Customer Account Manager, Grocery IncpgCustomer Account Manager, GroceryDetroit, MichiganWork as leader of cross-functional teams to ensure dedication to customer support in order to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product service levels in line with customer expectations. Leverage syndicated data sources (Nielsen/IRI) in tandem with both Corporate and Broker Category Management resources to provide insight during customer specific category review processes to include category strategy development, full category reviews, assortment, pricing, promotion and shelving tactics.
Area Customer Service Associate Empire Today LLCArea Customer Service AssociateDetroit, MI$20–$23 / hourAssist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
Product Manager - Customer Sentiment Ford Motor CoProduct Manager - Customer SentimentDearborn, MI$6–$8 / hourThe ideal candidate will possess a deep understanding of mobile digital ecosystems, a passion for user experience, and the ability to navigate complex cross-functional landscapes to turn customer pain points into implemented solutions. Proactive Issue Management: Systematically identify and prioritize critical issues arising from feedback, driving urgent problem-solving efforts with engineering to minimize user disruption.
NewCustomer Retention Manager GFL Environmental, IncCustomer Retention ManagerSouthfield, MichiganDemonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. The primary responsibility of a customer retention manager is developing strategies to keep existing customers loyal, reducing customer churn, and maximizing long-term revenue.
Department Manager--Customer Experience Manager The Michaels Companies IncDepartment Manager--Customer Experience ManagerRochester Hills, MIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Supervisor PetSuitesCustomer Service SupervisorNovi, MI$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Experience Manager Five Below IncCustomer Experience ManagerMIAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Software Engineering Manager - Customer Care and Aftersales General Motors CoSoftware Engineering Manager - Customer Care and AftersalesWarren, MI$160,000–$290,000 / yearThis leader will manage an established engineering team and a critical portfolio supporting dealer parts order entry, retail inventory management, and order visibility, while remaining technically hands-on through design reviews, pull requests, debugging, and selective development work aligned to GM's SaaS First, Cloud First, AI First direction. Lead a team of software engineers responsible for CCA Order Entry and Retail Inventory applications, including Retail Inventory Management (RIM), Parts Workbench Plus (PWB+/POEM), and related order visibility capabilities.
NewArea Customer Service Associate Empire TodayArea Customer Service AssociateDetroit, MIAssist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm AgentCustomer Care Manager - State Farm Agent Team Membersouthfield, MIFull timeSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Project Manager - Patient Monitoring - Based near Detroit, MI PhilipsCustomer Project Manager - Patient Monitoring - Based near Detroit, MIDetroit, MI$88,000–$140,000 / yearServe the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
NewManager, Customer Data, Analytics & Tools Ford Motor CoManager, Customer Data, Analytics & ToolsDearborn, MI$132,800–$250,800 / yearYou will be a key partner, ensuring our enterprise-wide customer framework is not only technically sound but also clearly understood and utilized across Corporate Strategy, Product Development, General Management, and Marketing. Collaborate Globally: Support teams in domestic and international markets (China, Europe, IMG), ensuring their exploratory needs are met by our analytical frameworks.
Strategic/Enterprise Customer Success Manager Shopmonkey IncStrategic/Enterprise Customer Success ManagerMIRemote$125,000–$135,000 / yearShopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
Senior Programmatic Account Manager, Large Customer Sales Google LLCSenior Programmatic Account Manager, Large Customer SalesDetroit, MIAs a Senior Programmatic Account Manager, you will be responsible for maintaining relationships with programmatic agency client base and identifying new opportunities for clients to increase advertiser efficiency, optimize DV3 performance, and grow Display and Video 360 (DV360) business, as well as owning book of business, and aligning internal parties and external parties to help drive growth. As a member of our LCS team, you"ll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
Customer Accounts Manager Aaron's IncCustomer Accounts ManagerWestland, MI$15.50–$16.25 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Project Manager Aumovio SECustomer Project ManagerAuburn Hills, MIThis includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements.
Customer Success Manager Imagine Learning IncCustomer Success ManagerMIRemote$64,678–$75,000 / yearWe're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Experience, education, and qualifications essential for success in this role, include: Bachelor's degree in a related field and at least 4 years of experience managing customer relationships at an education technology company; or an equivalent combination of education and experience.
Route Service Manager - UniFirst UniFirst CorpRoute Service Manager - UniFirstPontiac, MIThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Customer Experience Manager, Sr Huntington Bancshares IncCustomer Experience Manager, SrDetroit, MIWhat Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.
Customer Experience Program Manager Stellantis NVCustomer Experience Program ManagerAuburn Hills, MIThe Program Manager will leverage internal and external data sources, customer feedback, and dealer performance metrics to identify systemic issues impacting the customer experience, prioritize dealer intervention, and drive sustainable improvement through structured consulting engagements and action plans. Demonstrated ability to analyze complex data sets and translate findings into actionable business strategies within data platforms such as (Snowflake, SAS Enterprise Guide, Palantir, Qualtrics XM, PowerBI, Qlik, JD Power Live, Microsoft Copilot).
Manager, Voice of the Customer and Performance Analytics Stellantis NVManager, Voice of the Customer and Performance AnalyticsAuburn Hills, MIBuild and maintain global KPI frameworks and dashboards for key metrics, such as NPS, FCR, AHT, backlog, service levels, quality, and digital adoption. This role designs and manages how we listen to customers, how we measure performance, and how we turn data into decisions that improve products, processes, and service.
Account Manager - OEM Automotive Customer AutokinitonAccount Manager - OEM Automotive CustomerNew Boston, MIFull timeLearning and Development: We empower all our Associates – from entry-level to senior-level – with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON. · Cultivates customer accounts to create additional business opportunities, increase sales revenue, improve margins, and identify new product requirements.
NewCustomer Accounts Manager The Aaron's CompanyCustomer Accounts ManagerWestland, MI$15.50–$16.25 / hourLike all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerEastpointe, MI$15.50–$16.25 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Sr. Customer Success Manager F5 IncSr. Customer Success ManagerDetroit, MI$114,400–$171,600 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Customer Service Support Chase Plastics ServicesCustomer Service SupportClarkston, MichiganThis would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you.
NewCustomer Service Supervisor GFL Environmental, IncCustomer Service SupervisorSouthfield, MichiganAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
Customer Success Manager, Forma Autodesk IncCustomer Success Manager, FormaMI$75,600–$135,520 / yearWe're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth customers with significant expansion potential. Scaled Engagement with Strategic Focus: Manage a portfolio of mid-market/emerging customers using a hybrid of tech-touch and targeted high-value interactions.
Store Customer Service Supervisor / Keyholder Retail Services & Systems IncStore Customer Service Supervisor / KeyholderRoseville, MI$19.08–$26.71 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Store Customer Service Supervisor / Keyholder Total WineStore Customer Service Supervisor / KeyholderRoseville, MI$19.08–$26.71 / hourYou will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
Business Relationship Manager Advanced Vehicle Safety Customer Tata Consultancy Services LtdBusiness Relationship Manager Advanced Vehicle Safety CustomerTroy, MI$200,000–$250,000 / yearThe ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to identify / build solutions for business opportunities and enhance value for clients. Key Responsibilities: Lead, Grow and Manage - Engineering, Manufacturing and IOT Solutions and Services across this Advanced Vehicle Safety and Intelligence Customer including but not limited to Manufacturing transformation, Edge to Cloud IoT platforms/ applications and entire product life cycle management services.
Business Relationship Manager for Large Automotive Customer Tata Consultancy Services LtdBusiness Relationship Manager for Large Automotive CustomerDetroit, MI$130,000–$162,000 / yearThe ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to create business opportunities and enhance value for clients. Drive account mining, Identify opportunities towards pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IOT and Digital engineering services to prospective and existing clients.
Capital Sales - Customer Relationship Manager - Capital ACV Auctions IncCapital Sales - Customer Relationship Manager - CapitalDetroit, MIGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
Customer Partner Manager R1 RCM IncCustomer Partner ManagerMI$65,000–$116,747.20 / yearFocus on development, performance, and growth of the Revenue Cycle Team ·Other duties and responsibilities as assigned Education Level Bachelor''s - Equivalent experience will be considered in lieu of a degree Experience Level Minimum of 5 years of experience, including at least 3 years in a management role Licenses and Certifications Not Specified Skills Not Specified Physical Demands •Sitting •Standing •Extended Computer Usage •Walking Work Environment •Well-lit •Remote •Noise Level -Quite •Climate ControlledFor this US-based position, the base pay range is $65,000.00 - $116,747.20 per year. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Business Relationship Manager for Large Automotive Customer ClifyX, INCBusiness Relationship Manager for Large Automotive CustomerDetroit, MIThe ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to create business opportunities and enhance value for clients. Drive account mining, Identify opportunities towards pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IOT and Digital engineering services to prospective and existing clients.
Guest Service Manager Aqua Tots Swim School - Aqua Tots Farmington Hills, LLCGuest Service ManagerFarmington Hills, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Farmington Hills is looking for a Guest Service Manager.
Customer Care Manager - State Farm Agent Team Member Michael Lantzy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberRoyal Oak, MIFull timeIn this role, you’ll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Assistant Service Manager Erik's Bike Shop IncAssistant Service ManagerRochester Hills, MIFull timeThe Assistant Service Manager supports all aspects of the service department at ERIK'S, working closely with the Service Manager to ensure operational excellence, deliver exceptional customer experiences, and maintain a high-performing service team. To successfully host the party, every retail team member must remain flexible to meet both customer and store needs.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Guest Service Manager Aqua Tots Swim School - AT Berkley, LLCGuest Service ManagerBerkley, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Berkleyis looking for a Guest Service Manager.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersMarysville, MITo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
NewHVAC Service & Sales Manager One Hour Heating & Air Conditioning LivoniaHVAC Service & Sales ManagerLivonia, MIFull timeMonitor key performance indicators (KPIs) including revenue, average ticket, close rate, maintenance agreement sales, callback rate, and technician efficiency. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationDetroit, MI$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
RETAIL FOOD SERVICE MANAGER, TRAVELING Compass Group North AmericaRETAIL FOOD SERVICE MANAGER, TRAVELINGDetroit, MI$70,000–$78,000 / yearWhile performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. Working across creative, operational, and technical disciplines, we combine storytelling, data, and technology to deliver immersive, high-performing experiences that support healing environments and drive excellence in hospitals nationwide-every minute of every day.
Assistant Store Manager - St. Louis, MO Moran Foods LLCAssistant Store Manager - St. Louis, MOMOProvides leadership that results in excellent daily store conditions, including but not limited to required daily produce, meat center, store department operations, and daily execution of Food Safety and other safety policies. Responsible for the implementation of and compliance with all policies and procedures, including accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety documentation, policy violations, and administrative paperwork.
Assistant Chief Engineer Holiday Inn ExpressAssistant Chief EngineerSt. Louis, MOFull timeThis position covers multiple properties located withing the same complex and responsibilities include performing preventative and repair maintenance on equipment, buildings and grounds. Performs troubleshooting and repairs not limited to TVs, telephones, wireless and wired internet devices.
Assistant Coach, SLS Men''''s Rugby (10 Month) Lindenwood UniversityAssistant Coach, SLS Men''''s Rugby (10 Month)St. Charles, MOThe assistant coach helps the head coach with all activities of the designated program, including but not limited to recruitment and retention of student-athletes; monitoring of student-athletes' academic progress; striving for competitive success; management of budget; and ensuring the program's compliance with University and governing body guidelines. Assists the head coach with managing all aspects of the student life sports athletic program, including monitoring academic success, retention, and graduation progress; implements action plans with the appropriate academic staff when necessary.
Dr. Assistant/ Technician- Training Provided! Clarkson Eyecare IncDr. Assistant/ Technician- Training Provided!Chesterfield, MOThis team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT.
Assistant Store Manager The Salvation Army USAAssistant Store ManagerArnold, MOIn this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled.
Assistant Director at Watson Road KinderCare KinderCare Learning Companies IncAssistant Director at Watson Road KinderCareSt. Louis, MOAt KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. With KinderCare's world-class curriculum, center accreditation process, and passionate teaching staff, together, our Assistant Directors and Center Directors are changing the world one achievement at a time.