May 19, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 and Fiber); camera and video switcher control; provide live webcast streaming, monitoring, and support; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; record keeping principles and procedures; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; and techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. Virtual Private Network set-up and maintenance; Windows Fail-over Clustering and MPIO; Windows PowerShell; Visual Basic and Batch file scripting, Unix shell scripting; Ground Policy creation and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&E Express, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIP connectivity; voicemail setup, configuration and troubleshooting; Cisco technologies including voice and data; CTI route point setup, Call handlers setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing.
ABILITY TO: Plan, organize, schedule, assign, review, and evaluate the work of and train staff; Recommend and implement goals, objectives, and practices for providing effective and efficient services; evaluate and recommend improvements in operations, procedures, policies, or methods; analyze department procedures and data to develop logical solutions to complex systems problems; recommend, evaluate, design, develop, test and install complex operating systems, applications and supporting hardware and software; provide advanced-level technical support for the implementation and maintenance of Information Technologies and telecommunications systems; provide account management, billing support and administration related to mobility carriers and devices; coordinate, direct, and implement a comprehensive information systems program suited to meet the needs of South Coast AQMD; operate, install, maintain, configure, and troubleshoot a variety of highly technical telecommunications equipment including mobile devices, e-mail, VPN, and WiFi configurations; perform specialized and technical support functions in the design, analysis, engineering, implementation, and management of telecommunications systems, storage, and security; perform analyses of network and server requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient network and server system utilization; participate in design sessions and process improvement sessions to identify business and user needs and discuss network and server capabilities and modifications needed for improvement; interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; prepare clear and concise reports, correspondence, policies, procedures, and other written materials; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; stay abreast of new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Under general direction, supervises, assigns, reviews, and participates in the work of staff responsible for the analysis, evaluation, enhancement, development, design, programming, testing, implementation, documentation, and maintenance of a variety of information technology systems and programs for South Coast AQMD; ensures work quality and adherence to established policies and procedures; performs the most technical and complex tasks relative to assigned area of responsibility; and performs related work as required.