Develop, lead, and evaluate JJC Testing Services strategies including but not limited to (1) reviewing, updating, and communicating related policies, procedures, and practices around placement, academic, accommodated, and certification testing; (2) capturing relevant information to report on departmental successes and opportunities; (3) leading related advisory circles to gather stakeholder feedback at all testing locations with the goal of ensuring appropriate services are offered to meet student and community testing demand; (4) maximizing resources to meet tester need, increase number of exams administered, and increase number of exam types offered; (5) increasing incoming testing revenue to help offset departmental costs; (6) evaluating testing opportunities to add or delete from menu of services; and (7) monitoring and implementing departmental professional development, training, and practices to ensure the highest levels of customer service, quality assurance, and testing integrity. Develop, lead, and evaluate JJC Placement strategies including but not limited to (1) reviewing, updating, and communicating related policies, procedures, and practices; (2) capturing relevant information to report on departmental successes and opportunities; (3) bridging the gap between application completion and student advising; (4) minimizing unnecessary placement testing thus expediting students through the enrollment process and degree/ certification acquisition; (5) automating placement measure data entry; (6) evaluating placement platform and multiple measures effectiveness in terms of cost and student success rates; and (7) monitoring and implementing departmental professional development, training, and practices to ensure the highest levels of customer service and quality assurance.