Kansas City, MO30+ days ago
What You Will Do in This Role: • Configure and manage enterprise networks (Meraki, SD-WAN, VLANs, firewall policies, firmware updates) • Administer Azure, Active Directory/Entra ID, M365, SaaS, backups, and hybrid identity • Engineer endpoint deployments, patching, monitoring, and security remediation • Lead advanced troubleshooting for network, cloud, and facility systems • Maintain documentation, diagrams, change management, and SOPs • Acting as the primary technical escalation point for level I • Participates in a 24/7/365 on-call rotation to assist employees and monitor infrastructure health after hours • Travel is required for training and/or to assist at other locations. Our Ideal Candidate: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) 3-6 years of IT infrastructure/support experience Experience engineering solutions in Azure, M365, and SharePoint Ability to implement basic cloud automation and Infrastructure-as-Code (IaC) concepts Advanced knowledge of networking protocols (LACP, VLANs, DNS, DHCP, RDP, PoE++, SSH, PPPoE, NTP) Strong experience with hybrid identity environments (Active Directory/Entra ID, 802.1x/RADIUS) Experience with backup and disaster recovery processes Understanding of surveillance, access control, and device integration technologies.