NewBilling Specialist CFSBilling SpecialistMiddlebury, IN$41,600–$52,000 / yearThis opportunity is ideal for someone who enjoys independent, focused work and thrives in a role that combines billing support, inventory accuracy, and data entry within a flexible environment. A reputable and growing manufacturing organization in the Middlebury area is seeking a Billing Specialist to assist with a system data clean-up and billing transition project.
Outside Sales Account Manager - Fluid Process Systems and Products SunSourceOutside Sales Account Manager - Fluid Process Systems and ProductsThree Rivers, MIKalamazoo, MI 49008 / Sterling Heights, MI 48313 / Ann Arbor, MI 48103 / Lansing, MI 48906 / Detroit, MI 48201 / Battle Creek, MI 49015 / Taylor, MI 48180 / Three Rivers, MI 49093 / Warren, MI 48091 / Monroe, MI 48161 / Muskegon, MI 49442 / Saginaw, MI 48603 / Savage, MI 48028 / Grand Rapids, MI 49503 / Jackson, MI 49201. SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies.
Customer Service Manager DexterCustomer Service ManagerBristol, INCarries out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, planning and assigning work, evaluating performance, recognizing performance, addressing corrective actions, and resolving employee issues. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
System Design Engineering Manager SpherosSystem Design Engineering ManagerElkhart, IndianaSpheros is a global technology company and market leader in the development and production of innovative solutions for heating systems, air conditioning and refrigeration technology, as well as intelligent regulation and control systems. Our teams operate worldwide in eleven countries at 12 locations, where they develop and produce cutting-edge technology actively shaping the future of urban mobility.
Systems Analyst IV Beacon Health SystemSystems Analyst IVGranger, INServes as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user departments needs or to help end-users perform their jobs better. Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, and documenting problems and conveying information to the appropriate vendors and/or appropriate Beacon technical staff.
BSS Systems Engineer Schurz Broadband Group, Inc.BSS Systems EngineerMishawaka, INRemoteFull timeCollaborate with Sr Business Process Manager, Finance, Network Engineering, Network Operations, and Customer Experience and Marketing teams to define and implement business workflows. Design, configure, and maintain BSS platforms including CRM, billing, product catalog, provisioning, service activation, inventory systems and workflow tools.
Associate Systems Engineer - KitchenAid Whirlpool CorpAssociate Systems Engineer - KitchenAidSt. Joseph, MISupport Category Roadmap & Architecture Strategy: Collaborate with Espresso technical leaders to identify business and innovation opportunities, translating knowledge gaps into early-stage development projects to reduce technical risks before product delivery. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.
Systems Analyst I Beacon Health SystemSystems Analyst IGranger, INCoordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff: Provides ongoing support to one or more application/system in accordance with established departmental policies and procedures. Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better: Participates in business process redesign and documentation.
ServiceNow Systems Administrator Everwise Credit UnionServiceNow Systems AdministratorSouth Bend, IndianaHands-on experience working with implementing and supporting the following ServiceNow platform features/functions including CMDB, Asset, Service Catalog, Workflows, Knowledge, Incident, Problem and Change. This incumbent ensures the stability, integrity, and efficient operation of the ServiceNow platform, supporting business processes and technology solutions that enable the organization to deliver seamless IT and business services.
Logistics Manager GpacLogistics ManagerGoshen, IN100000–120000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. You will play a critical role in ensuring the efficient and cost-effective movement of raw materials and finished goods while driving continuous improvement across logistics systems and processes.
Steward Operations Manager | Morris Inn University of Notre DameSteward Operations Manager | Morris InnNotre Dame, INThis position oversees the stewarding operation that supports AAA Four-Diamond dining, Wine dinners, University board meetings, presidential functions, and high-profile social events across the Morris Inn and Mckenna Hall. The Steward Operations Manager ensures the culinary and banquet teams are consistently equipped with the clean equipment, organized infrastructure, and logistical support necessary to execute seamless, high-caliber guest experiences.
Diesel Service Manager - Relo to Iowa GpacDiesel Service Manager - Relo to IowaSouth Bend, IN80000–110000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Gpac is working with a well-respected multi-location equipment company that is looking for a highly motivated individual to fill the role of Service Manager .
Senior Project Manager - Michigan Edgewater Automation LlcSenior Project Manager - MichiganSaint Joseph, MIThroughout the life of an engineered project, the project manager is required to manage the budget and schedule while providing internal & external customer support, leadership of project related communications & full ownership of any design or build related activities performed by skilled designers & multi-disciplined cross functional assembly teams with support from the management team. A project manager has the skills and training to be able to manage the entire project scope & any scope changes that may occur throughout the project life cycle This includes communicating, preparing and submitting any scope changes to the customer for their review prior to moving forward with any changes in design or build scope of the project.
NeweRA Product Manager University of Notre DameeRA Product ManagerNotre Dame, INMost immediately, the successful candidate in collaboration with the Associate Vice President of Research and the Director of Research Effectiveness and Analytics will play a defining leadership role in steering the University through a major eRA implementation, shaping the future of Notre Dame's research infrastructure from the ground up. The eRA Product Manager partners closely with Notre Dame Research Administration and Compliance, Campus IT, and external software vendors to ensure research administration and compliance platforms align with institutional priorities, federal compliance requirements, and the evolving needs of faculty and research staff.
NewOperations Manager GpacOperations ManagerSouth Bend, IN110000–120000gpac is partnering with an industry-leading food manufacturer to find an experienced Operations Manager who can lead plant operations, develop high-performing teams, and drive operational excellence. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Project Manager HR Collaboration Group LLCProject ManagerSouth Bend, IN$80,000–$100,000 / yearFull timeCreates and maintains project databases and documentation using computer applications and project documentation tools, including project/program manuals, specifications, meeting minutes, progress reports, transmittals, resource assignment database/matrix, process flow diagrams, and project close-out documents, as required, for effective execution of the project. Functional Skills: Strong project, process, planning, analyzing, organizational, prioritization, and time management skills; ability to multi-task and demonstratea high level of attention to detail, accuracy, and thoroughness on the job with excellent follow-through to ensure successful projects every time.
Senior Finance Manager, Category Business Units Whirlpool CorpSenior Finance Manager, Category Business UnitsBenton Harbor, MIStrategic leader of the Category, you will lead the North America product investment strategy and full P&L ownership, transforming complex data, from price/volume/mix to macro headwinds, into the definitive performance narrative that drives senior leadership decisions. This includes setting the finance strategy for investments and capital allocation, supporting business case analysis for our long-term Category strategies with full P&L ownership both operational and strategic, and providing full P&L support for category leadership.
Salesforce Implementation Project Manager Computer Aid IncSalesforce Implementation Project ManagerElkhart, IN$70–$80 / hourThe CRM Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives.
Night Production Manager H.B. Fuller CoNight Production ManagerSouth Bend, IN$135,000–$155,000 / yearFounded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNThree Rivers, MichiganFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
Plant Manager Swing Shift LippertPlant Manager Swing ShiftGoshen, IndianaFull timeThe Plant Manager (PM) is responsible for managing and leading manufacturing department group leaders, team leaders, and team members for assigned areas / shifts to ensure safety, quality, positive work environment, customer requirements, and manufacturing needs are met. Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle and building products industries.
Unassigned Store Manager Tractor Supply CoUnassigned Store ManagerBenton Harbor, MIAs a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Assistant Manager Tractor Supply CoAssistant ManagerStevensville, MISupport Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
Personal Lines Account Manager GpacPersonal Lines Account ManagerBenton Harbor, MI50000–75000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Shift Lead/ Project Manager StratAcuity Staffing Partners IncShift Lead/ Project ManagerIN$30–$35 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Manager, Project Management Whirlpool CorpManager, Project ManagementMIManages global cross-functional teams to deliver new product development projects in regional and/or global scale, taking projects from original concept, till final implementation and project release; through weekly core team meetings, 1:1 interactions, and other forums & communications. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.
ECAM Account Manager KASTLE SYSTEMS LLCECAM Account ManagerINKastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here: https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/ . This role supports i2G Systems's growth within an existing strategic customer by identifying qualified security-related opportunities, building customer relationships, coordinating quote activity, maintaining accurate records; including Salesforce and any other system as required, and ensuring timely follow-up on open opportunities, active quotes, and awarded work.
Manager, Enterprise Analytics & Insights Beacon Health SystemManager, Enterprise Analytics & InsightsGranger, INThe Manager runs the certified enterprise dashboard and scorecard portfolio, supervises the central analyst team, and operates as the on-site institutional face of the function for the Chief Operating Officer, hospital presidents, Indiana market leadership, and the operating cadence with finance, quality, and clinical operations leaders. The Manager partners closely with the Senior Data and Applications Architect on technical delivery, with the Data Governance Lead on governance discipline, with the Clinical Analytics Translator on operator-facing partnerships, and with the Analytics Project Management Lead on engagement coordination through the Beacon PMO.
Project Manager | ND Pop University of Notre DameProject Manager | ND PopNotre Dame, INWorking closely with the Academic Director, faculty affiliates, students, and university partners, this role combines project management, relationship management, communications, and event leadership to ensure the center operates efficiently and continues to expand its research and policy impact. The Project Manager contributes to a collaborative research environment addressing issues such as poverty, inequality, mortality, fertility, family change, aging, and economic disparities while helping build the organizational infrastructure necessary to sustain a growing university-wide initiative.
Manager, General Finance Whirlpool CorpManager, General FinanceBenton Harbor, MIDepending on your background and the most pressing business needs, you may be placed into critical leadership roles across various areas including Commercial Finance, Cost & Operations, Corporate Accounting, Financial Planning & Analysis (FP&A), or Global Strategic Sourcing. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.
Aerospace Laboratory Manager University of Notre DameAerospace Laboratory ManagerNotre Dame, INThe Aerospace Laboratory Manager oversees the operational, infrastructural, and safety-related aspects of the University of Notre Dame's aerospace research and teaching laboratories within the Department of Aerospace and Mechanical Engineering. The manager is responsible for laboratory setup, safety, teardown, and maintenance, and serves as the primary point of contact for building-related matters across the Hessert, White Field, and Engineering North buildings.
NewElectrical Project Manager GpacElectrical Project ManagerElkhart, IN95000–130000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Manager, Teaching, Learning and Distance Education LAKE MICHIGAN COLLEGEManager, Teaching, Learning and Distance EducationBenton Harbor, MI$79,768–$95,798 / yearDevelops, coordinates, and evaluates comprehensive faculty, staff, and student development opportunities related to instructional technology, Canvas navigation and usage, accessibility compliance, online pedagogy, course design, assessment practices, digital learning strategies, student engagement, online learning readiness, and emerging educational technologies through in person, virtual, and asynchronous delivery methods, including emerging educational technologies, artificial intelligence applications, ethical instructional technology practices, and evolving digital learning innovations. Provides, supervision, direction, and operational oversight for the Teaching, Learning, and Distance Education department, including direct supervision of the Learning Designer and LMS Administrator, while ensuring effective coordination of instructional support services, digital learning operations, faculty support, student Canvas orientation and onboarding initiatives, and departmental priorities.
NewNationwide Traveling Mechanical Project Manager GpacNationwide Traveling Mechanical Project ManagerSouth Bend, IN100000–110000This role is ideal for a motivated professional with 3+ years of mechanical project management experience , strong leadership skills, and a commitment to delivering high-quality projects. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
CRM Implementation Manager DexterCRM Implementation ManagerElkhart, INThe CRM Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives.
Software Development Manager Harmony Healthcare ITSoftware Development ManagerSouth Bend, IndianaManage one or more teams of Software and Quality Craftsman; evaluate employee performance, set expectations and goals for department, as well as individual staff members, recruit, mentor, train, and discipline staff to ensure success. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant.
Salesforce Implementation Project Manager Apollo Technology Solutions LLCSalesforce Implementation Project ManagerElkhart, INThe Salesforce Implementation Manager will work closely with Commercial Technology leadership, IT, implementation partners, Marketing, Sales, Operations, and other business stakeholders to help ensure successful CRM rollout and adoption. The ideal candidate combines strong project management, communication, and organizational skills with experience supporting CRM implementations, business process improvements, and user enablement initiatives.
NewMgr Group Practice (BMG) Beacon Health SystemMgr Group Practice (BMG)INPlans, directs, and manages the business operation and activities of the facility in accordance with BMG/TRMG goals and objectives by: Establishing and implementing goals, objectives, policies, procedures and systems to achieve efficient clinic operation and maximum service to ensure quality patient care to patients of the facility; analyzing and recommending changes in systems, procedures, and policies to improve workflow and efficiencies. Keeps abreast of current knowledge of the clinical process, current developments, procedures and techniques in clinical and patient care, and an awareness of governmental, economic and legal factors by: Attending and participating in related seminars and other professional development activities.
Program Manager University of Notre DameProgram ManagerNotre Dame, INThis role partners with Centers, Institutes, and Programs as well as College leadership to deliver meaningful student, partner, and benefactor experiences across Mendoza's undergraduate and graduate business degree programs. Each program manager is a primary point of contact for a Program, Center, or Institute and may also assist the broader Program Management team on college level initiatives and/or other Programs, Center''s, and Institutes as necessary.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNMIFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
IT Manager Compass Group North AmericaIT ManagerNotre Dame, INTwice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. As the IT Manager, you will oversee venue technology systems, support operational technology initiatives, maintain infrastructure reliability, and ensure technology solutions align with business objectives.
RN Hospice Case Manager PRN Corewell HealthRN Hospice Case Manager PRNSt Joseph, MIAn outcome based plan of care is created and continually adjusted through utilization of the nursing process, relationship centered care principles, and holistic philosophy, assuring that the changing needs of the patient/family are met while facilitating a pain-free, peaceful, sacred death. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Manager, Supply Chain Planning, KitchenAid Small Appliances Whirlpool CorpManager, Supply Chain Planning, KitchenAid Small AppliancesBenton Harbor, MILead and execute weekly supply planning cycles for OEM finished goods and manufacturing production planning, validating system-generated plans against demand, supply, inventory, capacity, and inbound signals to ensure supply continuity and timely order placement. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.
NewShift Manager Donatos PizzaShift ManagerSouth Bend, IN$12–$14 / hourThe Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service.
Commissioning Project Manager - Mission Critical (Traveling) Ryan Companies US IncCommissioning Project Manager - Mission Critical (Traveling)South Bend, IN$100,000–$135,000 / yearThe role focuses on the detailed planning and execution of Level 2 and Level 3 commissioning, meticulous tracking of Owner Furnished Contractor Installed (OFCI) equipment, and providing critical support to the client and their third-party commissioning agent during Level 4 and Level 5 testing phases. Complete all requested commissioning documentation, including test reports, Cx checklists, deficiency logs, as-built or record documents, warranties, and other procedures that support a successful project closeout and handover.
Regional Sales Manager HR Collaboration Group LLCRegional Sales ManagerElkhart, IN$80,000–$110,000 / yearFull timeFunctional Skills : Proven ability to research, plan, organize and prioritize activities to make an impact in Sales; strong analytical and higher-order reasoning abilities; proficient computer and math skills; ability to use creative talents and skills to successfully resolve problems; high ability to listen, problem-solve, and provide solutions over the phone and/or in person; develops solutions that work; works committedly with others to solve problems and resolve situations. Leadership/ Behaviors: Strong focus on customers and quality; able to work independently and within teams; ability to think, listen, reflect and create solutions; calm personality, collaborative and supportive of teams and customers.
Access & Reimbursement Manager Immunology - Indianapolis, IN Novartis AGAccess & Reimbursement Manager Immunology - Indianapolis, INSouth Bend, INRemoteAssociate must reside within territory, or within a reasonable daily commuting distance of 60 miles from territory ARM will serve as the key contact and lead for access and reimbursement support-related matters and is responsible for being the local market access expert on payer policy coverage, multi-channel acquisition pathways, billing and coding, claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.
Pharmacy Manager - Sign-On Bonus Available Walgreen CoPharmacy Manager - Sign-On Bonus AvailableGoshen, IN$5,863.20–$6,438.20 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Relationship Manager Light & WonderRelationship ManagerSouth Bend, IndianaFrom innovative electronic games to mission-driven partnerships, our work powers charitable gaming across the country, helping nonprofits fund the causes that matter most. With a strong focus on building relationships, game and product innovation, service, and support, we’re transforming how our charitable partners raise money for the causes that matter most.
Manager Digital Strategy Interra BrandManager Digital StrategyGoshen, IndianaFunctional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. - Process Management – Determines the processes necessary to get things done; organizes people and activities effectively; separates and combines tasks into efficient workflows; creates appropriate measurement systems; leverages synergy and integration to improve efficiency; simplifies complex processes; gets more out of fewer resources.