At least 2-4 years of ServiceNow solution Implementation (configuration and customization) experience Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing. 10 - 14 years of experience in ServiceNow technology Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.