Oakwood Village, OH24 days ago
Answers, investigates, follow-up, and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.) , while assuming a high level of ownership for customer satisfaction. Manage and post sales payments and refunds through the portal, ensuring accurate and timely entry of transactions, reconciling discrepancies, and maintaining detailed records to support financial accuracy and reporting.