KEY RESPONSIBILITIES Implementation Leadership & Project Management Lead end-to-end Epic Aura implementations, from project initiation through go-live and post-implementation optimization Develop and manage detailed project plans, timelines, and deliverables, ensuring alignment with scope and organizational priorities Proactively identify risks, dependencies, and blockers, and drive resolution in partnership with internal and external stakeholders Establish implementation best practices, playbooks, and scalable processes to support future deployments Client & Stakeholder Engagement Serve as the primary point of contact for clients throughout the implementation lifecycle, ensuring clear communication and alignment Act as a liaison between clients, internal teams, and Epic, facilitating issue resolution and managing expectations Partner with clinical, operational, and technical stakeholders to ensure workflows are accurately captured and reflected in system design Drive strong client relationships to support adoption, satisfaction, and long-term success System Integration & Configuration Collaborate with engineering and integration teams to design, configure, and deploy Epic Aura integrations Identify gaps in compendium build, data mapping, or workflows, and partner with technical teams to implement solutions Support troubleshooting and resolution of integration issues during implementation and go-live Training, Adoption & Support Oversee development and execution of training programs for clinical, operational, and technical users Ensure users are equipped to effectively utilize Epic Aura within their workflows Provide post-go-live support and guidance to drive adoption and resolve issues in a timely manner Develop documentation, training materials, and knowledge resources to support scalability Post-Implementation Optimization Monitor system performance, user feedback, and operational metrics to identify opportunities for improvement Drive continuous optimization of workflows, integrations, and system configurations Ensure ongoing compliance with regulatory and data security requirements Partner with Product and Engineering teams to prioritize enhancements and future capabilities QUALIFICATIONS AND EXPERIENCE: Education: Bachelors degree in HealthCare Informatics, Sciences, Information Systems, Computer Science or a related field. This individual partners closely with internal stakeholders, technical teams, and external clients to ensure seamless deployment, strong adoption, and long-term success of Epic Aura integrations.