Arias AgenciesVirtual Customer Service Representative Arias AgenciesVirtual Customer Service RepresentativeManhattan, NY$50,000–$75,000 / yearFull timeYou will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.
The Metropolitan CompaniesCustomer Services Representative The Metropolitan CompaniesCustomer Services RepresentativeLevittown, NY$40,000–$55,000 / yearFull timeLooking for individuals with excellent communication skills and computer skills. Leading IME Company is looking for 2 CSR for their busy Levittown Location.
New York LifeLife Insurance Agent (Sales) **Licensing and Training Provided** New York LifeLife Insurance Agent (Sales) **Licensing and Training Provided**Melville, NY$80,000–$130,000 / yearFull timeBecoming a New York Life agent is an ideal opportunity for individuals who want to build a financial services business with significant income potential, help others achieve financial security, and maintain flexible schedule. We offer tremendous guidance, encouragement, and training for those who want to take this path.
JobotGenerative AI Training & Support Specialist JobotGenerative AI Training & Support SpecialistNew York, NY$80–$90 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.
United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - Member Experience United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - Member ExperienceNew York, NY$62,290 / yearRegardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Ensure excellent member service and satisfaction by managing assigned email and case management queues and independently resolving card-related issues through effective written and verbal communication .
United Nations Federal Credit UnionBilingual French Contact Center Agent I United Nations Federal Credit UnionBilingual French Contact Center Agent INew York, NY$51,000 / yearFull timeProvide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - Operations United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - OperationsNew York, NY$62,290 / yearFull timeUphold UNFCU’s mission, core values, and guiding principles by consistently demonstrating service excellence and delivering an exceptional experience to members and colleagues, regardless of role or seniority. Review chargeback and arbitration documentation for card fraud cases, determine appropriate action, and collaborate with the Accounting Department to reconcile fraud and dispute accounts.
JobotRN Hospice Business Development Care Planner - Bronx NY JobotRN Hospice Business Development Care Planner - Bronx NYThe Bronx, NY$115,000–$131,500 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a key member of the business development and marketing team, the Hospice Care Planner develops and maintains positive relationships with physicians, social workers, case managers and discharge planners within the medical center.
JobotVice President, Transaction Advisory Services JobotVice President, Transaction Advisory ServicesNew York, NY$160,000–$215,000 / yearEstablished over 50 years ago with billions in assets, we have expertise in a wide array of strategic advisory services our Transaction Advisory Services practice assists private equity and corporate clients with financial, IT and tax due diligence, business analytics and technical accounting matters associated with corporate mergers, divestitures and acquisitions (M&A). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotEntertainment Law - Partner (Hospitality firm, REMOTE possible) JobotEntertainment Law - Partner (Hospitality firm, REMOTE possible)New York, NYRemote$200,000–$400,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Seeking a dynamic and experienced Entertainment Partner with a book of business who wants to bring their practice to a top NYC Hospitality law firm and help expand this area, while gaining access to a top client-base.
JobotCommercial Lines Account Manager JobotCommercial Lines Account ManagerHarrison, NY$80,000–$125,000 / yearObtaining non-marketed renewal quotes from existing carriers, completing renewal processes, and handling non-renewal and cancellations for cause; preparing complete marketing submissions on existing clients as needed. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotLitigation Associate Construction/Labor Law JobotLitigation Associate Construction/Labor LawNew York, NY$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSIONThe Bronx, NY$108,000–$117,800 / yearHospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours .
JobotNewBusiness Development Representative (BDR) JobotBusiness Development Representative (BDR)New York, NY$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking a highly motivated, passionate, and experienced Business Development Representative (BDR) to join our dynamic team in the Pharmaceutical/Biotech industry.
JobotInvestment Management Associate Attorney (3 - 6 Yrs Exp) JobotInvestment Management Associate Attorney (3 - 6 Yrs Exp)New York, NY$225,000–$385,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role offers exposure to a diverse client base, including asset managers and investment firms, with involvement in a range of transactional and advisory matters.
JobotNewPartner - Franchise Law (Hospitality firm, REMOTE possible) JobotPartner - Franchise Law (Hospitality firm, REMOTE possible)New York, NYRemote$200,000–$400,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Seeking a dynamic and experienced Partner who wants to bring their practice to a top NYC Hospitality law firm and help them expand this area, while getting the support and additional top hospitality clients in return.
JobotSenior Architect & Full Stack Developer – Front Office Technology JobotSenior Architect & Full Stack Developer – Front Office TechnologyNew York, NY$200,000–$220,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will work closely with traders and business users to design, build, and maintain robust, high-performance technology platforms that drive valuation, trading workflows, performance tracking, and asset surveillance.
Beacon Hill Staffing Group, LLCReceptionist Beacon Hill Staffing Group, LLCReceptionistNew York, New York$36–$38 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
NAPCO Security TechnologiesNewRemote Services Administrator NAPCO Security TechnologiesRemote Services AdministratorAmityville, NYRemote$20–$20 / hourFull timeThe Company: NAPCO Security Technologies, Inc., headquartered in Amityville, Long Island NY, is a world-wide leader in the manufacturing of electronic security systems for over 45 years has an opening for a Remote Services Administrator who will be responsible for providing high quality customer service and technical assistance to security professionals. Provide basic technical support for services related to security and automation devices, including alarm communication radios, remote control automation modules and video cameras and devices.
Union Beer DistributorsNewOff Premise Beverage Sales Representative Union Beer DistributorsOff Premise Beverage Sales RepresentativeLower East Side, NY$55,000–$60,700 / yearHired candidates will be responsible for forming relationships with our existing Off-Premise accounts, developing relationships with new Off-Premise accounts, and leveraging those relationships to increase sales and distribution of our products throughout the assigned geography. As a representative, you will have the exciting opportunity to sell, promote, and contribute to the growth of our expansive portfolio in the fast-paced, highly competitive, and demanding market of New York City.
Conduent State & Local Solutions, IncNewCustomer Service Representative Conduent State & Local Solutions, IncCustomer Service RepresentativePassaic, NJ$16.50–$17.50Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Conduent State & Local Solutions, IncNewBilingual Customer Service Representative Conduent State & Local Solutions, IncBilingual Customer Service RepresentativeNewark, NJ$16.50–$17.50 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Riverhead Building Supply Corp.NewOutside Sales- Roofing and Siding Specialist Riverhead Building Supply Corp.Outside Sales- Roofing and Siding SpecialistOceanside, NY$60,000–$90,000 / yearWe are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts. Riverhead Building Supply is seeking an experienced sales professional to grow sales and assist customers in roofing and siding purchases.
Kforce Inc.NewDirector FP&A - Hospitality Kforce Inc.Director FP&A - HospitalityNew York, NY$160,000–$190,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
IntuitNewTax Expert - Retail IntuitTax Expert - RetailYonkers, NY$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
IntuitNewSenior Tax Expert – Retail IntuitSenior Tax Expert – RetailYonkers, NY$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
IntuitNewSeasonal Retail Tax Associate IntuitSeasonal Retail Tax AssociateNew York, NY$22–$28.50 / hourEntrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
IntuitNewRetail Tax Expert IntuitRetail Tax ExpertNew York, NY$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
IntuitNewSeasonal Tax Expert – Retail IntuitSeasonal Tax Expert – RetailYonkers, NY$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
IntuitNewSeasonal Tax Expert - In-Store IntuitSeasonal Tax Expert - In-StoreYonkers, NY$28–$36 / hourPassionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” .
IntuitNewTax Support Associate – Retail IntuitTax Support Associate – RetailYonkers, NY$22–$28.50 / hourEntrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
IntuitNewSeasonal Tax Associate - In-Store IntuitSeasonal Tax Associate - In-StoreYonkers, NY$22–$28.50 / hourEntrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
TTECNewLicensed Property & Casualty Insurance Agent - Remote USA TTECLicensed Property & Casualty Insurance Agent - Remote USAEast Northport, NYRemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
TTECBilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJThe Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECDigital Support Representative - supporting Volvo Cars TTECDigital Support Representative - supporting Volvo CarsMahwah, NJAs a Digital Support Agent, you will provide real-time assistance through Volvo’s chat, social media, and Email channels, supporting customers with vehicle questions, service needs, policy clarification, and general inquiries. As a Volvo Digital Support Representative in Mahwah, NJ, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
TTECBilingual Spanish Customer Support Representative (Volvo Car USA) TTECBilingual Spanish Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions.
TTECTier I Volvo Frontline Support Representative TTECTier I Volvo Frontline Support RepresentativeMahwah, NJThe Volvo Tier 1 Frontline Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. As a Tier 1 Volvo Frontline Support Representative in Mahwah, NJ, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
TTECCall Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Team Leader provides leadership through coaching, performance analysis, customer escalation management, process improvement initiatives, and business reporting while ensuring world-class customer experience for Volvo owners requiring roadside assistance services. This role drives operational excellence through coaching, performance management, customer experience oversight, and workforce optimization while ensuring achievement of client, company, and program objectives.
Mitchell MartinNewField Support Level 1 Mitchell MartinField Support Level 1New York, NY$20–$26 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. PC | Printer | Network Operations | LAN/WAN Security | Microsoft Office Products.
Mitchell MartinNeweCommerce Advertising Specialist Mitchell MartineCommerce Advertising SpecialistNew York City, NY$75,000–$75,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • This full-time position involves working with enterprise clients to optimize their advertising strategies on major eCommerce platforms.
Mitchell MartinNewAccount Executive - Advertising & Pricing Technology Mitchell MartinAccount Executive - Advertising & Pricing TechnologyNew York City, NY$75,000–$75,000 / yearJoin our dynamic sales team to drive the expansion of advertising and pricing solutions across the U.S. • This full-time hybrid position based in New York, NY, focuses on identifying and closing high-value opportunities with mid-market and enterprise brands. By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods.
FedExPackage Handler - Part Time (Warehouse like) FedExPackage Handler - Part Time (Warehouse like)Maspeth, NY$19–$20 / hourActual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).
FedExNewHandler Warehouse - Part Time (Warehouse like) FedExHandler Warehouse - Part Time (Warehouse like)Elmsford, NY$19.78–$26.75 / hourActual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Additional Posting Information: Shifts available: Mon to Fri 17:30-20:30, Pay rate: 19.78/per hour must complete and pass a drug screen and a criminal background check, must have a valid driver’s license..
FedExPackage Handler (Warehouse like) FedExPackage Handler (Warehouse like)Mahwah, NJ$19.75–$21.25 / hourActual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).
Micro TechMaterial Handler Micro TechMaterial HandlerSeymour, CTOperate standup fork truck and electric pallet jacks. Cycle counting all materials in warehouse and stockroom.
Talent ShiftBroker Dealer Accounting Talent ShiftBroker Dealer AccountingNew York City, New York$40–$45 / hourOur community is cultivated by a team of dedicated professionals working to help clients navigate hybrid workforce strategies and connect contract workers with projects they love. Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets.
FedExNewCourier/DOT-1 FedExCourier/DOT-1Mahwah, NJ$24.21–$35.96 / hourAbility to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
FedExNewCourier/DOT-2 FedExCourier/DOT-2Melville, NY$25.65–$38.93 / hourAbility to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
FedExNewCourier/Swing Drvr/DOT-1 FedExCourier/Swing Drvr/DOT-1Blauvelt, NY$25.65–$38.93 / hourOperates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned routes within the station's service area; Provides related customer service functions. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.
FedExCourier/Swing Drvr/DOT-2 FedExCourier/Swing Drvr/DOT-2Garden City, NY$25.65–$38.93 / hourOperates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned routes within the station's service area; Provides related customer service functions. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.