Computer Support Specialists CYNET SYSTEMSComputer Support SpecialistsAlbany, NY$27–$28 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewIT Systems & Support Specialist Fusco Personnel Inc.IT Systems & Support SpecialistLatham, NY$65,000–$85,000 / yearFull timeThe role's primary focus is on database support, application support and deployment, and report creation, along with help desk support, documentation and records maintenance, policy and procedure development, and routine system maintenance. We are seeking a detail-oriented IT professional to serve as our IT Systems & Support Specialist, supporting the day-to-day technology needs of the organization.
Travel Labor & Delivery Registered Nurse - $3,302 per week BesticaTravel Labor & Delivery Registered Nurse - $3,302 per weekPittsfield, MAOur guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. 2 years current L & D experience Meditech Expanse experience strongly preferred ACLS, NRP and BLS MUST BE IN HAND AT PROFILE UPLOAD.
Sr. PMP Certified Project Manager with Transportation domain Donato Technologies IncSr. PMP Certified Project Manager with Transportation domainAlbany, NY$60–$64 / hourContractor84 months of experience managing projects that involve Information Technology (IT) and Operational Technology (OT) Integration and Operations preferably in the transportation sector that includes cross-functional (business, technical, security and vendor) teams. 72 months of experience with Stakeholder Management and Communication by developing and maintaining a stakeholder engagement plan, conflict resolution, documentation management, and regular reporting both written and verbal.
Cobol Programmer System OneCobol ProgrammerAlbany, NY$98,000 / hourThe successful candidate will have excellent knowledge of the COBOL programming language, CICS, DB2 and mainframe technologies, open systems interfaces and technologies. As a Software Developer Senior, the work you’ll do at GDIT will be impactful to the mission of the New York State Department of Heath Medicaid Management Information System.
["Information Technology - Operations - Process Analyst","Information Technology - Operations - Process Analyst"] Indotronix International Corporation["Information Technology - Operations - Process Analyst","Information Technology - Operations - Process Analyst"]AlbanyResponsibilities - Extract, analyze, and validate data from PeopleSoft 9.2 to deliver accurate, actionable business reports - Develop customized reports and interactive dashboards using Power BI for business users - Streamline report generation and data processing with Excel Automation tools like Power Query and VBA - Partner with stakeholders to define reporting requirements and deliver clear, insightful solutions - Troubleshoot data retrieval and reporting issues within PeopleSoft to ensure data integrity - Integrate PeopleSoft data with Power BI and Excel for comprehensive analytics and visualization - Identify process improvement opportunities through advanced analytics and automation - Continuously monitor best practices and trends to enhance reporting and operational efficiency - Demonstrate professionalism and uphold a culture of integrity and respect Required Skills and Experience - In-depth knowledge of PeopleSoft 9.2 navigation and reporting - Hands-on Power BI dashboard and report development - Strong experience with Excel Automation, including Power Query and VBA - Bachelor's degree in Business Administration, Engineering, or related field - Exceptional analytical, problem-solving, and communication skills - Detail-oriented with excellent organizational abilities - Proficiency with process improvement tools Preferred Skills - Experience integrating large data sets across multiple platforms - Exposure to process automation tools beyond Excel - Continuous improvement or Lean Six Sigma training Benefits - Opportunity to lead impactful reporting and automation initiatives - Collaborative, inclusive, and professional work environment - Continuous skill development and career growth potential - Exposure to industry-leading technologies and best practices How to Apply Ready to elevate your career as a PeopleSoft Reporting Specialist? Information Technology - Operations - Process Analyst | Albany, New York, United States Information Technology - Operations - Process Analyst (PeopleSoft Reporting Specialist) Location: Albany, NY 12207 | Job Type: C2C About the Role Join a dynamic IT Operations team as a PeopleSoft Reporting Specialist, leveraging your PeopleSoft 9.2, Power BI, and Excel Automation skills to drive business insights and process improvements.
Manager Information Technology Services 2 (Information Security), SG-29 New York State Thruway AuthorityManager Information Technology Services 2 (Information Security), SG-29Albany, NY$118,425–$145,039 / yearSubstitutions: A bachelor's degree or higher in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's degree substitutes for two years of required experience. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.
Information Technology Specialist I - Construction Design a Plus The LiRo GroupInformation Technology Specialist I - Construction Design a PlusAlbany, New YorkRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams.
NewInformation Technology Specialist 2, (SG-18)(NYHELPS) Item# 00316 New York State Thruway AuthorityInformation Technology Specialist 2, (SG-18)(NYHELPS) Item# 00316menands, NY$66,951–$85,138 / yearMinimum Qualifications Civil Service exams are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NY HELPS Program: For appointment to an Information Technology Specialist 2 Programming, you must have: A bachelors or higher-level degree, including or supplemented by 15 credit hours in computer science courses. NCP/Provisional notes: If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
Information Technology Architect 2 - 11051 New York State Thruway AuthorityInformation Technology Architect 2 - 11051Albany, NY$106,898–$131,665 / yearSpecific duties for this position include, but are not limited to, the following: Assist with defining and maintaining the technical vision and architecture for the Digital Transformation Office's product portfolio, ensuring alignment with organizational goals and statewide digital strategy. Work closely with Deputy CDOs, Product Directors, Product Managers, UX leadership, agency stakeholders, and ITS partners to ensure shared understanding of technical direction and delivery risks.
Assistant Manager, Desktop and Mobile Computing - Information Technology Services - University at Albany University At AlbanyAssistant Manager, Desktop and Mobile Computing - Information Technology Services - University at AlbanyAlbany, NYLocation: Albany, NY Category: Promotional Job Type: Full-time Posted On: Tue Jun 16 2026 Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for Assistant Manager, Desktop and Mobile Computing. This position supports the Manager of Desktop and Mobile Computing by helping coordinate, monitor, and advance a broad portfolio of operational, project, and service activities.
Manager of Business Analysis - Information Technology Services - University at Albany University At AlbanyManager of Business Analysis - Information Technology Services - University at AlbanyAlbany, NYLocation: Albany, NY Category: Professional Job Type: Full-time Posted On: Wed Apr 15 2026 Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, is seeking applicants for a Manager of Business Analysis to lead and manage Business Analysts who support the academic, research, and business needs of this R1 University. This position combines hands-on business analysis work with group leadership, overseeing the identification, analysis, and implementation of business process improvements and technology solutions that enhance the student experience and maximize staff productivity.
Adjunct Lecturer - Information Sciences & Technology (Continuous Posting) - University at Albany University At AlbanyAdjunct Lecturer - Information Sciences & Technology (Continuous Posting) - University at AlbanyAlbany, NYLocation: Albany, NY Category: Faculty Job Type: Part-time Posted On: Fri May 15 2026 Job Description: The College of Emergency Preparedness, Homeland Security and Cybersecurity (CEHC) is the first of its kind in the nation; uniting people, technology and knowledge to address the challenges of the 21st century. ETEC is the $180M research, instructional and entrepreneurial complex in which CEHC resides, providing our faculty state of the art laboratory and teaching spaces.
State Program Examiner 1 (SG-18), State Program Examiner Trainee 2 (SG-16),State Program Examiner Trainee 1 (SG-14) Item# 01965 New York State Thruway AuthorityState Program Examiner 1 (SG-18), State Program Examiner Trainee 2 (SG-16),State Program Examiner Trainee 1 (SG-14) Item# 01965Albany, NY$53,764–$85,138 / yearNon-Competitive Qualifications for appointment under the NY HELPS Program: For appointment to a State Program Examiner Trainee 1, you must have: A bachelors or graduate degree in accounting, business administration, business management, computer science, computer information systems, or related IT field; criminal justice, economics, engineering, finance, mathematics, public administration, public or community health, public policy, political science, or statistics. For appointment to a State Program Examiner Trainee 2, you must have: A bachelors or graduate degree in accounting, business administration, business management, computer science, computer information systems, or related IT field; criminal justice, economics, engineering, finance, mathematics, public administration, public or community health, public policy, political science, or statistics and one year of professional accounting and/or auditing experience.
Information Systems Security Manager (ISSM) General Dynamics CorpInformation Systems Security Manager (ISSM)Pittsfield, MA$118,519–$131,482 / yearIn this role, you will oversee the implementation, operation, maintenance, and continuous monitoring of system security controls; manage security documentation; assess and mitigate cybersecurity risks; and ensure systems remain compliant with applicable government, customer, and company requirements. Experience developing and maintaining System Security Plans (SSPs) and supporting Assessment and Authorization (A&A) documentation, including Security Assessment Reports (SARs), Security Controls Traceability Matrices (SCTMs), and Plans of Action and Milestones (POA&Ms).
Information Systems Security Officer (ISSO) General Dynamics CorpInformation Systems Security Officer (ISSO)Pittsfield, MA$101,357–$109,672 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. The qualified candidate shall: Execute or support the execution of A&A activities, including development of required security documentation, including items such as System Security Plans, Security Assessment Reports, SCTMs and POA&Ms.
Information Systems Security Officer ISSO Contact Government Services LLCInformation Systems Security Officer ISSOAlbany, NYMaintain vulnerability scanning tool compliance such as HBSS or ACAS and patch management such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Information Systems Security Officer (Isso) CONTACT GOVERNMENT SERVICESInformation Systems Security Officer (Isso)Albany, NY$92,213.33–$125,146.66 / yearMaintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you'll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements.
Information Systems Security Manager (ISSM) General Dynamics Mission Systems, IncInformation Systems Security Manager (ISSM)Pittsfield, Massachusetts$106,477–$115,212 / yearIn this role, you will oversee the implementation, operation, maintenance, and continuous monitoring of system security controls; manage security documentation; assess and mitigate cybersecurity risks; and ensure systems remain compliant with applicable government, customer, and company requirements. Experience developing and maintaining System Security Plans (SSPs) and supporting Assessment and Authorization (A&A) documentation, including Security Assessment Reports (SARs), Security Controls Traceability Matrices (SCTMs), and Plans of Action and Milestones (POA&Ms).
Information Systems Security Officer (ISSO) General Dynamics Mission Systems, IncInformation Systems Security Officer (ISSO)Pittsfield, MA$112,924–$125,275 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. The qualified candidate shall: Execute or support the execution of A&A activities, including development of required security documentation, including items such as System Security Plans, Security Assessment Reports, SCTM’s and POA&M’s.
Sunquest Information System (LIS) Analyst 6116803 Accenture PlcSunquest Information System (LIS) Analyst 6116803Albany, NYIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Job Description: Sunquest Information System (LIS) Analyst will bring experience managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams.
Records Information Manager IV Contact Government Services LLCRecords Information Manager IVAlbany, NY$65,000–$85,000 / yearFor the past seven years, weve been growing our government-contracting portfolio and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Our Commitment Contact Government Services (CGS) CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
Records Information Manager IV CONTACT GOVERNMENT SERVICESRecords Information Manager IVAlbany, NY$65,000–$85,000 / yearMay assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management problems, and design of strategies to meet ongoing records or docket management needs. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Visiting Assistant Professor (Academic-year appointment) - Information Systems & Business Analytics - University at Albany University At AlbanyVisiting Assistant Professor (Academic-year appointment) - Information Systems & Business Analytics - University at AlbanyAlbany, NYLocation: Albany, NY Category: Faculty Job Type: Full-time Temporary Posted On: Mon Jul 13 2026 Job Description: The Massry School of Business at the University at Albany is a dynamic, research-driven institution within a flagship public research university. The Massry School houses cutting-edge research centers including the Center for Institutional Investment Management (CI.
Manager, Information Services - Data Architect New York State Thruway AuthorityManager, Information Services - Data ArchitectAlbany, NY$95,000–$110,000 / yearDuties Description The Data Architect will serve as the enterprise data authority for the New York State Board of Elections, overseeing the design, governance, and operation of a Google BigQuery-based data warehouse supporting analytics, reporting, and research activities. The role includes architectural oversight of data ingestion from Salesforce and ASP.NET / Microsoft SQL-based applications using MuleSoft, direct connectors, APIs, or other approved integration mechanisms.
Information Specialist SercoInformation SpecialistAlbany, NYRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Information Security Architect Ryder System IncInformation Security ArchitectAlbany, NYCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The Network Security Architect will design and build the network security architecture our environment runs on, from firewall and segmentation design through cloud network architecture, and will stay engaged through implementation alongside engineering, not hand off a design and move on.
Project Manager (Expert) Project Planning and Strategy: Stakeholder Identification and Engagement: Develop Project Plans: Technology Assessment and Selection MVP ConsultingProject Manager (Expert) Project Planning and Strategy: Stakeholder Identification and Engagement: Develop Project Plans: Technology Assessment and SelectionAlbany, NY84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. Plans, organizes and integrates cross-functional information technology projects that are significant in scope and impact.
Technology Analyst 2 (Rapid Application Development) - 11036 New York State Thruway AuthorityTechnology Analyst 2 (Rapid Application Development) - 11036Albany, NY$96,336–$121,413 / yearThis role works in close partnership with product managers, designers, and agency stakeholders to translate needs into scalable technical solutions across a portfolio that includes a mix of buy/configure, open-source platforms, and targeted custom build work. Duties Description Under the direction of an Information Technology Architect 2 within the Digital Transformation Office, Digital Experience Bureau, Human Center Design Section, the Technology Analyst 2 (RAD), is a technical individual contributor responsible for leading the design, configuration, implementation, and delivery of NY-branded digital products and shared services.
Technology Analyst 1 (Rapid Application Development) - 11037 New York State Thruway AuthorityTechnology Analyst 1 (Rapid Application Development) - 11037Albany, NY$86,681–$109,650 / yearThis role works in close partnership with product managers, designers, and agency stakeholders to translate needs into scalable technical solutions across a portfolio that includes a mix of buy/configure, open-source platforms, and targeted custom build work. Duties Description Under the direction of a Technology Analyst 2 (RAD) within the Digital Transformation Office, Digital Experience Bureau, Human-Center Design Section the Technology Analyst 1 (RAD), is a technical individual contributor responsible for leading the design, configuration, implementation, and delivery of NY-branded digital products and shared services.
Advanced Information Assurance Engineer General Dynamics CorpAdvanced Information Assurance EngineerPittsfield, MA$118,519–$131,482 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience.
Information Assurance Engineer General Dynamics CorpInformation Assurance EngineerPittsfield, MA$90,833–$100,767 / yearGeneral Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 2 years of relevant experience; or Master's degree, plus 6 months relevant experience.
Information Assurance Engineer General Dynamics Mission Systems, IncInformation Assurance EngineerPittsfield, Massachusetts$90,833–$100,767 / yearCompany Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. Basic Qualifications: Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 2 years of relevant experience; or Master's degree, plus 6 months relevant experience.
Advanced Information Assurance Engineer General Dynamics Mission Systems, IncAdvanced Information Assurance EngineerPittsfield, Massachusetts$118,519–$131,482 / yearCompany Overview: General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. Basic Qualifications: Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience.
R&I Independence Technology Team (Itt) Senior Manager PwCR&I Independence Technology Team (Itt) Senior ManagerAlbany, NY$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager in the R&I Independence Technology Team (ITT), you will play a pivotal role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions.
Director of Technology Redshift Recruiting LLCDirector of TechnologyAlbany, NYOur mission-driven financial services client located outside of Albany, NY is seeking a Director of Technology Strategy & Enablement to lead enterprise technology strategy, modernization, and operational alignment. This senior, hands-on role ensures technology platforms, architecture, and vendors support business goals, regulatory requirements, and long-term growth.
Director of Technology redShift RecruitingDirector of TechnologyAlbany, NYOur mission-driven financial services client located outside of Albany, NY is seeking a Director of Technology Strategy & Enablement to lead enterprise technology strategy, modernization, and operational alignment. This senior, hands-on role ensures technology platforms, architecture, and vendors support business goals, regulatory requirements, and long-term growth.
Digital Servicing Business Technology Senior Manager Keybank National AssociationDigital Servicing Business Technology Senior ManagerAlbany, NY$116,000–$216,000 / yearLead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval; from the development and configuration of application(s), to testing and implementation; delivers in alignment with the applicable measures of success and milestones and management methodology; escalates risk/concerns appropriately and leads with corrective/mitigating actions; communicates appropriate updates on work progression. The Business Technology Sr Manager utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.
Technology Support Analyst II EMCOR Group IncTechnology Support Analyst IIClifton Park, NY$55,000–$65,000 / yearWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. Identify recurring issues and recommend proactive, long-term solutions to improve system performance and user experience.• Assist in delivering end-user training and guidance to enhance productivity and reduce common technical issues.•
Debit Card Technology Manager Keybank National AssociationDebit Card Technology ManagerAlbany, NY$96,000–$181,000 / yearThe Business Technology Manager utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of KeyBank's Debit Card Technology platform. Manage a technology portfolio generally aligned to the Debit Card domain, including core debit processing platforms, card management systems, vendor tools, and enterprise data integration services supporting debit card operations.
National Tax Services - Tax R&Q Technology Risk Management - Senior Associate PricewaterhouseCoopers LLPNational Tax Services - Tax R&Q Technology Risk Management - Senior AssociateAlbany, NY$77,000–$214,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others.
Technology Support Analyst II John W. Danforth CompanyTechnology Support Analyst IIClifton Park, New York$55,000–$65,000 / yearFull timeWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. Danforth Company, you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations and maintenance, and providing end-user assistance.
BA Investments Technology Analyst ClinDCastBA Investments Technology AnalystAlbany, AlabamaAs a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.
Help Desk Tech II - 2Nd Shift, M-F Albany Medical Health SystemHelp Desk Tech II - 2Nd Shift, M-FAlbany, NY$49,763–$69,668 / yearThe Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Help Desk Tech II - 2nd Shift, M-F Albany Medical CenterHelp Desk Tech II - 2nd Shift, M-FAlbany, NY$49,763–$69,668 / yearThe Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Help Desk Specialist KMRG, LLCHelp Desk SpecialistAlbany, NY$70,000–$80,000 / yearWe are hiring a Help Desk Specialist to join our team and provide primarily onsite support to the U.S. Attorney’s Office for the Northern District of New York (USAO NDNY) in Albany, NY.In this role, you will help maintain the office’s daily information technology operations by troubleshooting technical issues, supporting end users, configuring equipment, maintaining hardware and software, and assisting with network and mobile-device support. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc.
NewHelp Desk Technician KMRG, LLCHelp Desk TechnicianAlbany, NY$85,000–$95,000 / yearWe are hiring a Help Desk Technician to join our team and provide primarily onsite support to the U.S. Attorney’s Office for the Northern District of New York (USAO NDNY) in Albany, NY.In this role, you will help maintain the office’s daily information technology operations by troubleshooting technical issues, supporting end users, configuring equipment, maintaining hardware and software, and assisting with network and mobile-device support. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc.
NewHelp Desk Technician I (FT) Westfield BankHelp Desk Technician I (FT)Westfield, MAThe technician will also assist in the testing and implementation of software, hardware or procedures to support bank goals and objectives and will complete, monitor and report on the status of recurring tasks, as well as provide regular and preventative maintenance for bank systems. The technician will document incidents, fulfill service requests, escalate complex issues when appropriate, and contribute to maintaining a secure and compliant technology environment.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.