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Travel Time: 10 – 20% with willingness and availability to travel to other bank locations as needed to support bank infrastructure systems; valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions.
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On a typical day you will:
- Provide personalized, white-glove support and coaching to lawyers and staff on firm applications, hardware, mobile devices, and security best practices .
- Quickly provide Level II and Level III technical advice/support, installation/configuration, troubleshooting assistance, and problem resolution for PCs (both laptops and desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and document transfers through all Service Desk support channels .