NewComputer Support Specialist Sparks GroupComputer Support SpecialistWashington, DC$33.65–$45 / hourThe ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues. The ability to manage and troubleshoot identity and access management services, including Microsoft Entra ID/Active Directory, multi-factor authentication (MFA), role-based access controls, and AWS-integrated identity solutions.
NewIntermediate Information Systems Specialist (1st shift) System OneIntermediate Information Systems Specialist (1st shift)Washington, DCAt least Five years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via enterprise IT service management, e.g. At least Five years’ experience in with installing, configuring, and supporting Microsoft Windows 10/11 operating systems on laptops and desktop computers in a client/server environment.
Helpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
Systems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
ServiceNow ERP Specialist Kforce Inc.ServiceNow ERP SpecialistWoodbridge, VA$55–$60The ideal candidate will leverage ServiceNow to maintain accurate asset records, support end users, optimize software investments, and ensure compliance with organizational policies and licensing requirements. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Business Process Re-engineering Specialist CredenceBusiness Process Re-engineering SpecialistMcLean, VAYou will provide facilitation, training, methodology development and evaluation, business process reengineering across all phases, identify best practices, support change management initiatives, apply business management techniques, contribute to organizational development efforts, perform activity and data modeling, and support information systems development methods and practices. Computer Science, Engineering, or Information Systems/Technology) and a specific logistics function (e.g., finance, supply, contract administration, transportation and operations research) and first-hand knowledge of the following: DoD/Component policies.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewAFSIM Modeling and Simulation Specialist DCS CorporationAFSIM Modeling and Simulation SpecialistReston, VAAs part of our team, you’ll work in Reston, VA, supporting advanced defense technologies and R&D efforts alongside experts in simulation integration, state‑of‑the‑art modeling tools, and seasoned military SMEs. Your work will drive capability assessments for emerging military technologies and ensure the tools and methodologies we use effectively inform decision‑makers across the Department of Defense.
NewLead Specialist, Cloud Security KPMGLead Specialist, Cloud SecurityWashington, DC$114,095–$268,180 / yearOversee cloud asset governance, including inventory accuracy, ownership accountability, lifecycle management, CMDB compliance, and visibility of unmanaged resources; Govern firewall security operations through Tufin and related platforms, ensuring policy compliance, risk reduction, audit readiness, and issue remediation. Responsibilities: Manage cloud security posture across AWS and Azure environments, governing the review, prioritization, remediation, and reporting of security risks, misconfigurations, and compliance issues; Support secure adoption of cloud and AI-enabled services by implementing security baselines, guardrails, policies, and risk assessments across cloud platforms.
NewTechnical Talent Acquisition Specialist CYNET SYSTEMSTechnical Talent Acquisition SpecialistBaltimore, MD$37–$42 / monthTemporaryContractorPart timeRepresent the organization internally and externally at events, job fairs, college recruitment functions with a goal of networking/relationship building with potential candidates and community outreach programs in order to establish and maintain an organizational presence in the community. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.
NewLead Specialist, Federal Solutions Architect KPMGLead Specialist, Federal Solutions ArchitectWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
Office Management Specialist PARAGON PROFESSIONAL SERVICES LLCOffice Management SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Schedule and Flexibility: Performance will include 1920 hours of services for each position per performance period (average of 40 hours each week x 52 weeks – 10 U.S. federally observed holidays).
NewLead Specialist, Federal ICAM (Identity, Credential, and Access Management) Engineer KPMGLead Specialist, Federal ICAM (Identity, Credential, and Access Management) EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
Security Program Protection Specialist System OneSecurity Program Protection SpecialistChantilly, VA$150,000–$180,000 / yearThe Research and Technology Protection (RTP) team develops and provides subject matter expertise in providing day-to-day security classification guidance and assessments of classified and controlled unclassified information (includes sensitive but unclassified) GEOINT campaigns and program tools development within the NGA Research Offices and Pods. Apply Business Intelligence (BI) and social network analysis to illuminate threats, vulnerabilities, and opportunities for exploitation within traditional and nontraditional supply chains, networks of individuals, financial and non-financial business activities, technology trends, academic partnerships and research collaborations.
Fraud Management Specialist System OneFraud Management SpecialistVienna, VAThe individual monitors transactions, identifies fraud patterns, investigates potential fraud cases, documents findings, coordinates with security teams, and helps improve fraud detection processes and controls. Monitor member account transactions to proactively identify fraudulent activity, suspicious communications, take immediate corrective/protective action, and escalate alerts/cases to the appropriate Security division for in depth investigation.
Sr. Cybersecurity Incident Response Specialist BERING STRAITS PROFESSIONAL SERVICES LLCSr. Cybersecurity Incident Response SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Member of the SOC team which provides 24 hours per day, 7 days per week, 365 days per year monitoring and incident response services for the organization’s Network, Systems, Applications, and Web services.
Senior IT Security Specialist Capgemini Government Solutions LLCSenior IT Security SpecialistMcLean, VAThe disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
NewInformation Technology Support Specialist - TS/SCI w/Poly GD Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Information Technology Support Specialist GD Information TechnologyInformation Technology Support SpecialistAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewInformation Technology Support Specialist - TS/SCI w/Poly General Dynamics Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Information Technology Support Specialist General Dynamics CorpInformation Technology Support SpecialistAnnapolis Junction, MD$30.44–$41.18 / hourTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Client Information Technology Support Specialist CaseGuardClient Information Technology Support SpecialistArlington, VA$65,000–$75,000 / yearThe Client Information Technology Support Specialist serves as the primary point of contact for clients, providing support via phone, email, and chat on product functionality, pricing, troubleshooting, and availability. CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software.
NewInformation Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$75,278–$97,867 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewInformation Technology Specialist (Customer Support/Network Services) U.S. Department of JusticeInformation Technology Specialist (Customer Support/Network Services)Washington, DC$57,331–$99,069 / yearRequired, if applicable: VEOA documentation In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable). Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist JANUS Research Group IncInformation Technology SpecialistWashington, DCAnalyzes and refining systems requirements; translates systems requirements into applications prototypes; planes and designing systems architecture; writes, debugging, and maintaining code; determines and designing applications architecture; determines output media/formats; designs user interfaces; works with customers to test applications; assures software and systems quality and functionality. Please advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100.
NewSupervisory Information Technology Specialist U.S. Department of CommerceSupervisory Information Technology SpecialistWashington, DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Web Tester, IT Specialist II - Baltimore City Department of Information Technology City of BaltimoreWeb Tester, IT Specialist II - Baltimore City Department of Information TechnologyBaltimore, MD$76,299–$122,078 / yearAn Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; reporting writing; responds to helpdesk requests. Experience: Have one year of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations).
Information Technology Specialist (Systems Administration) U.S. Department of DefenseInformation Technology Specialist (Systems Administration)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewInformation Technology Specialist (Asset Manager) White House USAInformation Technology Specialist (Asset Manager)Washington, DC$143,913–$187,093 / yearMaintains a Contracting Officer Representative file system to record performance in all acquisition phases such as requirements development; pre-award activities; post-award contract administration; and termination/closure of contracts. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes.
NewSupervisory Information Technology Specialist MSS-14 District Of ColumbiaSupervisory Information Technology Specialist MSS-14Washington, DCClosely related field are any of the following - Computer Information Systems (CIS), Technology Management, Computer Engineering, Software Engineering, Systems Engineering, Network Engineering, Network Administration, Information Assurance, Information Security, Computer and Network Security, Data Science, Data Analytics, Computer Programming or Software Development, Web Development, Web Technologies, Cloud Computing or Cloud Technology, Telecommunications, Applied Computing, Informatics, or Business Information Systems. Demonstrated experience providing strategic and operational leadership in complex information technology environments, including responsibility for IT infrastructure, enterprise systems, network operations, telecommunications, cloud or hosted environments, endpoint technologies, public and/or staff computing, application deployment, systems administration, cybersecurity, technical support, and service delivery.
Information Technology (IT) Specialist MicroHealth, LLCInformation Technology (IT) SpecialistVienna, VARemoteFull timeDevelop and execute automated unit tests using Microsoft Unit Test Framework, NUnit, xUnit, or comparable testing frameworks to improve software quality and reliability. The ideal candidate will utilize SAFe Agile best practices, techniques, and concepts to support the maintenance, enhancement, and administration of enterprise applications while contributing to continuous integration and continuous delivery (CI/CD), test-driven development, automation, and system functional and architectural improvements.
Information Technology Specialist (INFOSEC) United States ArmyInformation Technology Specialist (INFOSEC)Washington, DC$92,344–$120,050 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Basic Requirement for Information Technology Specialist (INFOSEC): Specialized and Other Experience: One year of specialized experience which includes (1) maintaining hardware/software components and operating systems; (2) monitoring and scanning of network resources to ensure the network complies with policies, procedures, and/or guidelines; (3) conducting risk and vulnerability assessments of information systems to identify weaknesses, risks or protection needs; and (4) Providing advice and guidance on implementing Information Assurance (IA) policy, procedures and/or systems.
NewInformation Technology Specialist (Application Software/Security) United States ArmyInformation Technology Specialist (Application Software/Security)Washington, DC$101,091–$131,422 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist (Network) United States ArmyInformation Technology Specialist (Network)Washington, DC$90,925–$124,266 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Qualifying experience would be demonstrated by: (1) coordinating and monitoring the integration of internal and external Information Technology (IT) programs; (2) participating in risk assessments, program planning, and coordination of systems life cycle functions; (3) developing and implementing Information Technology projects to recommend adjustments to IT plans, projects, or funding; (4) and managing the configuration, installation, and/or maintenance of servers, software, and hardware.
Cleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq) Totally Joined For Achieving Collaborative TechniquesCleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq)Washington, District of ColumbiaTotally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. Specific responsibilities vary, but in general, are responsible for maintaining all aspects of an enterprise telephone network including switches, cabling, handsets, and programming of the Avaya CS-1000 phone systems, ensuring that mission-critical resources are always available when needed.
Supervisory Information Technology Specialist (CUSTSPT) U.S. Department of Homeland SecuritySupervisory Information Technology Specialist (CUSTSPT)Washington, DC$90,838–$118,092 / yearStatus Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Land and Base Management, Peace Corps, Americorps, Vista For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf . Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND: (1) a copy of your spouses active military orders; OR (2) verification of your spouses 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service members death while on active duty (DD-1300/Death Certificate).
Information Technology Specialist U.S. Department of JusticeInformation Technology SpecialistWashington, DC$83,482–$130,080 / yearRequired, if applicable: VEOA documentation In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable). Specialized Experience is defined as providing IT customer support services-installing, configuring, and troubleshooting hardware, software, and networked systems; delivering user training and assistance across a variety of applications; administering and supporting enterprise network infrastructure (e.g., switches, routers, wireless access points, and VPNs); monitoring performance and availability; implementing security controls; documenting procedures; and resolving incidents through ticketing systems, escalation, and root-cause analysis.
Information Technology Specialist (Policy and Planning) United States ArmyInformation Technology Specialist (Policy and Planning)Washington, DC$108,445–$148,226 / yearSpecialized experience would be demonstrated by 1) preparing or implementing project plans, technical reports or requirement packages to ensure effective evolution of assigned projects; 2) developing technical solutions for systems architecture, interoperability, networking or end-to-end compatibility to meet current and future organizational needs; 3) developing cost and systems analysis to ensure appropriate consideration of personnel, logistics, funding, implementation and sustainment requirements; 4) align emerging virtualization, cloud, and cybersecurity technologies with federal policies to establish modernization criteria and advance enterprise capabilities. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Supervisory Information Technology Specialist (Policy and Planning) United States ArmySupervisory Information Technology Specialist (Policy and Planning)Washington, DC$90,925–$124,266 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Qualifying experience would be demonstrated by assisting in developing IT modernization plans to support the alignment of organizational technology with long-term mission requirements; coordinating the implementation of information systems to maintain technical interoperability; supporting a team of IT specialists by monitoring ongoing tasks to maintain operational readiness; reviewing engineering plans to ensure they comply with established IT architecture policies.
Information Technology Specialist (Network Services) United States ArmyInformation Technology Specialist (Network Services)Washington, DC$85,447–$116,785 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Information Technology Cybersecurity Specialist (Security) United States ArmyInformation Technology Cybersecurity Specialist (Security)Washington, DC$84,109–$109,344 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Specialized experience would be demonstrated by Serving as a Key Management Infrastructure Operating Account Manager responsible for data management and system access; performing preventive and maintenance actions on hardware and software for an organization including troubleshooting; performing periodic monitoring of logical/physical integrity of sensitive information for an organization; serving as a Client Platform Administrator; and working in an environment with TPI/TPC material IOR GS-5 through GS-15 (or equivalent).
NewInformation Technology Specialist (Systems Administration) United States ArmyInformation Technology Specialist (Systems Administration)Washington, DC$84,109–$109,344 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Qualifying experience would be demonstrated by leading the management and upkeep of virtualization systems, including monitoring, troubleshooting, and continuous optimization of infrastructure; managing and maintaining cloud-based environments, including application packaging, server migration, and resolving platform-level issues to ensure optimal performance and reliability; and guiding policy development for system requirements and ensures consistent oversight of theater network bandwidth and connections.
NewSupervisory Information Technology Specialist United States ArmySupervisory Information Technology SpecialistWashington, DC$131,310–$179,463 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist (Applications Software) United States ArmyInformation Technology Specialist (Applications Software)Washington, DC$109,137–$141,880 / yearSpecialized Experience: One year of specialized experience equivalent to the GS-12 grade level in the Federal service which includes: 1) Evaluating project progress by reviewing cost estimates, schedules, and contractor technical solutions; 2) Providing technical guidance on transportation and logistics business systems to support program acquisition and development; 3) Applying software engineering, enterprise architecture, and cybersecurity principles to the Agile software development lifecycle; and 4) Managing project teams by preparing technical documentation and performance reports to ensure timely and compliant deliverables. From managing the Armys global supply chain to providing quality of life programs for Soldiers and families; from providing financial management and contracting capabilities to leading the way in data analytics, AMCs missions are wide ranging and critical.
Supervisory Information Technology Specialist U.S. Department of Veterans AffairsSupervisory Information Technology SpecialistWashington, DC$126,384–$164,301 / yearSpecialized experience includes: Mastery knowledge of system life cycle management principles, including software security and usability; knowledge of information technology (IT) acquisition/procurement life cycle process and requirements to carry out difficult complex assignments and develop new methods and procedures when necessary; experience with how information needs and collection requirements are translated, tracked, and prioritized; knowledge of information security policies, vulnerabilities of computer and data communications systems, and the basic tools and practices for protecting information systems; communicating ideas clearly, both orally and in writing. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Network Engineer, IT Specialist III- Baltimore City Department of Information Technology City of BaltimoreNetwork Engineer, IT Specialist III- Baltimore City Department of Information TechnologyBaltimore, MD$81,097–$129,584 / yearEXPERIENCE: Have two years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integration). The Network Engineer is responsible for safeguarding and optimizing the City of Baltimore's enterprise network by proactively identifying, mitigating, and preventing security vulnerabilities across critical infrastructure.
Information Technology Specialist Applications Software Department of the Treasury, USInformation Technology Specialist Applications SoftwareWashington, DC$125,776–$187,093 / yearEvaluating, guiding, or supporting the appropriate use of modern software engineering tools, including approved AI-assisted development tools where appropriate, to improve software delivery, documentation, testing, code quality, analysis, or maintainability while ensuring alignment with federal cybersecurity, privacy, accessibility, records management, and organizational policy requirements. Guiding technical decisions involving APIs, web services, microservices, application integrations, databases, automated testing strategies, CI/CD and DevSecOps practices, containerized or cloud-based architectures, observability, performance monitoring, code quality, vulnerability remediation, and secure software development practices.