NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Homer City, PAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewInformation Systems Technician U.S. NavyInformation Systems TechnicianFord City, PAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewTravel Nurse RN - Telemetry - $2,158 per week BesticaTravel Nurse RN - Telemetry - $2,158 per weekGreensburg, PAOur guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. We are a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets.
NewTravel Nurse RN - Telemetry - $3,011 per week BesticaTravel Nurse RN - Telemetry - $3,011 per weekGreensburg, PAOur guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. We are a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets.
NewIT Professional U.S. NavyIT ProfessionalKittanning, PAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Infrastructure Manager CFSIT Infrastructure ManagerLatrobe, PAIn addition to strategic planning and team leadership, the Infrastructure Manager is expected to provide hands-on support when needed, helping troubleshoot complex issues, assist with system changes, and guide best practices during critical events or high-demand periods. Job Overview: The IT Infrastructure Manager is responsible for the planning, implementation, and ongoing support of the organization’s IT infrastructure, including networks, servers, data centers, and cloud services.
IT Manager CFSIT ManagerGreensburg, PA$120,000–$145,000 / yearExperience with enterprise networking, virtualization, Windows Server/Active Directory, and hybrid cloud (Azure/M365). Partner with cybersecurity and application teams, evaluate new technologies, and manage vendor relationships and budget.
Assistant Professor of Computing and Information Systems Saint Vincent CollegeAssistant Professor of Computing and Information SystemsLatrobe, PennsylvaniaPrimary function: Faculty member in the CIS Department, will teach a broad range of courses in Computer Science, Cybersecurity, and Information Systems with an emphasis on software development; supervise student projects; advise undergraduate majors; and maintain an active program of scholarship. Please submit a letter of application, a curriculum vitae, statements of teaching philosophy and research interests, evidence of teaching effectiveness, graduate transcripts, and three letters of reference, with at least one addressing teaching abilities.
Director Of Health Information Exchange (Hybrid Position) Truman Medical CentersDirector Of Health Information Exchange (Hybrid Position)Northpoint, PAIn this executive leadership role, you'll help shape the future of health information by advancing data governance, interoperability, and innovative technology solutions that enhance access to accurate, timely health information for patients, providers, and care teams. As a trusted organizational leader, you'll collaborate with executive leadership, clinical and operational teams, and external partners to develop and execute enterprise strategies that align with our mission, regulatory requirements, and long-term business objectives.
Technology Solution Center Analyst Lead The PNC Financial Services Group IncTechnology Solution Center Analyst LeadPARemote$41,250–$68,750 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Manufacturing Technology Engineer Pennsylvania State UniversityManufacturing Technology EngineerFreeport, PA$109,300–$191,000 / yearCollaborate with other engineers, scientists and technical staff including the Penn State ARL research team, faculty at Penn State, DoD laboratories, DoD program offices and related industry teams to accomplish project and organizational goals. Maintain familiarity with leading edge technology and manufacturing techniques then propose applications to military platforms and subsystems to lower cost, improve delivery times or accelerate/enhance capability.
IT Help Desk Qureos IncIT Help DeskUnited$20–$45 / hourThe successful candidate should possess the following skills and experience: • Proven experience in an IT help desk, service desk, or a similar technical support role. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network issues, ensuring our employees can work efficiently and securely.
Support Center Analyst/Help Desk Independence Health SystemSupport Center Analyst/Help DeskGreensburg, PATimely follow ups with customers to make sure problem/request was handled or to notify them of changes in status to their open trouble tickets. Escalates problems when appropriate, utilizing Support Center Tracking software to manage problem identification, escalation, and resolution.
SUPPORT CENTER ANALYST/HELP DESK Independence Health SystemSUPPORT CENTER ANALYST/HELP DESKGreensburg, PATimely follow ups with customers to make sure problem/request was handled or to notify them of changes in status to their open trouble tickets. Escalates problems when appropriate, utilizing Support Center Tracking software to manage problem identification, escalation, and resolution.
Help Desk Specialist I AmeriServ Financial, Inc.Help Desk Specialist IJohnstown, PAThe IT Support area is the main client contact point for IT related issues; (IT hardware, software, applications, telephones, etc.) This position is responsible for receiving clients' calls, resolving the caller's issue, or escalating to the appropriate party. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing - perceiving the nature of sounds at normal speaking levels with/without correction.
Help Desk Support (Product Support Representative) Macpower Digital Assets Edge Private LimitedHelp Desk Support (Product Support Representative)Murrysville, PA$23.66 / hourThe Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations. Roles & Responsibilities: These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.).
Field Technician StratAcuity Staffing Partners IncField TechnicianHomer City, PA$20–$35 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. These individuals will serve as the first line of support for end users, assisting with workstation deployments, hardware troubleshooting, new hire onboarding, and day-to-day technology support across multiple office locations.
(Remote) Technical Support Engineer Harris Computer Systems(Remote) Technical Support EngineerIndiana, PARemote$65,000–$75,000 / yearWhat your impact will be: Serve as primary technical contact for Globys' international carrier customers - triaging, reproducing, and resolving issues at Tier 1/2 without requiring engineering escalation unless a confirmed software defect or infrastructure failure is identified. This role is the primary technical point of contact for our international carrier customers (AT&T, Telstra, TELUS, OneNZ, and others) and demands someone who is as comfortable writing a SQL query to reproduce a data anomaly as they are walking a client through a configuration fix.
Senior Yardi Systems Analyst Realty Income CorporationSenior Yardi Systems AnalystUnited, PA$111,184–$140,866 / yearAn annual pay rate and total compensation package is generally determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data. Position Overview: The Senior Systems Analyst (Yardi) will be the subject matter expert for Yardi, and will work with end users to understand requirements and develop solutions using a variety of tools and techniques.
Consultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc Center FirstEnergy CorpConsultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc CenterGreensburg, PAHeadquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid- Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. This leader supports the effective execution of the audit plan with assigned resources, which includes ongoing monitoring of the audit plan achievement and proposing necessary audit plan adjustments to align with changes in the company's risk profile.
IT Support Technician All Lines TechnologyIT Support TechnicianRobinson, PAAssist in maintaining an inventory of all devices, including desktops, laptops, mobile devices, tablets, printers, IP phones, and cell phones that are distributed across the organization. Perform hands-on fixes at the computer level, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications.
Application Systems Analyst Saint Vincent CollegeApplication Systems AnalystPAPrimary function: Provide functional analysis and software/web application support to all users with priority focus on the college's two main enterprise systems; Technolutions Slate (student recruitment CRM) and Ellucian Colleague (Student Information System). Develop, test, analyze, and implement extract, transform, and load (ETL) processes in order to accurately and efficiently pull and organize data into a warehouse; define and document data integration strategies.
Live chat support Qureos IncLive chat supportUnited$20–$39 / hourAt SysCom, we are committed to delivering high-quality services through innovative solutions and a focus on customer satisfaction, while fostering a supportive and collaborative work environment for our employees. Established in 2011 and headquartered in Colorado Springs, CO, our company specialises in federal and defense technical and professional support, including engineering, information technology, range operations, and logistics services.
Health Informatics Specialist I- Hybrid - Delaware, Penn, Maryland Trinity HealthHealth Informatics Specialist I- Hybrid - Delaware, Penn, MarylandPenn, PA$75,592–$113,389 / yearThese activities include the design and use of informatics solutions and technology to support all areas of health care delivery, including, but not limited to, the direct provision of care, establishing effective administrative systems, managing and delivering education experiences, enhancing lifelong learning, and supporting health care research. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Application Solutions Engineer Pantherx Specialty LLCApplication Solutions EngineerRobinson, PAIn every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx.
IT Analyst Kennametal IncIT AnalystPAThis position will also provide computing system hardware and software end user support, configure new computing systems as required, provide end-user training as needed; and lead and/or participate in strategic IT projects in support of Kennametal business initiatives. Job Summary: The IT Field Service Analyst - Office is a key role in our non-manufacturing environment with responsibility to network and connect personal computing devices with our systems in alignment with the corporate IT roadmap, our collaboration strategies and local office IT needs.
GIS Coordinator InterSources Inc.GIS CoordinatorIndiana, INRemoteInterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. Familiarity with how to utilize GeoAI (or ability to learn the skill)Provide geostatistical analysis, measurements or reports related to communicable disease surveillance, outbreaks, disasters and public health preparedness activities.
Aerospace Trade Compliance (Export) Specialist Hytek Finishes Co.Aerospace Trade Compliance (Export) SpecialistPA$80,000–$125,000 / yearThe Trade Compliance & Lead Auditor will oversee and ensure the company's compliance with all international laws and regulations regarding global trade requirements including but not limited to: EAR and ITAR classification, licensing of products and technical data, transaction due diligence, foreign national and denied party screening, export clearance of company's goods and technology, training and procedure writing, and recordkeeping. Strong computer skills including ability to research orders and prepare reports in Enterprise Resource Planning (ERP) or Manufacturing Resource Planning (MRP) information systems, perform spreadsheet calculations, and quickly learn new software tools.
Microsoft Dynamics Systems Administrator Cleveland Brothers Equipment Co., Inc.Microsoft Dynamics Systems AdministratorMurrysville, PAIn this role, you will be responsible for the administration, support, optimization, and ongoing maintenance of our Microsoft Dynamics 365 environments, including Dynamics 365 Finance & Operations (F&O), Dynamics 365 Customer Engagement (CE), and related Microsoft platforms. Evaluate security role assignments and access design to help ensure users have appropriate access while supporting licensing optimization and cost-effective license utilization.
Embedded Software Development Engineer Info Way Solutions LLCEmbedded Software Development EngineerMurrysville, OR$50–$55 / hourMinimum required Experience: Minimum 5 years of experience with Bachelor's in areas such as Software Development, Software Design and Architecture, Testing and Quality Assurance or equivalent OR 3 years prior experience required with Master's Degree. Collaborates with cross-functional teams, including product managers, designers, and QA engineers, to define, design, and ship new features, ensuring alignment with project goals and user needs.
Dynamics 365 Power Platform Developer Cleveland Brothers Equipment Co., Inc.Dynamics 365 Power Platform DeveloperMurrysville, PAThis role is responsible for designing, developing, deploying, and supporting custom solutions across the Microsoft Dynamics 365 (D365) ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. Develop and maintain integrations between D365 and internal/external systems using Azure App Services, Azure Logic Apps, Azure Functions, and APIs (REST, OData, Data Entities).
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansMurrysville Municipality, PennsylvaniaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Senior Cybersecurity Engineer Specialist Concurrent Technologies CorporationSenior Cybersecurity Engineer SpecialistJohnstown, PAEndpoint & Device Security - Administer endpoint security systems (Microsoft Defender for Endpoint, SentinelOne, Intune, EntraID, Azure) for threat detection, investigation, and automated response across enterprise devices with a focus on compliance policies, configuration profiles, and conditional access enforcement. This senior-level role is responsible for strengthening and advancing the organization's cybersecurity posture by providing technical leadership across enterprise security initiatives, cloud technologies, identity and access management, endpoint protection, vulnerability management, and data security.
IT Helpdesk Tech Support MMC GroupIT Helpdesk Tech SupportGreensburg, PA$22–$30 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. This role is responsible for diagnosing, troubleshooting, and resolving a wide range of technical issues across hardware, software, and network systems.
Manager, Platform & Identity Administration Empower PharmacyManager, Platform & Identity AdministrationUnitedMicrosoft Technologies: Exchange Online (mailbox management, mail flow, transport rules, hybrid configuration, connectors, DKIM/DMARC/SPF, anti-spam/anti-phishing, message trace); Hybrid Exchange coexistence (HCW, hybrid connectors, free/busy, mailbox migration); Microsoft Teams; SharePoint Online; OneDrive for Business; Microsoft Defender Suite; Microsoft Purview; Microsoft Intune; Microsoft Entra ID (Azure AD); Azure AD Connect/Cloud Sync; Microsoft 365 Copilot; Copilot Studio; Power Platform (Power Automate, Power Apps, Power BI); Dynamics 365 (preferred). This role leads a team of Microsoft 365 Administrators and other system administrators while personally owning complex platform work across Exchange Online, hybrid email infrastructure, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Purview, Intune, and Microsoft 365 Copilot.
Lead Program Analyst - IT Project Manager Concurrent Technologies CorporationLead Program Analyst - IT Project ManagerJohnstown, PACTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Documentation and artifacts: Strong skill in producing and managing comprehensive project artifacts, including Business Requirements Documents (BRDs), functional specifications, user stories, and acceptance criteria.
LEAD PROGRAM ANALYST-IT PROJECT MANAGER Concurrent Technologies CorpLEAD PROGRAM ANALYST-IT PROJECT MANAGERJohnstown, PACTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Documentation and artifacts: Strong skill in producing and managing comprehensive project artifacts, including Business Requirements Documents (BRDs), functional specifications, user stories, and acceptance criteria.
Lead Program Analyst - IT Project Manager (Remote) Concurrent Technologies CorporationLead Program Analyst - IT Project Manager (Remote)Johnstown, PARemoteCTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Documentation and artifacts: Strong skill in producing and managing comprehensive project artifacts, including Business Requirements Documents (BRDs), functional specifications, user stories, and acceptance criteria.
ART Registry Officer Winrock InternationalART Registry OfficerUnited$65,000–$90,000 / yearAt this juncture the team is developing support resources and supporting staff and partners in their use of our Registry as well as working with ICE to enhance functionality and features as part of a phased deployment to deliver a quantum leap forward in infrastructure to enable the scaling and integration of global carbon markets. ACR and ART are approved by the International Civil Aviation Organization (ICAO) to supply emission reduction and removals credits to airlines for use towards their obligations under the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) pilot phase (complete), phase 1 (2024-2026) and phase 2 (2027-2029).
Senior AI Identity Platform Engineer LTSSenior AI Identity Platform EngineerUnitedOur platform enables engineers to ask questions in plain English and receive explainable, verifiable answers traced directly back to decades of production source code. The Agentic AI platform is designed to help engineers understand, analyze, and modernize one of the most consequential legacy software systems still operating today.
Cyber Security Program Manager Ceribell, IncCyber Security Program ManagerUnited$144,000–$195,000 / yearThe Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Lead coordination efforts with Information Security and Governance Risk & Compliance (GRC) leadership to strategically plan, execute, and oversee cybersecurity initiatives, ensuring alignment with company-wide objectives and regulatory compliance.
Cybersecurity Professional Carpenter TechnologyCybersecurity ProfessionalLatrobe, PAAssociate's degree in computer science or related field minimum required with a combination of Cybersecurity related certifications (e.g., CISSP, CISM, GCIH, GCIA, CEH, Security+, etc.) and additional 2 years' experience. Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.
Pharmacist - Sign-On Bonus Available Walgreen CoPharmacist - Sign-On Bonus AvailableGreensburg, PA$60.90–$82.30 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Cybersecurity Professional Carpenter Technology CorpCybersecurity ProfessionalPAAssociate's degree in computer science or related field minimum required with a combination of Cybersecurity related certifications (e.g., CISSP, CISM, GCIH, GCIA, CEH, Security+, etc.) and additional 2 years' experience. Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.
Embedded Software Development Engineer-Onsite ELYON INTERNATIONAL INCEmbedded Software Development Engineer-OnsiteMurrysville, PAPreferred Skills: Software Test Automation Agile Methodology Software Development and Testing on ARM Processors DevOps Continuous Improvement Quality Specifications Code Reviews API Design API Integration Software Development utilizing AI tools Secure Boot Software Driver Development Real Time Operating Systems. Minimum required Experience: Minimum 5 years of experience with Bachelors in areas such as Software Development, Software Design and Architecture, Testing and Quality Assurance or equivalent OR 3 years prior experience required with Masters Degree.
Senior SAP Business Process Owner Hitachi LtdSenior SAP Business Process OwnerGreensburg, PARemoteBachelor's degree in Software Engineering, Computer Science, Data Science, Finance, Supply Chain Management, Marketing, Business, Information Systems, or a related field; or 12+ years of hands-on SAP experience and demonstrated passion for the platform in lieu of a degree. As a Senior SAP Business Process Owner, you will provide business ownership for one or more end-to-end SAP S/4HANA process domains, helping align business operations, system capabilities, and master data governance.
Radiation Therapist - ONC (Radiation Oncology University of Pittsburgh Medical CenterRadiation Therapist - ONC (Radiation OncologyJohnstown, PAAs the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer. Our board-certified radiation oncologists and medical physicists work in collaboration with referring physicians and multidisciplinary specialists across the entire spectrum of health care to provide safe, effective radiation therapies based on the latest medical evidence.
Senior Product Manager SunboundSenior Product ManagerUnited$160,000–$210,000 / yearDay to day, you'll work closely with: Our VP of Product brings a background in software engineering paired with hands-on founder experience, having built and led product for early stage companies across healthcare and consumer industries. Genuine AI curiosity in practice: you follow model releases, understand how AI memory and context windows work, explore open-source LLMs, and regularly experiment with what's new.
Sr. Principal Professional Services Consultant GenesysSr. Principal Professional Services ConsultantIndiana, PARemote$135,600–$238,600 / yearYou will partner with senior stakeholders, guide cross-functional teams, and contribute to multi-cloud transformation initiatives that elevate both customer outcomes and operational efficiency, while gaining exposure to high-impact enterprise programs and emerging technologies. Role Overview: Drive the design and delivery of enterprise-scale customer experience solutions that directly shape how global organizations engage with their customers across voice, digital, and AI-powered channels.
Senior Manager, Customer Service Empower PharmacySenior Manager, Customer ServiceUnitedDemonstrated expertise leading customer service operations using workforce management, performance analytics, AI-enabled technologies, KPI development, forecasting methodologies, and continuous improvement principles to improve service quality, scalability, and operational effectiveness. Proficiency with CRM platforms, workforce management systems, business intelligence tools, quality-monitoring applications, reporting tools, Microsoft Office 365, and emerging AI technologies that enhance decision-making, automation, knowledge management, and operational execution.