The ideal candidate will: communicate effectively and efficiently; successfully plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines; demonstrate compassion, respect, courtesy and tact when interacting with others; display confidence and innovation despite adversity; establish and maintain effective and collaborative working relationships with stakeholders; understand concepts related to client confidentiality; have the ability to comprehend, interpret and apply policies, procedures, laws and regulations; prepare clear and concise documentation, reports and correspondence that reflect relevant facts; assume initiative with minimal supervision. This position assesses and analyzes current life circumstances and financial capabilities to provide assistance and services to low income individuals and their families by interviewing, counseling, and identifying available resources; obtaining records, verifying collateral information and determining eligibility for multiple social service programs; responding to public inquiries regarding social services and benefits; and interpreting rules, regulations, and policies to ensure appropriate benefits and services are provided in an effective and expedient manner to assist in the individual's basic self-sufficiency.