Washington, District of Columbia30+ days ago
Ensures that all information systems are functional and secure
Qualifications:
Ā· 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required)
Ā· 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required)
Ā· 6-10 years of experience identifying, reporting, and resolving security violations (Required)
Ā· Patching Server 2008 / 2012 /2016 (Required)
Ā· Patching Desktop Windows 10 / 7 (Required)
Ā· Firewall management CISCO NGFW (Required)
Ā· Vulnerability assessment tools Nessus, Tripwire (Desired)
Ā· VMware 5.5 / 6.0 (Required)
Ā· Production support (Required)
Ā· Server and Desktop troubleshooting (Required)
Ā· NIST 800-53 experience (Desired)
Ā· Splunk (Desired)
Ā· Cloud experience (MS Azure) (Desired)
Education:
a.
Job Description:
Short Description: Information Assurance and Security Specialist ā Journeyman (IA & SS ā Jrny)
FT, Hybrid Position - Only DMV-based candidates will be considered
Complete Description:
Duties:
Ā· As part of the Client technology team, the Security Specialist (Infrastructure Group) will be maintaining and monitoring day to day operation of the Client IT infrastructure ā Security.
Ā·
Washington, DC30+ days ago
Pursuant to Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security-sensitive positions are subject to the following checks and tests: Criminal background check, Traffic record check, and Consumer credit check (as applicable), Reasonable suspicion drug and alcohol test, and post-accident or incident drug and alcohol test. If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.
rockville, MD30+ days ago
Minimum Qualifications: Associate's degree or related certifications At least 3-5+ years of IT support experience with at least 1-2 years in a Tier 3 or senior support capacity Clearance: Public Trust Citizenship: US Citizen by birth or naturalization Pay and Benefits The salary range for this position is $74,000 - $79,000 annually. This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents.
rockville, MD30+ days ago
This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1-2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.
Fort Meade, MD26 days ago
For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. Using information management systems such as office automation, web posting tools, forms and imaging systems to support Army intelligence activities, interpret federal information policy, and contribute to knowledge-enterprise planning, storage, and retrieval.
p style="text-align:inherit"/>All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
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Washington, District of Columbia19 days ago
ul style="margin:0pt;padding-left:0pt">Bachelorās degree in Information Technology, Computer Science, or a related field OR equivalent combination of education and experience. Manage and track service requests using enterprise IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira.
Washington, District of Columbia30+ days ago
Ā· Experience providing administrative support in an IT environment.
Required 4 Years
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Alexandria, Virginia19 days ago
li>1 year of technical experience with working knowledge of desktop support technologies or High School Diploma with ITIL/ITSM, A+ or applicable technical certification. Provide user support, troubleshooting, adding/removing/modifying user accounts, printer setup, PC setup and initial LAN configuration.
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Washington, DC30+ days ago
p>Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.
Falls Church, VA21 days ago
p>RESPONSIBILITIES: - Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership.
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p>Position Summary: The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is responsible for installing, maintaining, and troubleshooting Windows-based systems, supporting user accounts, and ensuring efficient system access.
Washington, DC30+ days ago
With a diverse base of member institutions, ACE represents nearly 1,700 college and university presidents and executives, serving as the only major higher education association to represent all types of U.S. accredited, degree-granting institutions. This role focuses on troubleshooting basic IT issues, assisting users with hardware and software, and ensuring seamless operation of virtual, hybrid, and in-person meetings.
Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation.
Alexandria, Virginia12 days ago
p>The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is responsible for installing, maintaining, and troubleshooting Windows-based systems, supporting user accounts, and ensuring efficient system access.
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Falls Church, Virginia22 days ago
ul style="margin-top:0px;margin-bottom:0px">Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
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Washington, DC30+ days ago
The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology and we are looking for candidates like you! Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
p>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Annapolis Junction, Maryland19 days ago
div class="job__description body">We are seeking a Technical Support Specialist for one of our PRIME CONTRACTS that offers exciting opportunities to support essential services and mission critical activities across the enterprise. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications.