SkillRequired / DesiredAmountof ExperiencePrior experience supporting hardware refresh or large-scale PC deployment projectsRequired3YearsExperience deploying and configuring Dell laptops and desktop/all-in-one hardwareRequired3YearsExperience with Windows 10/11 operating system installation, configuration, and troubleshootingRequired3YearsHands-on experience with PC/laptop imaging using tools such as Microsoft Deployment Toolkit (MDT), SCCM/MECM, or similar imaging solutionsRequired3YearsExperience with basic network connectivity setup (domain joining, VPN, network drives, printers)Required3YearsExperience installing and configuring software packages and applications in a Windows environmentRequired3YearsExperience with hardware swap procedures: disconnecting peripherals, replacing units, and reconnecting in an office settingRequired3YearsExperience troubleshooting and resolving hardware issues (boot issues, peripheral connectivity, driver problems, etc.)Required3YearsExperience working w/end users in a customer-service oriented deployment environment, communicating technical concepts to non technical end usersRequired3YearsValid driver's license and clean driving record (required for county vehicle operation)RequiredPhysical ability to lift and transport equipment (up to 50 lbs.) and work in varied office environmentsRequiredStrong documentation skills for asset tracking and project recordkeepingRequiredExperience with Dell-specific tools such as Dell Command | Deploy or Dell BIOS configuration utilitiesHighly desiredFamiliarity with Microsoft 365 / Office suite setup and activation in enterprise environmentsHighly desiredCompTIA A+ certification or equivalent technical certificationDesiredExperience working in a government, public sector, or enterprise IT environmentDesiredExperience with with Active Directory for user account and machine managementDesiredExperience with asset management or ITSM ticketing systems (e.g., ServiceNow, Jira, Remedy)DesiredKnowledge of BitLocker or other disk encryption solutions used in enterprise deploymentsDesiredExceptional communication skills and professional demeanorRequired . In this role, the selected candidate will be based out of the client office, and will be responsible for imaging and deploying new Dell laptops and desktop PCs to county employees there as well as across multiple Client office locations.