p>5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS) Proficient in using Terraform for automating infrastructure provisioning and management Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform) High level of understanding and experience with cloud computing platforms (AWS) Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis Working knowledge of a source control and issue management system, preferably GitHub Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda Bachelor's degree in computer science, computer engineering, GIS, or information systems. Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri's SaaS offerings Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments Participate in technical spike efforts, bringing new innovative ideas to future versions of our software Troubleshoot the system incidents and provide root cause analysis reports Provide rotational on-call technical support.