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Unlike traditional support roles, at Innovative you get to: perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more! write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos. If not based in Pittsburgh, we would also consider remote work options for candidates living in the following areas: Florida, Illinois, Maryland, Minnesota, New Jersey, New York, Ohio, Texas, and Washington D.C. Consistently named a Top Workplace, Innovative has a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable.

Innovative Systems Inc

Software Support Analyst

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We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. The role will focus across multiple commodities, covering broader trading architecture with Endur as core ETRM implemented in data driven architecture along with other trading applications.

Accenture Plc

Openlink Endur Architect

You have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.

Customer Growth Strategy Senior Manager | Utilities

Additionally, Consumer Goods & Services industry is going through remarkable levels of transformation as they are developing new business models, new digital sales channels, analytics capabilities to understand customer needs, and transforming internal operations for efficiencies. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future).

SAP FSCM (Credit/Collections/Disputes) Manager - Consumer Goods

Join us as a Business Systems Analyst, where you''ll help solve complex business challenges and deliver impactful solutions while partnering with business and technology teams to drive operational excellence, process improvement, and strategic change. Citizens Debt Management team is a highly regarded, high-performing team known for delivering results, driving innovation, and partnering across the organization to solve complex business challenges.

Citizens Financial Group Inc

Collections & Recovery Business Systems Analyst

Working alongside AI Enablement Consultants and senior colleagues, you will provide hands-on support by responding to user inquiries, developing and maintaining documentation, coordinating training, supporting workshops and events, and helping scale AI enablement across the university. Your responsibilities will include: User support: Respond to support requests, clarify user needs, resolve issues within the team's scope, document recurring support trends, and coordinate appropriate escalation for more complex requests.

Carnegie Mellon University

AI Enablement Associate - Computing Services

Define and implement product data value chain strategies: from R&D and master data systems (SAP, Salesforce) through PXM enrichment and digital shelf management to AI-ready product feeds consumed by LLMs and agentic commerce protocols. Drive the product data component of Generative Engine Optimization (GEO) programs - ensuring product content is structured, verified, and authoritative enough for LLMs to confidently cite, recommend, and surface brands in AI-generated answers.

Product Data & Agentic Commerce Manager

Youll monitor AR aging, resolve outstanding balances, negotiate payment plans, and serve as the primary contact for customers on billing disputes and payment status - all while maintaining accurate records to support monthly, quarterly, and annual reporting. Billing & Compliance: Track monthly bad-debt write-offs, update payment terms, process billing/statements per contract terms, and manage the billing systems subscription database.

OEConnection LLC

Accounting Associate - Collections- Hybrid in Fairlawn, OH

The Product Director will play a pivotal role in reshaping the Collections & Recovery experience, leveraging AI, intelligent automation, advanced analytics, and modern technology solutions to enable personalized customer engagement, expanded self-service, and greater colleague efficiency. Demonstrated experience managing strategic technology vendor relationships, evaluating third-party solutions, influencing vendor roadmaps, and delivering integrated capabilities across complex enterprise technology environments.

Implementation Consultant Jobs in Pittsburgh, PA

Software Support Analyst Innovative Systems Inc

Openlink Endur Architect Accenture Plc

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

SAP FSCM (Credit/Collections/Disputes) Manager - Consumer Goods Accenture Plc

Collections & Recovery Business Systems Analyst Citizens Financial Group Inc

AI Enablement Associate - Computing Services Carnegie Mellon University

Product Data & Agentic Commerce Manager Accenture Plc

Accounting Associate - Collections- Hybrid in Fairlawn, OH OEConnection LLC

Collections & Recovery Product Director & Neighborhood Lead Citizens Financial Group Inc

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