IT Infrastructure Engineer V, Network Kaiser PermanenteIT Infrastructure Engineer V, NetworkGreensboro, NC$121,000By combining engineering execution, architectural rigor, and leadership influence, this role enables consistent decision-making, reduces operational risk, and delivers resilient, scalable network infrastructure that supports long-term enterprise growth. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
IT Infrastructure Engineer IV, Database (EPIC/IRIS) Kaiser PermanenteIT Infrastructure Engineer IV, Database (EPIC/IRIS)Greensboro, NC$109,400Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
DevOps Engineer ECLARODevOps EngineerCharlotte, NCThis role requires a hands-on technologist with deep DevOps expertise, strong problem-solving skills, and a delivery-focused mindset along with AWS Networking experience related to VPN, Private link etc. Responsibilities: Lead the design, automation, and management of large-scale AWS infrastructure across multi-account environments using services such as EKS, EC2, VPC, Route53, CloudFront, RDS, S3, CloudWatch, and others.
Software Engineer 4 - Contingent Pinnacle Technical ResourcesSoftware Engineer 4 - ContingentCharlotte, North Carolina$70–$75 / hourContractorThe specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. We are seeking a highly skilled Software Engineer 4 - Contingent to consult on complex initiatives with broad impact and large-scale planning for Software Engineering.
NewPrincipal Hardware Engineer, AI Systems MicrosoftPrincipal Hardware Engineer, AI SystemsRaleigh, NC$142,800–$274,800 / yearMasters Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 7+ years technical engineering experience OR Bachelors Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years technical engineering experience. To achieve this goal, the Cloud Hardware Systems Engineering (CHSE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware.
Production Support Engineer Pinnacle Technical ResourcesProduction Support EngineerCharlotte,, North Carolina$42–$50 / hourContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
NewSr. IP Network Engineer Vaco LLCSr. IP Network EngineerRaleigh, NC$130,000–$160,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Sr. Site Reliability Engineer - AWS Geospatial Technology EsriSr. Site Reliability Engineer - AWS Geospatial TechnologyCharlotte, NC$84,240–$142,480 / yearCompensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Bridge Engineer - Mid Level Whitman, Requardt & Associates, LLPBridge Engineer - Mid LevelRaleigh, NCFull timeIn this role, the engineer will work on a multi-disciplinary team developing bridge and structural plans as well as NBIS Bridge Inspection for transportation projects for NCDOT, other State DOT agencies, and/or municipal localities. Work will also include performing in-service condition inspections of highway bridges, documenting defects, preparing reports, and completing computations to calculate the load ratings of various bridge types.
Senior Roadway Engineer Whitman, Requardt & Associates, LLPSenior Roadway EngineerRaleigh, NCFull timeWe are seeking the very best and most talented to join our team - help us take on today’s challenges, develop vision solutions, innovate, and design the multi-modal infrastructure that transforms the worlds future mobility, safety and environmental needs! The role also includes mentoring and training junior staff, work planning and production scheduling, growth visioning, and managing project budgets, scopes, schedules, and client relationships.
Roadway Engineer Whitman, Requardt & Associates, LLPRoadway EngineerRaleigh, NCFull timeThis position will be responsible for the design of horizontal and vertical alignments, development of roadway plans and profiles, roadside evaluation elements, maintenance of traffic design, preparation of construction plans, specifications, cost estimates and the development of technical reports. We are seeking the very best and most talented to join our team - help us take on today’s challenges, develop vision solutions, innovate, and design the multi-modal infrastructure that transforms the worlds future mobility, safety and environmental needs!
Work Zone Traffic Control Engineer - Mid-Level Whitman, Requardt & Associates, LLPWork Zone Traffic Control Engineer - Mid-LevelRaleigh, NCFull timeThe Work Zone Traffic Control Engineer will be responsible for assisting with the management of projects and developing traffic management plans, signing plans, and pavement marking plans, specifications, special provisions, cost estimates and any required technical reports for all types of transportation construction projects. In this role, the engineer will work on a multi-disciplinary team developing work zone traffic control plans (i.e., traffic management plans), signing delineation, and pavement marking plans for NCDOT, other State DOT agencies, and/or municipal locality transportation projects.
Water Resources/Hydraulic Engineer - Mid-Level Whitman, Requardt & Associates, LLPWater Resources/Hydraulic Engineer - Mid-LevelRaleigh, NCFull timeHydrologic and hydraulic stream analysis including scour analysis design experience for major (greater than 20’) structures crossings for Reinforced Concrete Box Culvert (RCBC) and bridge opening determinations. The ideal candidate will have 11 to 15 years of relevant experience in water resources engineering, with a proven ability to deliver high-quality projects across both public and private sectors.
Water Resources/Hydraulic Engineer Whitman, Requardt & Associates, LLPWater Resources/Hydraulic EngineerRaleigh, NCFull timeHydrologic and hydraulic stream analysis including scour analysis design experience for major (greater than 20’) structures crossings for Reinforced Concrete Box Culvert (RCBC) and bridge opening determinations. The ideal candidate will have 5 to 10 years of relevant experience in water resources engineering, with a proven ability to deliver high-quality projects across both public and private sectors.
Bridge Engineer Whitman, Requardt & Associates, LLPBridge EngineerRaleigh, NCFull timeIn this role, the engineer will work on a multi-disciplinary team developing bridge and structural plans as well as NBIS Bridge Inspection for transportation projects for NCDOT, other State DOT agencies, and/or municipal localities. Work will also include performing in-service condition inspections of highway bridges, documenting defects, preparing reports, and completing computations to calculate the load ratings of various bridge types.
Senior Bridge Engineer Whitman, Requardt & Associates, LLPSenior Bridge EngineerRaleigh, NCFull timeThis individual will contribute to the NCDOT GESC services, Pre-Construction and Post Construction support in the design and rehabilitation of bridges, retaining walls, culverts, and sound barriers, quality control/quality assurance of contract documents, and the preparation of construction plans, specifications, special provisions, cost estimates and any required technical reports. Individual will be responsible for mentoring and training younger staff, work planning and /production scheduling, growth visioning, managing project budgets, scopes, schedules, and clients.
Senior Work Zone Traffic Control Engineer Whitman, Requardt & Associates, LLPSenior Work Zone Traffic Control EngineerRaleigh, NCFull timeThe Work Zone Traffic Control Engineer will be responsible for managing projects and developing traffic management plans, signing plans, and pavement marking plans, specifications, special provisions, cost estimates and any required technical reports for all types of transportation construction projects. In this role, the engineer will work on a multi-disciplinary team leading development of work zone traffic control plans (i.e., traffic management plans), signing delineation, and pavement marking plans for NCDOT, other State DOT agencies, and/or municipal locality transportation projects.
Roadway Engineer - Mid Level Whitman, Requardt & Associates, LLPRoadway Engineer - Mid LevelRaleigh, NCFull timeWe are seeking the very best and most talented to join our team - help us take on today’s challenges, develop vision solutions, innovate, and design the multi-modal infrastructure that transforms the worlds future mobility, safety and environmental needs! The role also includes mentoring and training junior staff, work planning and production scheduling, growth visioning, and managing project budgets, scopes, schedules, and client relationships.
Active Directory Engineer CollaberaActive Directory EngineerCharlotte$64–$67 / hourTemporaryContractorPosition Details: Position: Active Directory Engineer Industry: Banking/Financial Services Job duration: 12 Months (Possible Extension) Location: Charlotte (preferred Brevard) Chandler, AZ Pay: $64-67/hr. Key responsibilities Deploy and manage Active Directory infrastructure, including domain controllers, group policies, and organizational units.
NewAftermarket Sales and Service Engineer (Americas) Michael Page USAAftermarket Sales and Service Engineer (Americas)Charlotte, NC$120,000–$140,000 / yearFull timeThe company is currently investing heavily in R&D, new product innovation, and expansion into emerging markets , including data centres, biotech, and next-generation cooling technologies . In addition, our client offers a highly competitive and well-rounded benefits package , reflective of a European-based organisation with a strong employee-first culture , including: Comprehensive medical, dental, and vision coverage.
Aftermarket Sales & Service Engineer (Americas) Michael Page USAAftermarket Sales & Service Engineer (Americas)Charlotte, NC$120,000–$140,000 / yearFull timeThe organisation is currently investing heavily in R&D, new product innovation, and expansion into emerging markets , including data centres, biotech, and next-generation cooling technologies . In addition, our client offers a highly competitive and well-rounded benefits package , reflective of a European-based organisation with a strong employee-first culture , including: Comprehensive medical, dental, and vision coverage.
Principal Applications Engineer, AEM Platform (Greensboro, NC) Kaiser PermanentePrincipal Applications Engineer, AEM Platform (Greensboro, NC)Greensboro, NC$147,900Partnering with application and product teams, this role delivers scalable, secure, and high-performing digital solutions across cloud, CMS, digital marketing, content supply chain, workflow automation, DAM, and integration ecosystems. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
Telecom Engineer IV- #26-17266 US Tech Solutions, Inc.Telecom Engineer IV- #26-17266Raleigh, NCThe Telecom Analyst IV / Senior Power Engineer will work in an engineering and delivery role responsible for the design, implementation, testing, and documentation of complex AC & DC power solutions used for Telecom infrastructure applications. Top Skills needed – strong experience engineering and delivering AC & DC power solutions for Telecom infrastructure applications including DC Battery Plant systems, UPS systems, and battery monitoring solutions.
DevOps/Platform Support Engineer BC ForwardDevOps/Platform Support EngineerCharlotte, NC$65–$65.05 / hourFull timeWith delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. We are seeking an Application Programmer III to support and maintain enterprise DevOps platforms, CI/CD pipelines, application hosting environments, and deployment automation processes.
IT Systems Engineer Synerfac Technical StaffingIT Systems EngineerClayton, NC$40–$48 / hourTemporaryContractorThis role sits within a cross-functional IT Infrastructure team and offers hands-on exposure to network operations, server administration, and ERP support in a regulated manufacturing environment. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.
Civil Engineer - Land Development Synerfac Technical StaffingCivil Engineer - Land DevelopmentApex, NC$68,000–$95,000 / yearCreate and refine project deliverables such as site plans, technical reports, budget analyses, project timelines, regulatory permit applications, and feasibility assessment documents. You will collaborate with project managers, team members, and clients to deliver high-quality design solutions across multiple project types.
Senior Linux Infrastructure Engineer BC ForwardSenior Linux Infrastructure EngineerCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in large-scale Red Hat Linux environments, automation with Ansible, networking and security, virtualization, and load balancing and a proven ability to design, build, and support enterprise-grade platforms that enable secure, reliable, and performant application delivery . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Level 3 Infrastructure Application Support Engineer BC ForwardLevel 3 Infrastructure Application Support EngineerCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in Python, NET/.NET Core, operating systems, networking, and security and a proven ability to diagnose and resolve complex incidents, perform root cause analysis, and deliver reliable infrastructure and application support . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Critical Infrastructure Engineer StratAcuity Staffing Partners IncCritical Infrastructure EngineerCharlotte, NC$40–$45 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Assists in planning, development and implementation of appropriate programs for the inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floor/data center environment.
NewSenior ServiceNow Infrastructure Engineer (CMDB Discovery) StratAcuity Staffing Partners IncSenior ServiceNow Infrastructure Engineer (CMDB Discovery)Charlotte, NC$60–$80 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Key responsibilities include: Lead Discovery & CMDB Integration: Design, implement, and optimize ServiceNow Discovery capabilities to identify, collect, and maintain accurate infrastructure, application, cloud, and AI asset data within the CMDB.
Senior Infrastructure Engineer Zp Group LlcSenior Infrastructure EngineerGreensboro, NC$60–$65 / hourResponsibilities of the Senior Infrastructure Engineer: Providing senior level technical leadership and oversight to ensure reliable delivery and performance of company''s enterprise Windows, virtualization, and storage environments. Piper Companies is seeking a Senior Infrastructure Engineer to support an industry leader in American tobacco manufacturing for a 12 month contract term, hybrid role based in Greensboro, NC.
Cloud/Infrastructure Engineer - DHA Social Security AdministrationCloud/Infrastructure Engineer - DHADurham, NC$107,446–$139,684 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless, high-performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges.
Senior Infrastructure Engineer Bank of America CorpSenior Infrastructure EngineerCharlotte, NC$151,500–$185,000 / yearExperience in enterprise-scale environments, building highly available IaaS and PaaS solutionsUnderstanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principals. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve Share: Save job Job saved.
System Engineer / infrastructure Engineer Q1 Technologies, IncSystem Engineer / infrastructure EngineerCharlotte, NCRoles and Responsibilities: Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP. Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow.
Infrastructure Engineer Zp Group LlcInfrastructure EngineerGreensboro, NC$50–$60 / hourThe Infrastructure Engineer role is ideal for a seasoned infrastructure professional with deep experience supporting enterprise environments, driving lifecycle initiatives. Responsibilities of the Infrastructure Engineer: Design, implement, and support enterprise infrastructure environments with a focus on Windows, VMware, and storage platforms.
Cloud Infrastructure Engineer Intertape Polymer Group IncCloud Infrastructure EngineerCharlotte, NCRemotePosition Purpose: Administer, design, maintain, analyze, and troubleshoot IPG core systems including but not limited to: Cloud, Virtualization, Server, Storage, Network, Endpoints and Directory Services. Strong understanding across cloud and on-premise infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud infrastructure, architectures, and designs.
Infrastructure Engineer 3 (AppWeb) Veracity Software IncInfrastructure Engineer 3 (AppWeb)Charlotte, NCTentative Start Date: Motivation / Reason for interest in this position: Reason for job change: Contact Number: Email ID: LinkedIn Profile URL: Full Address (City, State): Notice Period / Availability: Work Authorization Status: Expected Hourly Rate on W2: Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?. This role requires strong expertise in middleware technologies, troubleshooting, production support, and monitoring , along with the ability to work in a fast-paced enterprise environment.
Senior Windows Systems Engineer - Server Infrastructure Martin Marietta Materials IncSenior Windows Systems Engineer - Server InfrastructureRaleigh, NCAs a Senior Windows Systems Engineer, you will work alongside a team of infrastructure engineers responsible for architecting, deploying, administering, and supporting enterprise Windows Server datacenter technologies. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.
Senior Mechanical Engineer, Kiewit Infrastructure Engineers Kiewit CorpSenior Mechanical Engineer, Kiewit Infrastructure EngineersRaleigh, NCWe offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. Kiewit Infrastructure Engineers District seamlessly transitions solutions from design to construction through the collaborative efforts of Design Engineering, Design Management, Proposals, Estimating, and Integrated Project Controls.
Senior Lead Infrastructure Engineer Data Center Transformation NTT DATASenior Lead Infrastructure Engineer Data Center TransformationCharlotte, NC$55–$71 / hourOutsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. 7+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Infrastructure Engineer II - Middleware Bank of AmericaInfrastructure Engineer II - MiddlewareCharlotte, North CarolinaExperience with 1 or more of the following Middleware products: IIS, NET Framework, WebSphere, WebLogic, Tomcat, Apache, Spring Boot, JBoss, DEVOPS experience. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation.
Azure Infrastructure Engineer CAPTRUSTAzure Infrastructure EngineerRaleigh, North CarolinaAt CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported. The ideal candidate can design, deploy, and maintain secure, scalable, and resilient cloud solutions, optimize infrastructure for efficiency and performance, and drive consistent automation and governance practices.
CMDB Operations and Infrastructure Engineer Vanguard GroupCMDB Operations and Infrastructure EngineerCharlotte, NCThis role focuses on discovery enablement, integrations, data health, and operational sustainment across on prem and cloud environments, enabling senior engineers to focus on architecture and strategic initiatives. We enable effective governance, discovery, and integrations by leveraging ServiceNow Discovery, cloud and asset discovery capabilities, and innovation initiatives including AI-enabled automation.
Infrastructure Engineer 3 Contingent (IBM MQ / Kafka) Veracity Software IncInfrastructure Engineer 3 Contingent (IBM MQ / Kafka)Charlotte, NCTentative Start Date: Motivation / Reason for interest in this position: Reason for job change: Contact Number: Email ID: LinkedIn Profile URL: Full Address (City, State): Notice Period / Availability: Work Authorization Status: Expected Hourly Rate on W2: Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?. This role requires strong expertise in messaging platforms, incident management, automation, and enterprise infrastructure support , along with the ability to work in a fast-paced, mission-critical environment.
Infrastructure Engineer - Cloud Deloitte Touche Tohmatsu LtdInfrastructure Engineer - CloudCharlotte, NC$93,000–$191,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Infrastructure Engineer II (Middleware) Bank of AmericaInfrastructure Engineer II (Middleware)Charlotte, North CarolinaProviding technical consultation to other team members and their supported areas; Communicating with business partners at an enterprise level; Interfacing with internal customers and external vendors for consultation at various points of the software development life cycle (SDLC); and, Executing production changes for Bank integrated and regulatory releases with precision. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
NewCloud Infrastructure Engineer – AWS Bright Vision TechnologiesCloud Infrastructure Engineer – AWSCary, NCRemoteFull timeKey Responsibilities Architect, deploy, and operate enterprise-grade AWS environments across compute, networking, storage, identity, and managed data services, with strong attention to scalability, reliability, and security. This is a deeply hands-on engineering role spanning architecture, infrastructure-as-code, automation, security, observability, and continuous operational improvement of mission-critical production workloads.
NewSystems Engineer II - Enterprise Infrastructure & Security American-Board-of-Anesthesiology-IncSystems Engineer II - Enterprise Infrastructure & SecurityRaleigh, NCAmerican Board of Anesthesiology Inc is looking for a Systems Engineer II who will deliver technical support for their network and security infrastructure. The candidate will be responsible for maintaining network security, configuring firewalls, and providing project leadership.
Senior Water Resources Engineer, Kiewit Infrastructure Engineers Kiewit CorpSenior Water Resources Engineer, Kiewit Infrastructure EngineersRaleigh, NCAs a Senior Water Resources Engineer, you will be leading and mentoring engineers/designers and collaborating with our other design centers to provide drainage and water resources engineering expertise and designs for design/build and other alternative delivery projects across North America. Ideal H&H software experience includes any or all of the following: HEC-HMS, SWMM, TR-55, HEC-RAS, HEC-GEORAS, HY-8, OpenRoads Designer, StormCAD, CivilStorm, PondPack, FlowMaster; SWMM, 2D experience helpful such as SRH-2D, FLO-2D.
Infrastructure Engineer Actalent IncInfrastructure EngineerDurham, NC$40–$50 / hourThe position requires careful documentation of testing, acceptance, and root cause analyses, and close collaboration with cross-functional teams to maintain a reliable and scalable infrastructure. Daily work includes using automation tools such as Ansible, participating in scheduled patching and maintenance windows, and executing changes through a formal change management process.