48 Results for

Information Technology Support Specialist Jobs in Boston, MA

Jobs

Marlborough, Massachusetts27 days ago

$110,000–$120,000 Per Year
Full-time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

Medford, MA30 days ago

$60,000–$70,000 Per Year

li>Return defective equipment/parts to maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to insure proper spare parts levels.

Responsible for monitoring, operating, managing, troubleshooting and restoring to service, computers (Windows, Macs, Chromebooks) that have authorized access to the network.

MA23 days ago

$60,000–$66,000 Per Year

This role is the primary building-based contact for devices, instructional technology, and core systems, requiring strong technical skills, customer service, and the ability to manage multiple priorities independently.

Assist staff with accessing and using instructional and productivity applications (e.g., Google Workspace, learning management systems, assessment platforms, SIS/gradebook tools).

MA30+ days ago

Nahant Public Schools is seeking a dynamic, customer-focused Technology Support Specialist to support technology operations at Johnson Elementary School. The successful candidate will demonstrate strong collaboration skills, maintain clear and transparent communication, and contribute to a school culture grounded in support and teamwork.

Canton, MA12 days ago

$28.80–$29.50 Per Hour

This role is responsible for troubleshooting hardware, software, telecommunications, and access-related issues while supporting the Credit Union's technology infrastructure and daily operations.

Rockland Federal Credit Union is seeking a Desktop Support / Help Desk Specialist to provide technical support and assistance to employees across the organization.

Waltham, Massachusetts20 days ago

KIT D816V is responsible for driving a rare and serious condition called Systemic Mastocytosis, and exon 17 mutations are also found in patients with gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Bezuclastinib has exhibited promising initial data across all three trials: APEX in AdvSM, SUMMIT in NonAdvSM and PEAK in GIST, including an encouraging safety profile across 600+ patients in single agent and combination dosing.

Raynham, MA30+ days ago

$29–$32 Per Hour

li>Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades.

Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates.

Cambridge, MA23 days ago

p>Cognito Therapeutics, Inc. is a venture-backed (Morningside Ventures, FoundersX, IAG, Starbloom) late clinical stage company translating scientific findings from MIT into therapeutic approaches for brain health, including Alzheimer's disease and other neurodegenerative conditions.

This role will support employee workstation setup, conference room technology, troubleshooting hardware and software issues, onboarding/offboarding support, technology administration and integration, and coordination with external IT vendors.

Concord, MA30+ days ago

$20–$22 Per Hour

p>Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Emerson Hospital.

Associates degree in Computer Science, Health Care, Electrical Engineering, Nursing, Information Systems or related specialty, and/or equivalent experience/training.

Cambridge, MA26 days ago

Hopkinton, MA9 days ago

$27.60–$34 Per Hour

p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt">Knowledge, Abilities and Skills:

Strong troubleshooting and problem-solving abilities.
Preferred Experience:
- Google Workspace .

Reading, MA26 days ago

Works with the Network Manager to develop and implement a scheduled maintenance plan that includes the lifecycle and renewal of all maintenance contracts, leases, and software and service contracts. The work is performed on all district technology, including, but not limited to, computers, printers, scanners, SMART Boards, and other technology equipment used in the educational environment.

New!

Kingston, MA6 days ago

Full-time

ul>

Associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.

Diagnose and resolve issues related to hardware, operating systems, network connectivity, and software applications.

Massachusetts27 days ago

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.

Wakefield, MA26 days ago

$28.08–$38.60 Per Hour

p>As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist.

Boston, Massachusetts27 days ago

$65,000–$70,000 Per Year

JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

Position Summary:
JVS-Boston is seeking a reliable, customer-focused, and technically proficient IT Helpdesk & Support Specialist to provide day-to-day IT support in a Windows-based environment.

The position is primarily on-site in our Downtown Boston office, with occasional travel to nearby JVS locations

Primary Responsibilities:
End-User Support:
Provide Tier 1 and Tier 2 technical support to staff through desk-side, phone, and remote assistance.

New!

Boston, MA5 days ago

$70,000–$95,000 Per Year

You'll support Bloomberg clients across the New York area, providing hands-on expertise ranging from desktop support to complex network troubleshooting, NODE site support, and IDF equipment management.

On-Site Support: Deliver high-quality, hands-on support for the installation and servicing of critical servers, routers, appliances, computers, and IDF equipment, including rack-and-stack of routers and switches, patching, and physical connectivity.

New!

North Reading, MA2 days ago

$105,600–$168,900 Per Year

The IT Desktop Support Manager – AI-Enabled Service Delivery plays a critical role in leading desktop support operations across the Americas while modernizing end-user services through automation, analytics, and AI-powered tools. + Collaborate with IT and business stakeholders to modernize support services, implement data-driven improvements, and align support capabilities with business needs.

Framingham, MA12 days ago

Under the direction of the Director of Operational Technology, this role ensures clear, user-friendly communication of technical solutions, delivers on-site and remote troubleshooting, manages hardware deployment lifecycles, and maintains comprehensive technology inventories. The requirements listed below represent the knowledge, skills, and abilities required:

Hardware & OS Diagnostic Literacy: Comprehensive knowledge of troubleshooting, repairing, and optimizing end-user devices including Chromebooks, laptops, desktops, tablets, and specialized interactive AV equipment.

Boston, MA30+ days ago

$64,000–$65,000 Per Year

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. This function includes -employees working on incident management response and restoration; determination of .

Boston, MA30+ days ago

$125–$127 Per Hour

Job Summary: The Senior Desktop Support professional will provide on-site IT support for providers and practice managers within a clinical environment, serving as the primary face of IT support operations. " Candidates must own a vehicle and be comfortable traveling within a 30 35 mile radius to support multiple client locations.

Waltham, MA13 days ago

The Desktop Support Technicians will be responsible for the following tasks: Install new OS on machines. Must have good communication skills and be able to interact with end users in a confident and professional manner.

Gloucester, MA30+ days ago

Contractor

li style="list-style-type:disc;font-size:10pt;font-family:'times new roman' , serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Support Oracle database connectivity and assist users with SQL Developer configuration and credential management.

Provide Tier 2/3 support for hardware, software, network access, and application issues for local and remote users.

Wilmington, MA7 days ago

$30–$33 Per Hour

p>The Desktop Support Engineer is responsible for managing and supporting end-to-end desktop related activities. This role is 100% onsite and requires a strong understanding of both technical and business requirements to provide effective solutions and support.

New!

Boston, Massachusetts6 days ago

p class="MsoNoSpacing">Royal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Boston area.

We are open to junior level candidates as well as experienced with Level 1/2 Desktop Support.

New!

Randolph, MA5 days ago

p>Job Goal: To provide effective deployment, maintenance, and support of all business operational components, including but not limited to the configuration and deployment of multi-platform devices, application of security policies, software installation and patch management, audio visual equipment, and management of networking technologies required to support an educational environment. The Desktop support technician will ensure all data they enter or interact with in the helpdesk system is accurate, including but not limited to identifying issue types, resolution actions, associating the correct students/staff /assets with support tickets, and other information as necessary.

Boston, MA7 days ago

Part-time

We are open to junior level candidates as well as experienced with Level 1/2 Desktop Support.

Boston, MA8 days ago

$64,000–$65,000 Per Year
Full-time

Support Remote and Work-From-Home Staff Be proficient in oral and written communication Have skills in data analysis and solution development Effective time and resource management Strong deductive skills for system analysis and problem-solving Ability to manage multiple activities Advanced proficiency with Microsoft Office, Windows OS, HP hardware, and related technologies. This function includes -employees working on incident management response and restoration; determination of issue priority, provisioning, and service request fulfillment; installations, upgrades, and releases/deployments; and problem management analysis and resolution.

Wilmington, MA26 days ago

p>Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging.

Support endpoint security tools including anti‑malware, EDR/XDR agents, BitLocker encryption, MFA, conditional access, secure configuration baselines, and identity lifecycle workflows.

New!

Boston, MassachusettsToday

PRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.

Boston, MA30+ days ago

Full-time

Handling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC.

Boston, MA16 days ago

$65,658–$81,543 Per Year

p>Registered States*:

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed.
Work Schedule:
This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed.

Boston, MA19 days ago

$84,579–$109,959 Per Year

To qualify for the GS-11, you must meet A, B or C as follows: A. At least one year of specialized experience, equivalent to at least the GS-09 grade level in the Federal service, that demonstrates the ability to plan and coordinate program activities and the ability to make decisions; the ability to communicate orally and to meet and deal; the ability to assemble data, analyze management problems and recommend solutions; the ability to research, interpret and apply regulatory and precedent material; the ability to communicate in writing; and the ability to interpret statistical data. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management.

Boston, MA30+ days ago

p>I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team.

This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys and professional staff.

Boston, MA30+ days ago

Service Desk Specialist, MGC'',''Service Desk Specialist, MGC'',''United States-Massachusetts-101 Federal Street - Boston'',''United States-Massachusetts-101 Federal Street - Boston'',''Unclassified'',''Unclassified'',''Massachusetts Gaming Commission'',''Massachusetts Gaming Commission'',''Full-time'',''Full-time'',''Day'',''Day'',''May 20, 2026, 8:53:24 PM'',''May 20, 2026, 8:53:24 PM'',''1'',''1'',''84,000.00'',''77,000.00'',''84,000.00'',''Yearly'',''Kathleen Under these laws, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor only license, the provision of in-person and digital sports wagering, and the live and simulcasting of horse racing in Massachusetts.

Boston, MA30+ days ago

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

Marlborough, MA27 days ago

$110,000–$120,000 Per Year
Part-time

MA19 days ago

$60,000–$65,000 Per Year

Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.

Andover, MA30+ days ago

$71,877–$100,070 Per Year

Supports implementation and consistent application of IRS electronic products, services, and procedures; IRS electronic filing (e-file) programs, electronic products and services, and associated systems, including their interrelationships, to resolve a wide range of technical issues and ensure accurate processing of electronic submissions; Providing technical and procedural guidance, reviewing work for accuracy and completeness, and delivering feedback to improve quality and consistency. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE IR-08: To be minimally qualified for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.

Cambridge, Massachusetts20 days ago

Equally, this leader owns every stage of the end user technology lifecycle: onboarding, offboarding, birth-right access provisioning, service requests, helpdesk support, end-user enablement (hardware, software, accessories, training), AI enablement, and delivery of overall IT services. Own the strategy, administration, and continuous improvement of the full collaboration and productivity suite: Microsoft 365 / Office 365 (Exchange Online, Teams, SharePoint, OneDrive), Google Workspace (Gmail, Drive, Docs, Meet), Slack, Notion, and Zoom.

New!

Boston, MA2 days ago

p>The IT CRM Administrator will serve as our primary CRM/EHR admin responsible for managing, optimizing, and supporting our Salesforce environment, as well as providing enterprise desktop support to Vitra Health staff including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support.

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Cambridge, MA30+ days ago

$204,000–$272,000 Per Year

Own the strategy, administration, and continuous improvement of the full collaboration and productivity suite: Microsoft 365 / Office 365 (Exchange Online, Teams, SharePoint, OneDrive), Google Workspace (Gmail, Drive, Docs, Meet), Slack, Notion, and Zoom.

Boston, MA30+ days ago

Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries. With our shared missions of 'Making the World a Better Place to Work'' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organizations to improve people's daily lives.

Boston, MA30+ days ago

li>

Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries. In this role, the IT Systems Analyst will showcase their skills in customer service, service management, and vendor management, with empathy and communication skills being critical.

Andover, MA30+ days ago

$125,776–$197,200 Per Year

General Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels. You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.

Andover, MA30+ days ago

$125,776–$197,200 Per Year

This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others;

Experience in Submission Processing applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;

Experience in Submission Processing applying communicative techniques to effectively and diplomatically interact with internal and external customers;

Experience utilizing various management systems (e.g., HRConnect, SETR, and ITM).

Phone 866-743-5748 Website https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

Andover, MA30+ days ago

$101,375–$133,142 Per Year

You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day-to-day guidance training and/or oversight of peers or others.

Boston, MA30+ days ago

$125,776–$192,694 Per Year

p>Phone 866-743-5748 Website https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

QUALIFICATION REQUIREMENTS:

BASIC REQUIREMENTS:

A Certificate as a Certified Public Accountant (CPA) or a bachelor's or higher degree in accounting that included at least 30 semester hours in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management, or finance.

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Information Technology Support Specialist Jobs in Boston, MA

Help Desk Supervisor Ken`s Foods

Technology Support Specialist Medford Public Schools

Technology Support Specialist Sharon Public Schools

TECHNOLOGY SUPPORT SPECIALIST - Part time - .48 FTE - Johnson Elementary School - Nahant Public Schools Swampscott Public Schools

Desktop Support Specialist/Helpdesk Rockland Federal Credit Union

Desktop and Field Sales Support Specialist Cogent Biosciences

Sr. Desktop Support Specialist Bluestone Bank

IT Support Specialist Cognito Therapeutics

IT Support Specialist Emerson Hospital

IT Support Specialist Cognito Therapeutics Inc

IT Support Specialist Town of Hopkinton MA

Network Support Specialist - Tier 1 Reading Public Schools

IT Support Specialist L Knife & Son, LLC

Desktop Support Specialist HCC Service Company

Desktop Support Specialist HCC Life Insurance Company

IT Helpdesk Support Specialist JVS Boston

Primary Responsibilities: End-User Support: Provide Tier 1 and Tier 2 technical support to staff through desk-side, phone, and remote assistance.Apply

Bloomberg On-Site Support Specialist BOS Bloomberg LP

IT Desktop Support Manager (Teradyne, North Reading) Teradyne

IT Support Technician Framingham Public Schools

Senior Desktop Support Pyramid Consulting, Inc

Desktop Support Apolis

Desktop Support Technician Cogliano IT Staffing

Senior Help Desk Specialist Think Tank, Inc.

Desktop Support Engineer Artech LLC

On-Call Field Technicians /Desktop Support - Boston, MA Royal Communications Consultants

Desktop Support Technician RANDOLPH PUBLIC SCHOOL DISTRICT

On-Call Field Technicians /Desktop Support - Boston, MA Royal Communications Consultants Inc

Senior Desktop Support Pyramid, Inc

Desktop Systems Specialist 1 Onto Innovation Inc

The Help Desk Specialist Jose Merciline

IT Desktop Support Engineer Sky System Inc

Desktop Support Associate II ActBlue LLC

Passport Specialist US Department of State

Help Desk Specialist Cannon Search

Service Desk Specialist Commonwealth of Massachusetts

Help Desk Analyst StratAcuity Staffing Partners Inc

Help Desk Supervisor Kens Foods Inc

It Technician Transdev North America Inc

Supervisory Tax Examining Technician Department of the Treasury, US

Senior Director, IT Infrastructure and End User Experience Lila Sciences

IT CRM Administrator VITRA Health

Senior Director, IT Infrastructure and End User Experience Lila Sciences Inc

IT Systems Analyst- Edenred Benefits Reward Gateway Ltd

IT Systems Analyst Edenred SA

Program Manager Department of the Treasury, US

Supervisory Tax Analyst Department of the Treasury, US

GroupUnit Supervisor Department of the Treasury, US

Supervisory Internal Revenue Agent Exempt Organization Group Manager Examiner Department of the Treasury, US

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Primary Responsibilities:
End-User Support:
Provide Tier 1 and Tier 2 technical support to staff through desk-side, phone, and remote assistance.