Job Summary: Responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by installing, programming, configuring, dismantling, reconstructing, converting, trouble-shooting and servicing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control. Installs, programs, configures, dismantles, reconstructs, converts, trouble-shoots and services security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.