiation, and risk management.
Utility Project Manager JobotUtility Project ManagerSalt Lake City, UT$120,000–$180,000 / yearYou will work closely with project leadership, engineers, field teams, and utility owners to manage the installation, relocation, and protection of water, sewer, storm, electrical, gas, and telecom utilities, ensuring they are fully integrated into project schedules and construction activities. We are a highly reputable and successful, Employee-Owned contractor delivering complex infrastructure projects across the nation, seeking an experienced Utility Manager to support projects throughout the Mountain States region.
NewHVAC Supervisor JobotHVAC SupervisorSt. George, UT$34–$42 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will plan daily activities and assign tasks to crew members, coordinating HVAC installations according to blueprints, specifications, and engineered plans.
Low Voltage Installation Manager (Utah) Control Solutions Group, Inc.Low Voltage Installation Manager (Utah)Sandy, Utah$45–$50 / hourFull timeAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group offers employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.
Traveling Installation Manager SPORT SHEDS, LLCTraveling Installation ManagerOrem, UTFull timeWe’re looking for an experienced Traveling Installation Manager to lead our field installation operations while delivering an exceptional customer experience on every project. If you’re a builder, leader, and problem-solver who thrives on travel and takes pride in delivering an exceptional finished product, we’d love to meet you.
Installation Manager Bath Concepts Independent DealersInstallation ManagerOgden, UTInstallation Manager – Bath & Shower Remodeling Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.
Low Voltage Installation Manager (Utah) EMCOR Group IncLow Voltage Installation Manager (Utah)Sandy, UT$45–$50 / hourAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group offers employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Assistant Department Manager (Installation Materials) Floor & Decor Holdings IncAssistant Department Manager (Installation Materials)Salt Lake City, UTAssistant Department Manager (Installation Materials) in Salt Lake City, Utah, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.
Assistant Department Manager (Installation Materials) Floor & DecorAssistant Department Manager (Installation Materials)Salt Lake City, UTThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Physical Work- Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
Mechanical Installation Supervisor Dematic CorpMechanical Installation SupervisorUT$88,000–$95,000 / yearThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Identifies problems as they occur and suggests appropriate steps to tackle them in situations where the problem is not difficult or sophisticated.
Entry Level Hospital Services Product Installation Specialist Waste Management IncEntry Level Hospital Services Product Installation SpecialistSalt Lake City, UTWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing-including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing-in accordance with government regulations and company policies.
Building Automation Installation Specialist I Harris CompaniesBuilding Automation Installation Specialist ISalt Lake City, UT$18.45–$27.68 / hourFrom stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. As a BA Installation Specialist 1, you will assemble, plan, route, install, and repair wiring and other electrical components and equipment necessary to install engineered building automation and security systems.
Truck Installation Technician J.B. Poindexter & Co., Inc.Truck Installation TechnicianSalt Lake City, UTA Truck Installation Technician II at Reading Truck works under the direction of the Shop Supervisor to complete the installation of specialty truck equipment such as service utility bodies, stake bodies, dump bodies, hitches, and other commercial truck accessories. To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/ .
SCA - Telecommunications Installation Technician, FAA Parsons CorpSCA - Telecommunications Installation Technician, FAAUT$15.68–$71.30 / hourThe statement of work includes a variety of activities that support the FAA's Capital Investment Plan (CIP) and certain reimbursable programs, the FAA NextGen Program, national security programs and aviation safety. Specifically, work includes site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, drafting, contract surveillance, and other technical services as required.
Security Installation Specialist II Harris CompaniesSecurity Installation Specialist IISalt Lake City, UT$23.07–$34.60 / hourJob Summary: Under direct supervision, assembles, plans, routes, installs, and repairs wiring and other electrical components and equipment necessary to install engineered control and security systems. Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.
Structured Cabling Installation Technician KR WOLFEStructured Cabling Installation TechnicianSalt Lake City, UT$25–$28 / hourJob Summary The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients. Specific Job Knowledge, Skill and Ability Proficient with voltage meter, soldering iron, tone generator, multimeter, cable toners, striping cables and network cable testers.
Sr. Auto Glass Installation Technician - Store#10 Driven BrandsSr. Auto Glass Installation Technician - Store#10Salt Lake City, UTAs the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning, must be willing to work in hot/cold weather conditions if necessary.
Commercial Refrigeration Installation Technician Market EquipmentCommercial Refrigeration Installation TechnicianProvo, UTThe Commercial Refrigeration Installation Technician is responsible for the installation, replacement, and startup of commercial refrigeration systems in grocery stores, cold storage facilities, food service operations, retail environments, and industrial facilities. • Install commercial refrigeration equipment including parallel rack systems, condensing units, evaporators, walk-in coolers and freezers, reach-in cases, display cases, and related refrigeration components.
NewProject Installation Technician (HVAC/R) at SRV HireAlignedProject Installation Technician (HVAC/R) at SRVSt. George, UTAHWorking alongside an experienced installer, you'll help install commercial refrigeration systems, HVAC equipment, piping, and related mechanical systems while traveling to project sites. SRV Temperature Solutions is seeking a Project Installation Technician (HVAC/R) to install commercial refrigeration and HVAC systems on new construction, remodel, and rebuild projects.
Installation Technician Overhead Door CorpInstallation TechnicianSalt Lake City, UTUnder the direction of a Won-Door Commercial installer, our technicians learn on the job while assisting with the installation of large and complex doors with mechanical, electronic and code-compliance aspects. As the face of the company, we rely on our Won-Door technicians to provide an outstanding experience to our general contractor and end-user customers while installing and servicing our life-saving fire and security doors.
Installation Technician (Central CA/Los Angeles, CA) Overhead Door CorporationInstallation Technician (Central CA/Los Angeles, CA)Salt Lake City, UTFull timeAs the face of the company, we rely on our Won-Door technicians to provide an outstanding experience to our general contractor and end-user customers while installing and servicing our life-saving fire and security doors. Under the direction of a Won-Door Commercial installer, our technicians learn on the job while assisting with the installation of large and complex doors with mechanical, electronic and code-compliance aspects.
Senior Auto Glass Installation Technician - Store#10 Driven Brands Holdings IncSenior Auto Glass Installation Technician - Store#10Salt Lake City, UTAs the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning, must be willing to work in hot/cold weather conditions if necessary.
NewQuality Assurance, Senior Field Manager SunPowerQuality Assurance, Senior Field ManagerOrem, UTDevelop and deliver quality training programs for Field Managers, District Installation Managers (DIMs), Regional Installation Managers (RIMs), installation crews, and installation partners. The Field Quality Manager plays a strategic leadership role in deploying and sustaining quality excellence across field operations, installation processes, and service delivery.
NewQuality Assurance Senior Field Manager SunPower CorpQuality Assurance Senior Field ManagerOrem, UTDevelop and deliver quality training programs for Field Managers, District Installation Managers (DIMs), Regional Installation Managers (RIMs), installation crews, and installation partners. Position Summary: The Field Quality Manager plays a strategic leadership role in deploying and sustaining quality excellence across field operations, installation processes, and service delivery.
NewQuality Assurance, Senior Field Manager (Remote) SunPowerQuality Assurance, Senior Field Manager (Remote)Orem, UTRemoteDevelop and deliver quality training programs for Field Managers, District Installation Managers (DIMs), Regional Installation Managers (RIMs), installation crews, and installation partners. The Field Quality Manager plays a strategic leadership role in deploying and sustaining quality excellence across field operations, installation processes, and service delivery.
Installation Technician II AVI-SPL IncInstallation Technician IIMurray, UTNice-To-Haves: Formal education in Audio Visual, Electronics or related field preferred External Training: Valid and current AVIXA CTS General Certification preferre Specific industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements OSHA 30-Hour Construction Course Ability to obtain formal approved clearances (Government or system specific) may be required PHYSICAL REQUIREMENTS • Frequent standing, walking, and physical activity. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.
AV Installation Technician II AVI-SPLAV Installation Technician IIMurray, UtahFull timeThe Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication.
Installation Technician (Entry Level) Digital Systems InstallationInstallation Technician (Entry Level)Ogden, Utah$16–$19 / hourDigital Systems Installation (DSI) is a nationally recognized leader in customized surveillance and access control solutions, trusted by organizations across the country; blending cutting-edge technology with small-business values to create innovative, reliable systems. This role requires working in a wide variety of environments, including construction sites, manufacturing plants, apartments, and outdoor settings in all weather conditions.
Field Project Manager Builders FirstSource IncField Project ManagerAmerican Fork, UTProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Field Project Manager - Layton Based Builders FirstSource IncField Project Manager - Layton BasedLayton, UTProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Truck Installation Technician JB PoindexterTruck Installation TechnicianSalt Lake City, UTHow You Will Make an ImpactA Truck Installation Technician II at Reading Truck works under the direction of the Shop Supervisor to complete the installation of specialty truck equipment such as service utility bodies, stake bodies, dump bodies, hitches, and other commercial truck accessories. Install truck bodies, plows, commercial truck accessoriesMount hitches, shelves, drawers, ladder racks, mud flaps, etc.
Security Installation Technician Linked SecuritySecurity Installation TechnicianNorth Salt Lake, UT$25–$35 / hourA steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ. Ability to climb ladders, pull cabling, use power tools & hand tools.
Traveling Construction Manager II (Industrial Construction) External Dennis Group JobsTraveling Construction Manager II (Industrial Construction)Salt Lake City, UtahConstruction Managers are Dennis Group’s project site supervisors that oversee the daily operations of the construction activities including coordination of sub-contractors, site safety programs, project schedule, and project budget. The construction manager is a skilled communicator, able to interact with all levels of personnel, coordinate and facilitate meetings with competence, and have strong technical skills in order to function proficiently with multiple types of software programs.
NewDivision Manager - Construction at IKON Landscape People Solutions CenterDivision Manager - Construction at IKON LandscapeSalt Lake City, UT$115,000–$130,000This is an opportunity for a proven construction or landscape operations leader who thrives on developing people, improving processes, driving profitability, and delivering outstanding client experiences. Known for innovative, sustainable solutions and exceptional attention to detail, IKON has built a strong reputation for delivering beautiful, functional landscapes and outstanding client experience.
Manager - Floral Design and Event Decor Thanksgiving Point Institute IncManager - Floral Design and Event DecorLehi, UTReporting to the Campus Events leadership team, this position is responsible for managing the Floral and Site Decor Department while actively participating in the design and installation of floral arrangements and decorative experiences that enhance weddings, corporate events, development events, and Thanksgiving Point signature events. We are an E-Verified Required Employer Position Manager - Floral Design and Event Decor Shift Rotating Days and Evenings Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Category Hospitality Location Thanksgiving Point Number of Openings 1 Number Filled 0.
Project Manager SunPower CorpProject ManagerOrem, UT$70,000–$80,000 / yearReady to Schedule Specialists/Project Management work across sales, operations, and customer-facing teams to investigate issues, learn new processes quickly, and resolve delays wherever they occur. Essential Duties: Serve as the primary escalation point for complex front-of-funnel operational issues, partnering with Sales and Operations teams to identify solutions and move accounts forward.
Electrical Project Manager GpacElectrical Project ManagerSalt Lake City, UT80000–130000The ideal candidate for this role should have a strong background in electrical construction and project management, with a proven track record of successfully completing projects on time and within budget. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Construction Project Manager - Remote GpacConstruction Project Manager - RemoteSalt Lake City, UTRemote100000–165000A well-established and highly respected commercial general contractor is seeking an experienced Project Manager to oversee high-end and luxury retail construction projects across the country. The organization has invested heavily in technology, systems and communication tools, allowing its project teams to operate effectively without being tied to a typical office environment.
Mechanical Project Manager Ezarc SolutionsMechanical Project ManagerLehi, UTFull timeQualificationsEducation & ExperienceBachelor's degree in Mechanical Engineering, Construction Management, or related field preferred.5-10 years of experience in mechanical fabrication, industrial construction, or project management. Performance MetricsPerformance may be evaluated based on:Project schedule adherenceBudget performanceCustomer satisfactionQuality and rework levelsSafety performanceSuccessful delivery of modular fabrication projects
Insulation Production Manager SunproInsulation Production ManagerSt. George, UtahFull timeFUNCTION : The Insulation Production Manager drives the safe and efficient production and installation of insulation jobs in accordance with customer needs and in alignment with Sunpro business objectives. Coordinate with installers to provide daily work orders and assist with daily preparations to get installers out to their jobs in an efficient manner.
Alternate Contract Manager/ Alternate Program Manager Aleknagik TechnologyAlternate Contract Manager/ Alternate Program ManagerDugway, UTFull timeMeet all DoD 8570.01-M / DoDM 8140.03 / DoD 8140.01 / AR 25-2 qualification requirements applicable to assigned duties, system access, privileged access, and Government-assigned DoD Cyber Workforce Framework (DCWF) work role(s).Maintain proof of baseline certification, Computing Environment (CE) certification where applicable, continuing education, renewal status, and training completion for Government inspection. The Alternate Contract Manager must maintain operational awareness and be prepared to assume management responsibilities as needed to ensure uninterrupted support for IT operations, cybersecurity, network and system administration, software support, logistics, and test support functions.
NewGeneral Manager The Network 101General ManagerSt. George, UTFull timeWhat You'll DoOwn full P&L responsibility, including revenue growth, margin expansion, and EBITDA performanceLead all branch operations across service, installation, sales, dispatch, warehouse, and customer support functionsBuild, coach, and retain a high-performing team of managers, technicians, installers, and office staffDrive operational excellence through improved productivity, scheduling efficiency, safety, and customer satisfactionTrack and manage key performance metrics including utilization, conversion rates, gross margin, callbacks, and customer reviewsLead weekly and monthly business reviews to ensure accountability, performance alignment, and continuous improvementFoster a strong performance-driven culture centered on accountability, teamwork, and customer experiencePartner with executive leadership to execute growth initiatives and expand market share in the regionWhat We're Looking For7+ years of leadership experience in multi-site or multi-functional operationsProven success with full P&L ownership and delivering strong financial performanceStrong background in home services or field-based service operations where teams operate in customer environmentsDemonstrated ability to lead, coach, and scale frontline and supervisory teamsStrong analytical skills with experience managing operational KPIs and performance metricsExcellent communication, leadership, and decision-making abilitiesExperience with ServiceTitan or similar field service platforms is a plusPreferred Industry BackgroundsWe are open to strong leaders from any home services or field operations environment, including:HVACPlumbingElectricalRoofingSolarPest ControlAppliance RepairRestoration Services (fire, water, mold)Landscaping / Lawn Care ServicesConstruction ServicesFacilities / Building ServicesOther residential or commercial field service businessesWhy This Opportunity? Competitive base salary of $125,000–$150,00075% performance-based annual bonusPotential equity participation after Year 1Lead an established, high-performing branch with meaningful upside potentialJoin a leadership-driven organization focused on operational excellence and growthDirect impact on both team success and business expansionIdeal Candidate ProfileThe ideal leader has built success in fast-paced, customer-driven service organizations where profitability depends on:Strong field executionHigh-performing teamsTight operational disciplineExceptional customer experienceIf you're an operator who enjoys building teams, improving performance, and owning results end-to-end, we'd love to connect.
Area Clinical Resource Manager Masimo CorpArea Clinical Resource ManagerSalt Lake City, UT$80,000–$95,000 / yearPartner with Territory Managers to achieve sales quotas in all Alternate Care markets; Identify problem areas to implementation of Masimo technology and work to resolve these issues; Work with Territory Managers to coordinate Alternate Care customer installations in conversion to Masimo SET, Rainbow, SpHb and PSN; Manage or assist with the installation process and personnel; Coordinate clinical evaluations of Masimo technology for both clinical investigators, customers, and OEM partners; Support Trade Shows; Assist in the clinical education, follow up, and training needs of clinicians and sales force; Participate in continued evaluation of new products and assist in beta testing; Perform clinical evaluation of Masimo technology including customer research and focus groups, as required; Extensive domestic travel is a major job component; Performs other duties or special projects as requested; Minimum & Preferred Qualifications and Experience: Minimum Qualifications. Five or more years of experience in the clinical arena related to alternate care markets; Very strong, written, verbal communication and interpersonal skills; Must be results oriented with positive "can do" attitude with a sense of urgency to get things done; Comfortable in high visibility situations, exhibits strong self-confidence; Proven track record in persuading clinicians to consider and embrace new ideas, with an emphasis on new patient care processes based on clinical evidence and new, innovative technologies; Independent problem solver; Organized and detail oriented with a demonstrated ability to manage multiple projects simultaneously; Must be able to professionally communicate effectively with management, executives, physicians, staff, peers, sales reps and customers; Must be able to maintain an extensive domestic travel schedule; Preferred Qualifications.
Project Manager, Mid-Level (Industrial Construction) External Dennis Group JobsProject Manager, Mid-Level (Industrial Construction)Salt Lake City, UtahThe design/architect teams, engineering teams (multiple), and construction teams are housed within Dennis Group and the project manager is actively interacting with each group to ensure the success of the project. 4+ years as a Project Manager with proven track record of successful project management and demonstrated success delivering numerous projects delivered on time, meeting requirements, with high team satisfaction.
Elementary School Cafeteria Manager II Anchorage School DistrictElementary School Cafeteria Manager IIUT$20.14–$21.19 / hourThe employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents.
OCI Solution Architect - Manager PricewaterhouseCoopers LLPOCI Solution Architect - ManagerSalt Lake City, UT$99,000–$232,000 / yearCertification(s) Preferred: Oracle Cloud Infrastructure Certified Architect Professional, AWS Certified Solution Architect Associate or Professional, GCP Professional Cloud Architect, or Microsoft Certified: Azure Solution Architect Experts. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Field Manager Interior Logic GroupField ManagerSalt Lake City, UTThe Field Manager serves as the primary liaison between customers, project teams, and company leadership, ensuring seamless communication, on-time delivery, and customer satisfaction. If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
Operations Manager Mitel Networks CorpOperations ManagerUTThis position meets / exceeds financial and customer satisfaction goals through the successful management of: Customer Satisfaction - Continuously delivers exemplary service to all internal and external customers; acts as the escalation point for customer, technical, and support related issues. Personnel Management - Indirectly and directly acts upon personnel issues including hiring, disciplinary actions and terminations; performs fair and accurate annual reviews for all direct reports.