Norland Park, IN1 day ago
What You’ll Do: Greet every guest with a friendly, professional approach and create a positive first impression Listen to customer concerns and recommend appropriate maintenance services Explain services, pricing, and timelines clearly and confidently Build trust by educating customers on preventative maintenance and service needs Identify opportunities to upsell services and contribute to store sales goals Accurately create service orders and process transactions Communicate effectively with technicians to ensure smooth service execution Resolve customer concerns quickly and professionally to drive satisfaction and retention Maintain knowledge of services, promotions, and pricing What We’re Looking For: Previous customer service, retail, or sales experience preferred Strong communication and interpersonal skills Comfortable recommending services and driving sales conversations Ability to multitask in a fast-paced environment Basic computer and point-of-sale system skills Team-oriented mindset with a positive attitude Ability to work flexible schedules, including weekends as needed Work Environment & Physical Requirements: Ability to stand for extended periods of time Work in a service shop environment with moderate noise, fumes, and varying temperatures Ability to occasionally drive customer vehicles Lift up to 25 pounds as needed Why Join our Company? This is a fast-paced, customer-facing role where you’ll build trust with guests, educate them on vehicle maintenance, and help ensure every visit is efficient, transparent, and professional.