Helpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Business Process Re-engineering Specialist CredenceBusiness Process Re-engineering SpecialistMcLean, VAYou will provide facilitation, training, methodology development and evaluation, business process reengineering across all phases, identify best practices, support change management initiatives, apply business management techniques, contribute to organizational development efforts, perform activity and data modeling, and support information systems development methods and practices. Computer Science, Engineering, or Information Systems/Technology) and a specific logistics function (e.g., finance, supply, contract administration, transportation and operations research) and first-hand knowledge of the following: DoD/Component policies.
NewIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
AFSIM Modeling and Simulation Specialist DCS CorporationAFSIM Modeling and Simulation SpecialistReston, VAAs part of our team, you’ll work in Reston, VA, supporting advanced defense technologies and R&D efforts alongside experts in simulation integration, state‑of‑the‑art modeling tools, and seasoned military SMEs. Your work will drive capability assessments for emerging military technologies and ensure the tools and methodologies we use effectively inform decision‑makers across the Department of Defense.
NewTier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewLead Specialist, Cloud Security KPMGLead Specialist, Cloud SecurityWashington, DC$114,095–$268,180 / yearOversee cloud asset governance, including inventory accuracy, ownership accountability, lifecycle management, CMDB compliance, and visibility of unmanaged resources; Govern firewall security operations through Tufin and related platforms, ensuring policy compliance, risk reduction, audit readiness, and issue remediation. Responsibilities: Manage cloud security posture across AWS and Azure environments, governing the review, prioritization, remediation, and reporting of security risks, misconfigurations, and compliance issues; Support secure adoption of cloud and AI-enabled services by implementing security baselines, guardrails, policies, and risk assessments across cloud platforms.
NewLead Specialist, Federal Data Engineer KPMGLead Specialist, Federal Data EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewLead Specialist, Federal Cyber AppGate Engineer KPMGLead Specialist, Federal Cyber AppGate EngineerWashington, DCQualifications: A minimum of five years of experience with network security technology and diverse Zero Trust Network Access (ZTNA) solutions, including hands-on AppGate SDP implementation experience; U.S. Federal government consulting experience preferred. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Office Management Specialist PARAGON PROFESSIONAL SERVICES LLCOffice Management SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Schedule and Flexibility: Performance will include 1920 hours of services for each position per performance period (average of 40 hours each week x 52 weeks – 10 U.S. federally observed holidays).
NewLead Specialist, Federal ICAM (Identity, Credential, and Access Management) Engineer KPMGLead Specialist, Federal ICAM (Identity, Credential, and Access Management) EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewSpecialist Director, Federal Identity (ICAM) Architect KPMGSpecialist Director, Federal Identity (ICAM) ArchitectWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Implementation experience with one or more of the following platforms: Identity Governance & Adminstration (IGA), SailPoint (IdentityIQ or IdentityNow), Access Management/SSO: Okta, Privileged Access Management (PAM): CyberArk.
NewSecurity Program Protection Specialist System OneSecurity Program Protection SpecialistChantilly, VA$150,000–$180,000 / yearThe Research and Technology Protection (RTP) team develops and provides subject matter expertise in providing day-to-day security classification guidance and assessments of classified and controlled unclassified information (includes sensitive but unclassified) GEOINT campaigns and program tools development within the NGA Research Offices and Pods. Apply Business Intelligence (BI) and social network analysis to illuminate threats, vulnerabilities, and opportunities for exploitation within traditional and nontraditional supply chains, networks of individuals, financial and non-financial business activities, technology trends, academic partnerships and research collaborations.
NewLead Specialist, Federal ServiceNow Architect KPMGLead Specialist, Federal ServiceNow ArchitectWashington, DC$123,025–$252,425 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewFraud Management Specialist System OneFraud Management SpecialistVienna, VAThe individual monitors transactions, identifies fraud patterns, investigates potential fraud cases, documents findings, coordinates with security teams, and helps improve fraud detection processes and controls. Monitor member account transactions to proactively identify fraudulent activity, suspicious communications, take immediate corrective/protective action, and escalate alerts/cases to the appropriate Security division for in depth investigation.
Sr. Cybersecurity Incident Response Specialist BERING STRAITS PROFESSIONAL SERVICES LLCSr. Cybersecurity Incident Response SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Member of the SOC team which provides 24 hours per day, 7 days per week, 365 days per year monitoring and incident response services for the organization’s Network, Systems, Applications, and Web services.
Senior IT Security Specialist Capgemini Government Solutions LLCSenior IT Security SpecialistMcLean, VAThe disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
NewIT Support Specialist Pratum CompaniesIT Support SpecialistGaithersburg, MD$33–$36 / hourFull timeThe position is primarily based at Corporate Office in Gaithersburg, MD but will require occasional travel to local company sites throughout the Metro DC region and surrounding areas to provide on-site technical support, equipment assistance, troubleshooting, and other IT services. This role is non-exempt with a pay rate of $33 - $36 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Client Information Technology Support Specialist CaseGuardClient Information Technology Support SpecialistArlington, VA$65,000–$75,000 / yearThe Client Information Technology Support Specialist serves as the primary point of contact for clients, providing support via phone, email, and chat on product functionality, pricing, troubleshooting, and availability. CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software.
Information Technology Specialist (Customer Support/Network Services) U.S. Department of JusticeInformation Technology Specialist (Customer Support/Network Services)Washington, DC$57,331–$99,069 / yearRequired, if applicable: VEOA documentation In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable). Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist(Customer Support) U.S. Department of JusticeInformation Technology Specialist(Customer Support)Washington, DC$121,785–$158,322 / yearLeading in-depth investigations and technical evaluations of workstation hardware, software applications, active directory objects, and telecommunications equipment to ensure seamless compatibility with existing network infrastructure and alignment with evolving customer program requirements. If you are selected as a Information Technology Specialist(Customer Support), your responsibilities would include, but would not be limited to: Performing detailed product comparisons, feasibility assessments, cost-benefit analyses, and performance/compatibility testing to determine optimal solutions for enterprise deployment.
NewInformation Technology Specialist (Systems Administration/Customer Support) United States ArmyInformation Technology Specialist (Systems Administration/Customer Support)Washington, DC$85,447–$116,785 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Information Technology Specialist (Asset Manager) White House USAInformation Technology Specialist (Asset Manager)Washington, DC$143,913–$187,093 / yearMaintains a Contracting Officer Representative file system to record performance in all acquisition phases such as requirements development; pre-award activities; post-award contract administration; and termination/closure of contracts. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes.
NewSupervisory Information Technology Specialist MSS-14 District Of ColumbiaSupervisory Information Technology Specialist MSS-14Washington, DCClosely related field are any of the following - Computer Information Systems (CIS), Technology Management, Computer Engineering, Software Engineering, Systems Engineering, Network Engineering, Network Administration, Information Assurance, Information Security, Computer and Network Security, Data Science, Data Analytics, Computer Programming or Software Development, Web Development, Web Technologies, Cloud Computing or Cloud Technology, Telecommunications, Applied Computing, Informatics, or Business Information Systems. Demonstrated experience providing strategic and operational leadership in complex information technology environments, including responsibility for IT infrastructure, enterprise systems, network operations, telecommunications, cloud or hosted environments, endpoint technologies, public and/or staff computing, application deployment, systems administration, cybersecurity, technical support, and service delivery.
Information Technology Specialist (Application Software/Security) United States ArmyInformation Technology Specialist (Application Software/Security)Washington, DC$101,091–$131,422 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist (Network) United States ArmyInformation Technology Specialist (Network)Washington, DC$90,925–$124,266 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Qualifying experience would be demonstrated by: (1) coordinating and monitoring the integration of internal and external Information Technology (IT) programs; (2) participating in risk assessments, program planning, and coordination of systems life cycle functions; (3) developing and implementing Information Technology projects to recommend adjustments to IT plans, projects, or funding; (4) and managing the configuration, installation, and/or maintenance of servers, software, and hardware.
NewSupervisory Information Technology Specialist (Network) United States ArmySupervisory Information Technology Specialist (Network)Washington, DC$131,841–$180,186 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist (POLICY AND PLANNING/SECURITY) United States ArmyInformation Technology Specialist (POLICY AND PLANNING/SECURITY)Washington, DC$101,696–$138,988 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Cleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq) Totally Joined For Achieving Collaborative TechniquesCleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq)Washington, District of ColumbiaTotally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. Specific responsibilities vary, but in general, are responsible for maintaining all aspects of an enterprise telephone network including switches, cabling, handsets, and programming of the Avaya CS-1000 phone systems, ensuring that mission-critical resources are always available when needed.
Information Technology (IT) Specialist MicroHealth, LLCInformation Technology (IT) SpecialistVienna, VARemote$95,000–$100,000 / yearDevelop and execute automated unit tests using Microsoft Unit Test Framework, NUnit, xUnit, or comparable testing frameworks to improve software quality and reliability. The ideal candidate will utilize SAFe Agile best practices, techniques, and concepts to support the maintenance, enhancement, and administration of enterprise applications while contributing to continuous integration and continuous delivery (CI/CD), test-driven development, automation, and system functional and architectural improvements.
Information Technology Specialist (Network Services) United States ArmyInformation Technology Specialist (Network Services)Washington, DC$85,447–$116,785 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
NewInformation Technology Specialist (Systems Administration) United States ArmyInformation Technology Specialist (Systems Administration)Washington, DC$84,109–$109,344 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Qualifying experience would be demonstrated by leading the management and upkeep of virtualization systems, including monitoring, troubleshooting, and continuous optimization of infrastructure; managing and maintaining cloud-based environments, including application packaging, server migration, and resolving platform-level issues to ensure optimal performance and reliability; and guiding policy development for system requirements and ensures consistent oversight of theater network bandwidth and connections.
NewInformation Technology Specialist (Policy and Planning) United States ArmyInformation Technology Specialist (Policy and Planning)Washington, DC$108,455–$148,226 / yearSpecialized experience would be demonstrated by utilizing automated Information Technology (IT) management applications or systems to ensure data and operations are protected; reviewing the effectiveness of IT projects or plans in order to meet established requirements; drafting or delivering reports to management officials regarding organizational IT policies or programs; recommending methods to improve organizational IT architecture or enterprise systems. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Supervisory Information Technology Specialist (Policy and Planning) United States ArmySupervisory Information Technology Specialist (Policy and Planning)Washington, DC$90,925–$124,266 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Qualifying experience would be demonstrated by assisting in developing IT modernization plans to support the alignment of organizational technology with long-term mission requirements; coordinating the implementation of information systems to maintain technical interoperability; supporting a team of IT specialists by monitoring ongoing tasks to maintain operational readiness; reviewing engineering plans to ensure they comply with established IT architecture policies.
Supervisory Information Technology Specialist United States ArmySupervisory Information Technology SpecialistWashington, DC$131,310–$179,463 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewSupervisory Information Technology Specialist (Security/ Policy and Planning) United States ArmySupervisory Information Technology Specialist (Security/ Policy and Planning)Washington, DC$111,119–$151,865 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewInformation Technology Specialist U.S. Department of JusticeInformation Technology SpecialistWashington, DC$90,968–$118,261 / yearMinimum Qualification Requirement: In order to qualify for the GS-12, applicants must have at least ONE full year of specialized experience equivalent to the GS-11 level in Federal service that includes: providing day-to-day IT customer and end-user support to an organization implementing policies and procedures to ensure information systems reliability, security and accessibility; diagnosing and resolving problems in response to customer-reported incidents; and, providing customer end-user training including orientation for new users. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Applications Software) United States ArmyInformation Technology Specialist (Applications Software)Washington, DC$109,137–$141,880 / yearSpecialized Experience: One year of specialized experience equivalent to the GS-12 grade level in the Federal service which includes: 1) Evaluating project progress by reviewing cost estimates, schedules, and contractor technical solutions; 2) Providing technical guidance on transportation and logistics business systems to support program acquisition and development; 3) Applying software engineering, enterprise architecture, and cybersecurity principles to the Agile software development lifecycle; and 4) Managing project teams by preparing technical documentation and performance reports to ensure timely and compliant deliverables. From managing the Armys global supply chain to providing quality of life programs for Soldiers and families; from providing financial management and contracting capabilities to leading the way in data analytics, AMCs missions are wide ranging and critical.
Health Information Technology Specialist East IQVIA Holdings IncHealth Information Technology Specialist EastWashington, DC$125,000–$135,000 / yearThe primary focus of this role will be to support integration of the brand into EHR systems across priority accounts, helping identify and address barriers that affect patient care, access, treatment processes, patient identification, and overall end-user experience In addition, the Health IT Specialist will be responsible for sharing Electronic Health Record insights to enhance patient care and support population health approaches across both in-patient and outpatient sites of care at priority accounts. Bachelor's degree from an accredited college/university required; Minimum of 4 years working in design, build, and/or testing expertise and experience with EHR software, including: Epic, Cerner, Meditech, McKesson preferred; and/or within a Health System informatics group or team at leadership level, or similar role within a pharmaceutical company.
Information Systems Support Specialist Vets HiredInformation Systems Support SpecialistAlexandria, VirginiaIncludes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards. 2 years experience with supporting workstations, servers, printers, networks, and vendor-specific hardware/software, Active Directory, Exchange, O365, etc. in a Help Desk environment.
Information Technology Management Specialist JANUS Research Group IncInformation Technology Management SpecialistWashington, DCRemoteObjective: Information Technology Management Assistant will ensure the smooth operation of the technology department by directing and managing all functions regarding technical resources and working closely with other senior leaders on IS business decisions. Please advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100.
Supervisory Information Technology Specialist (Policy & Planning) United States ArmySupervisory Information Technology Specialist (Policy & Planning)Washington, DC$125,776–$163,514 / yearBasic Requirement for Information Technology Specialist (System Administration): Specialized and Other Experience: One year of specialized experience which includes 1) Managing enterprise information technology services and infrastructure; 2) Providing authoritative analysis, guidance, and problem resolution for information technology services and enterprise information technology operations; 3) Developing, resourcing, and overseeing information technology requirements, budget execution, and acquisitions; 4) Advising senior leaders across functional areas regarding current or future information systems technology areas such as: concepts, doctrine, methods, practices, operations and technologies. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Information Technology Specialist (INFOSEC/SYSADMIN) US Department of EnergyInformation Technology Specialist (INFOSEC/SYSADMIN)Washington, DC$65,271–$84,857 / yearAs an Information Technology Specialist (INFOSEC/SYSADMIN), you will: Assist with ensuring that user access is controlled and monitored, cyber protection controls are implemented correctly; Maintain the record copy of the Certification and Accreditation package for the assigned system, participates in self-assessments on the system, reports individual incident and potential incidents, initiates approved protective or corrective actions, and maintains system Plan of Actions and Milestones; Assist with resource planning, procurement and installation of hardware and software, and diagnosing and resolving technical issues; Perform system administration functions, including managing software releases, controlling system access and security, maintaining configuration integrity, and administering data resources; Monitor and optimize disk usage to ensure efficient and effective system performance; Promote expanded use of IT services, develops policies, and establishes procedures, guidelines, and operating plans for maximum effectiveness and efficiency in the use of IT facilities; Maintain liaison with other agencies for the cooperative exchange of ideas and programs; Coordinate vendor maintenance of IT hardware and software by serving as a technical representative; Support the Operations Center and the systems that impact the bulk electric power in the event of malicious activity targeting the Bulk Electric System. To apply for this position, you MUST provide a complete application package which includes: Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Information Technology Specialist US Department of EnergyInformation Technology SpecialistWashington, DC$143,913–$187,093 / yearServe as a member of the Maintenance Review Board (MRB), Systems Engineering Management Plan (SEMP) and Configuration Management Board (CMB) as well as various standing information management boards, committees, working groups, and ad-hoc groups convened by DOE offices, employing secure configuration management processes, while advising on project costs, design concepts, or design changes, and ensuring that acquired or developed system(s) and architecture(s) are consistent with organizational goals. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Devp Ops Engineer) District Of ColumbiaInformation Technology Specialist (Devp Ops Engineer)Washington, DCDesigns, builds, and maintains GitHub Actions CI/CD pipelines for all platform services, covering the full delivery chain: automated testing, multi-stage Docker image build, vulnerability scanning, image push, image tag update, and ArgoCD-triggered rolling deployment to EKS. The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents.
Information Technology Specialist (CUSTSPT) United States Air ForceInformation Technology Specialist (CUSTSPT)Washington, DC$25–$30 / hourAssists in planning for short-ten and long-ten loss of system hardware and software; monitor system efficiency, audit logs, and error logs; perform routine system and database maintenance and troubleshoot system failures; perform routing system, database, and user data backups; and ensure end-users are trained and provided user manuals. Knowledge of IT design principles, methodologies, and approaches used in testing, installing, operating, managing and maintaining systems that support functional requirements.
Supervisory Information Technology Cybersecurity Specialist U.S. Department of JusticeSupervisory Information Technology Cybersecurity SpecialistWashington, DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.