What You'll Do Welcome patients and visitors with empathy, efficiency, professionalism, and a calm presence Accurately collect and verify patient demographics, insurance information, and medical documentation Register patients and maintain up-to-date records within the hospital's electronic health record (EHR) system Partner closely with nurses, providers, and ED staff to support efficient patient flow and timely admissions Answer patient and visitor questions and provide guidance on hospital procedures, policies, and next steps Help create a positive, supportive experience for patients and families during high-stress situations Schedule Full-Time Day and Night Shifts available What We're Looking For High school diploma or GED required Previous experience in a hospital, clinic, medical office, or healthcare setting preferred Strong computer and data entry skills with exceptional accuracy and attention to detail Excellent communication and customer service abilities Ability to stay composed, organized, and effective in a busy Emergency Department environment Team-oriented mindset with a passion for helping others Why Candidates Love This Opportunity Meaningful work that directly impacts patient care and experience Supportive hospital team and collaborative environment Opportunity to grow within the healthcare field Fast-paced role where no two days are the same Be part of a mission-driven organization serving the local community If you're ready to bring compassion, professionalism, and energy to a rewarding healthcare career, we'd love to connect with you. In this highly visible role, you'll serve as the welcoming face of the Emergency Department—guiding patients through the registration process while supporting seamless communication between patients, families, and clinical teams and ensure a smooth patient experience.