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Respond to support tickets, phone calls, emails, and escalations in a timely, professional, and customer-focused manner & properly document incidents, service requests, troubleshooting steps, resolutions, and follow-up actions in the ticketing system. Troubleshoot and resolve issues related to Windows PCs, laptops, user accounts, software, printers, POS equipment, payment-related peripherals, scanners, registers, and other store technology.

Green Valley Grocery Career

IT Service Desk Technician - Tier 2

Computer / Typing: Must be proficient in Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer for online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. In addition, the Principal Application Analyst collaborates closely with operational stakeholders, and end users optimize systems and workflows with continued technology innovation that aligns with Renowns cores values and policies.

Information Technology Support Specialist Jobs in Nevada

IT Service Desk Technician - Tier 2 Green Valley Grocery Career

Principal Application Analyst Renown Health

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