Required Qualifications, Capabilities, and Skills: Working knowledge of multiple Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Trading Services, Data Analytics) Project and program management skills Customer-centric thinking and strategic planning Highly structured and methodical execution Clear, articulate, and concise verbal and written communication Strong presentation and interpersonal communication skills Negotiation and persuasion skills Proven ability to influence and collaborate with multiple internal disciplines Keen eye for identifying and resolving risks, ability to remove ambiguity from projects Relationship management skills, reputation for integrity, intelligence, and problem solving Coaching, feedback, risk assessment, and resource planning Bachelor's degree 5-10 years in Financial Services, particularly Securities Servicing Industry 3+ years in a client-facing project management role or commensurate experience. Job Responsibilities: • Lead execution of onboarding projects, managing resources across multiple locations and disciplines • Drive requirements gathering, propose and influence target solutions for fund managers and clients • Ensure requirements are understood and collaborate with internal partners to design, document, and secure sign-off on scope and solutions • Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting • Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management • Motivate and manage virtual teams, execute post-implementation reviews, and prioritize, track, and report on all projects in the pipeline • Ensure compliance with all controls and procedures, own project communication to stakeholders, and deliver high levels of client satisfaction • Manage single or multiple resources, allocate resources effectively, serve as escalation contact, and mentor junior staff • Contribute strategies for excellent fund manager experience, drive process improvement, and proactively lead team and department-wide initiatives.