Closing Manager - 137 - Market Trace - Fort Smith, AR (Fort Smith, AR) Harps Food StoresClosing Manager - 137 - Market Trace - Fort Smith, AR (Fort Smith, AR)Fort Smith, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Closing Manager - 179 - Pridemore Drive - Lincoln, AR (Lincoln, AR) Harps Food StoresClosing Manager - 179 - Pridemore Drive - Lincoln, AR (Lincoln, AR)Lincoln, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Closing Manager - 175 - Town Center NE - Bella Vista, AR (Bella Vista, AR) Harps Food StoresClosing Manager - 175 - Town Center NE - Bella Vista, AR (Bella Vista, AR)Bella Vista, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Closing Manager - 119 - West Sunset - Springdale, AR (Springdale, AR) Harps Food StoresClosing Manager - 119 - West Sunset - Springdale, AR (Springdale, AR)Springdale, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Closing Manager - 123 - Jones Road - Springdale, AR (Springdale, AR) Harps Food StoresClosing Manager - 123 - Jones Road - Springdale, AR (Springdale, AR)Springdale, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Store Manager Trainee - 1 - Harps General Office (Springdale, AR) Harps Food StoresStore Manager Trainee - 1 - Harps General Office (Springdale, AR)Springdale, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by learning the operations of the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
General Manager AramarkGeneral ManagerBenton, ARAramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. In order to be prepared for this leadership role, qualified candidates will possess: Bachelors degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
EVS Shift Manager - Full Time (Grave Shift) Oaklawn Jockey ClubEVS Shift Manager - Full Time (Grave Shift)ArkansasThe employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to stand, climb, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Educate and enforce safe cleaning methods and techniques with an emphasis on biohazard protection, blood borne pathogens and infectious disease hazards, and hazardous chemical handling.
NewAssistant Store Manager Extra Space StorageAssistant Store ManagerRogers, ARIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Restaurant Manager PopeyesRestaurant ManagerHot Springs, ArkansasMust be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently, Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
NewAssistant Restaurant Manager PopeyesAssistant Restaurant ManagerNorth Little Rock, ARWith freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you! Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.
General Manager McDonald's CorpGeneral ManagerFordyce, ARThe Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.
Closing Manager - 229 - Main Street - Vilonia, AR (Vilonia, AR) Harps Food StoresClosing Manager - 229 - Main Street - Vilonia, AR (Vilonia, AR)Vilonia, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Closing Manager - 207 - Highway 365 - Mayflower, AR (Mayflower, AR) Harps Food StoresClosing Manager - 207 - Highway 365 - Mayflower, AR (Mayflower, AR)Mayflower, ARSupporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
General Manager Pickleman's Gourmet CafeGeneral ManagerSpringdale, AR$50,000–$80,000With 10 locations across Oklahoma City, Tulsa, and Northwest Arkansas — and 3 new openings in the last year — we’re looking for driven leaders ready to make an impact. If you’re a high-energy, hands-on leader who thrives on accountability, service, and building great teams — you belong here.
NewEvent Manager HealthFitnessEvent ManagerBentonville, ArkansasResponsible for directing all aspects of promoting, planning, staffing and executing Walton Family Whole Health & Fitness events, including internal and external functions, by leading collaboration with vendors/departments, managing budgets, and ensuring smooth execution to deliver successful and memorable experiences, while adhering to timelines and staying within financial constraints. Will be responsible for creating all marketing and promotional efforts within client environment, leading conversations with the client events team, assessing needs and expectations of client teams, designing tailored events, identifying and resolving gaps in services and expert application of client software.
Solar Assistant Project Manager MossSolar Assistant Project ManagerWheatley, ARReviews Design Documents, identifies key Subcontractors, investigates site, analyzes labor markets, identifies long-lead items, develops Bid Packages, develops schedules, develops site utilization plan, conducts pre-bid conferences. Manages project closeout and post-construction services, obtains Certificate of Occupancy and other government approvals, submits "As-Built" Drawings, submits Operation Manuals, completes Punch List, coordinates Owner move-in and start-up, obtains and delivers warranties.
Safety Manager - Bess MossSafety Manager - BessKentucky, ARThe Site Safety Manager serves as the primary safety leader at the site level and is expected to maintain strong alignment with the BESS Regional Safety Manager, project leadership, and client safety representatives. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports.
Manager in Training AR Taco Bell CorpManager in Training ARBlytheville, ARThe RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs.
National Travel Sales Manager – Luxury Spa Network Dermafix SpaNational Travel Sales Manager – Luxury Spa NetworkFayetteville, ARNational Travel Sales Manager – Luxury Spa Network $3,000 Base + Uncapped Commission+ Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities . This is a travel-based leadership position where you will be deployed to one MedSpa location at a time for 60 to 90 days per assignment, depending on how quickly the location stabilizes.
Snack Bar Manager United States Air ForceSnack Bar ManagerLittle Rock AFB, AR$18.55–$22.20 / hourOther Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, applying as a displaced employee, etc.,) Please see Required Documents section below. Qualifying Experience: Must have experience which provides knowledge of restaurant or beverage operation and responsible experience related to management aspects of food, beverage or hospitality services which demonstrated ability to perform duties of the position.
Kitchen Manager Village Inn Walker GroupKitchen ManagerFayetteville, ArkansasOur Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests. • Staff Management: Schedule kitchen staff efficiently, making necessary adjustments to staffing levels to match business demands.
VP, Divisional Administrative Manager LPL Financial Holdings IncVP, Divisional Administrative ManagerAR$142,964–$238,342 / yearThe firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. As a leader in the financial advisor-mediated marketplace(6), LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans.
VDC Manager Yates ConstructionVDC ManagerAROur portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. Ranked among the top commercial and industrial construction companies in the country by Engineering News-Record, Yates Construction is family-owned and provides a wide range of construction and building services.
Assistant Manager Schlotzsky'sAssistant ManagerSiloam Springs, ARThe ideal candidate will work closely with the management team to execute a strategic vision for the restaurant while fostering a culture that ensures exceptional food and service. Here, we find comfort in knowing our food brings you comfort – from the moment you walk in, to the moment you taste our fresh-from-scratch baked bread.
Automotive Parts Manager Eugene Vaughn Ford SalesAutomotive Parts ManagerArkansasWe’ve served generations of families from Marion, Marked Tree, and across the region, keeping Gene’s legacy alive by combining professional excellence with genuine small-town values. Founded by Eugene “Gene” Vaughn in 1975, our dealership has grown from a small-town dream into a trusted name known for integrity, quality, and community service.
NewRETAIL SOLUTIONS MANAGER - MIDWEST/WEST COAST Compass Group North AmericaRETAIL SOLUTIONS MANAGER - MIDWEST/WEST COASTLittle Rock, AR$65,000–$71,000 / yearThis is a highly visible opportunity to influence retail execution across a broad portfolio, work alongside operational and culinary leaders, and help create stronger retail experiences for guests and onsite teams. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
Manager JTJ Restaurants, LLC - Taziki'sManagerRogers, ARFull timeAt Taziki’s Café, we’re hiring Assistant General Managers who care about people, food, and making every day meaningful—for their team, their guests, and themselves. We know what matters most in a job today: flexibility, strong leadership, a fun team, and work you can be proud of.
PATIENT EXPERIENCE MANAGER Compass Group North AmericaPATIENT EXPERIENCE MANAGERLittle Rock, AR$70,000–$80,000 / yearMonitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.
Restaurant General Manager | Fast Casual | Salary to 62k Marty TarabarRestaurant General Manager | Fast Casual | Salary to 62kFayetteville, ArkansasThe ideal Restaurant General Manager leads by example, promoting the vision, recruiting and mentoring a passionate team, collaborating with local businesses, supporting sustainability, and focusing on training a like-minded individual. Approaching our 20-year milestone, our continued growth reflects our commitment to nurturing relationships based on trust, integrity, and respect while fostering innovation and creativity in every aspect of our operations.
Restaurant General Manager | Apply Now | Salary to 62k Marty TarabarRestaurant General Manager | Apply Now | Salary to 62kMaumelle, ArkansasThe ideal Restaurant General Manager leads by example, promoting the vision, recruiting and mentoring a passionate team, collaborating with local businesses, supporting sustainability, and focusing on training a like-minded individual. Approaching our 20-year milestone, our continued growth reflects our commitment to nurturing relationships based on trust, integrity, and respect while fostering innovation and creativity in every aspect of our operations.
Restaurant General Manager | Growing Company | Salary to 62k Marty TarabarRestaurant General Manager | Growing Company | Salary to 62kLittle Rock, ArkansasThe ideal Restaurant General Manager leads by example, promoting the vision, recruiting and mentoring a passionate team, collaborating with local businesses, supporting sustainability, and focusing on training a like-minded individual. Approaching our 20-year milestone, our continued growth reflects our commitment to nurturing relationships based on trust, integrity, and respect while fostering innovation and creativity in every aspect of our operations.
Sr. Quality Assurance Manager Flintco, LLCSr. Quality Assurance ManagerSpringdale, ARPart timeWork fluidly across CSS functional areas—drawing on VDC expertise for BIM-to-field quality verification and clash resolution, CFT capabilities for layout verification and reality capture documentation, and Production Support resources for schedule integration, Last Planner alignment, and workflow efficiency—treating these as interconnected services rather than separate handoffs. The person in this position functions as a quality program manager for a complex, multi-phase project environment spanning multiple building types and extended timelines—requiring the ability to architect systems, lead teams (formal and informal), and operate with equal fluency at the strategic and field level.
Concrete Project Manager Flintco, LLCConcrete Project ManagerSpringdale, ARPart timeEnsure that all required project management/administrative pre-requisites (i.e., cash flow plan, subcontractor lists, manufacturer lists, submittal/procurement logs, etc.) are prepared and submitted to the architect and ensure these plans are properly administered, as in submittals expedited, received, logged, and approved. Ranked among the largest and safest contractors in the nation, we deliver projects across a wide range of market sectors, including healthcare, education, hospitality, sports, mixed-use/residential, advanced industries, and renewable energy.
Assistant Project Manager Flintco, LLCAssistant Project ManagerSpringdale, ARPart timeEnsure that all required project management/administrative prerequisites (i.e. cash flow plan, subcontractor list, manufacturer list, submittal/procurement logs, etc.) are prepared and submitted to the architect and ensure these plans are properly administered, as in submittals expedited, received, logged and approved. Responsible for assisting the project manager with assigned construction projects and company policy, including the scheduling, coordinating and monitoring of project activity, and for ensuring that the projects are completed within budget and on schedule.
Manager, Strategic Events, Diagnostic Solutions Business Unit Becton Dickinson and CoManager, Strategic Events, Diagnostic Solutions Business UnitLittle Rock, AR$105,100–$168,100 / yearWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Demonstrate strong collaboration with business partners and leaders across the organization to plan, organize and implement events, as well as manage initiatives to ensure satisfactory results and delivery within established deadlines at an appropriate cost.
Assistant Manager Jersey Mike's Franchise Systems IncAssistant ManagerCabot, AR$14–$19 / hourCandidates must be successful in various facets of store management including asset management, customer growth and maintenance, revenue production, associate development, Quality control and food cost control. As a potential Jersey Mike's leader, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Manager on Deck Sun Auto Tire and ServiceManager on DeckBentonville, ArkansasThe Manager-on-Deck "MOD" is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. The Manager-On-Deck will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials and other hazardous and non-hazardous materials.
Manager, Solution Consulting (oCIO) - Technology & Media Workday IncManager, Solution Consulting (oCIO) - Technology & MediaAR$142,800–$214,200 / yearYou and your team will partner closely with Account Executives, Regional Sales Directors, and Solution Consulting leaders to cover active accounts in your territory, build pipeline, and establish strong, trust-based relationships with IT and business stakeholders, with shared responsibility for meeting and exceeding new business growth targets. If you are an experienced presales leader or a high-performing individual contributor with strong enterprise technology expertise, this is your opportunity to lead a world-class team that shapes how Workday shows up with our most strategic industry customers.
NewPepRep – Onsite Event Sales Representative and Manager PepWearPepRep – Onsite Event Sales Representative and ManagerLittle Rock, ArkansasOur PepReps play a critical role in delivering those experiences by combining great customer service, strong event execution, and enthusiasm for the communities we serve. PepReps are the face of PepWear at events across the country, helping bring the excitement of championship and performance events to life through an outstanding merchandise experience.
Assistant General Manager Atrium HospitalityAssistant General ManagerHot Springs, ArkansasProficiency in Microsoft Office Suite and familiarity with POS/PMS systems, Birch Street, Concur, ProfitSage, Sage300, Workday: These tools ensure smooth operations, accurate reporting, and quick problem-solving in a fast-paced environment. 3+ years of hotel management experience: Demonstrates a solid track record of leading hotel operations, managing teams, and delivering consistent results in a fast-paced, high-pressure environment.
Assistant Manager Dine Brands Global IncAssistant ManagerHot Springs, AR$42,000–$55,000 / yearBased in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop brands. Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
Tropical Smoothie Cafe - General Manager (AR022) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR022)Little Rock, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
Tropical Smoothie Cafe - General Manager (AR047) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR047)Little Rock, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
Assistant Store Manager YESWAYAssistant Store ManagerHot Springs, ArkansasESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager by assisting with management responsibilities including training and development of employees and store responsibilities; Scheduling employees for shifts; Resolving store issues including customer concerns; Ensure compliance with all required regulations and requirements; Assist with audits and proper placement and stocking of merchandise; Ensure hospitality for all store guests by overseeing timely guest transactions; and. Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.
NewTropical Smoothie Cafe - Assistant Store Manager (AR018) DYNE Hospitality GroupTropical Smoothie Cafe - Assistant Store Manager (AR018)North Little Rock, ArkansasSupport includes but not limited to new cafes, execution of all training programs, covering GM vacations, GM transitions, and covering a cafe without a GM. Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs.
NewTropical Smoothie Cafe - Assistant Store Manager (AR034) DYNE Hospitality GroupTropical Smoothie Cafe - Assistant Store Manager (AR034)North Little Rock, ArkansasSupport includes but not limited to new cafes, execution of all training programs, covering GM vacations, GM transitions, and covering a cafe without a GM. Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs.
Tropical Smoothie Cafe - General Manager (AR016) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR016)Bryant, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
Tropical Smoothie Cafe - General Manager (AR006) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR006)Little Rock, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
["Meat Manager","Meat Manager"] Harp's Food Stores["Meat Manager","Meat Manager"]CabotSupporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.". To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.