NewClinical Nurse Coordinator Progressive Care Overland Park Regional Medical CenterClinical Nurse Coordinator Progressive CareOverland Park, KSAt HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.". Learn more about Employee Benefits.
NewClinical Nurse Coordinator Progressive Care Research Medical CenterClinical Nurse Coordinator Progressive CareOverland, KSli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills.
NewClinical Nurse Coordinator Emergency Room Overland Park Regional Medical CenterClinical Nurse Coordinator Emergency RoomOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. As a Clinical Nurse Coordinator Emergency Room, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives.
NewNurse Clinical Pain Management Coordinator University of Kansas Health SystemNurse Clinical Pain Management CoordinatorKansas City, KSThis role supports interdisciplinary teams in delivering safe, evidence based, and patient centered pain care, with a focus on improving outcomes, reducing risk, and promoting best practices across the organization. Provide education to nursing staff, providers, and learners on pain assessment, pharmacology, monitoring, and best practices using principles of teaching/learning and health literacy.
NewClinical Nurse Coordinator Psych Adult Research Psychiatric CenterClinical Nurse Coordinator Psych AdultLenexa, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.".
NewClinical Nurse Coordinator RN Inpatient Oncology Research Medical CenterClinical Nurse Coordinator RN Inpatient OncologyKansas City, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewClinical Nurse Coordinator Emergency Room Research Medical CenterClinical Nurse Coordinator Emergency RoomOverland, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.".
NewClinical Nurse Coordinator Clinical Decision Unit Overland Park Regional Medical CenterClinical Nurse Coordinator Clinical Decision UnitOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewClinical Nurse Coordinator Surgery Overland Park Regional Medical CenterClinical Nurse Coordinator SurgeryOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewEmergency Services Clinical Nurse Coordinator Lee's Summit Medical CenterEmergency Services Clinical Nurse CoordinatorLees Summit, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewClinical Nurse Coordinator Adult Psych Research Medical CenterClinical Nurse Coordinator Adult PsychOverland, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Learn more about Employee Benefits .
NewClinical Nurse Coordinator Surgery Menorah Medical CenterClinical Nurse Coordinator SurgeryOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift.
NewRN Clinical Nurse Coordinator PCU Lee's Summit Medical CenterRN Clinical Nurse Coordinator PCULees Summit, MOp>Learn more about Employee Benefits. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
NewClinical Nurse Coordinator Belton Emergency Belton Regional Medical CenterClinical Nurse Coordinator Belton EmergencyBelton, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewTransplant Coordinator RN Research Medical CenterTransplant Coordinator RNLenexa, KSp>Learn more about Employee Benefits. As the nation’s largest private employer of Registered Nurses, we’re honored by the trust of over 100,000 nurses and committed to supporting safe, high-quality care for which they can practice.
NewClinical Nurse Coordinator Emergency Room Menorah Medical CenterClinical Nurse Coordinator Emergency RoomOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
NewRN Clinical Nurse Coordinator Float Pool Research Medical CenterRN Clinical Nurse Coordinator Float PoolLenexa, KSp>Learn more about Employee Benefits. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center.
NewClinical Nurse Coordinator EP Lab Research Medical CenterClinical Nurse Coordinator EP LabLenexa, KSAt HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.". Learn more about Employee Benefits.
NewRN Clinical Nurse Coordinator Med Surg Research Medical CenterRN Clinical Nurse Coordinator Med SurgKansas City, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift.
NewClinical Nurse Coordinator Neph Metabolic Research Medical CenterClinical Nurse Coordinator Neph MetabolicKansas City, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. As a Clinical Nurse Coordinator Neph Metabolic, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives.
NewClinical Nurse Coordinator OR RN Ortho Neuro Research Medical CenterClinical Nurse Coordinator OR RN Ortho NeuroOlathe, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewClinical Nurse Coordinator ED Nights Centerpoint Medical CenterClinical Nurse Coordinator ED NightsIndependence, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.".
NewClinical Nurse Coordinator Med Surg Centerpoint Medical CenterClinical Nurse Coordinator Med SurgIndependence, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewRN Clinical Nurse Coordinator Telemetry Centerpoint Medical CenterRN Clinical Nurse Coordinator TelemetryIndependence, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewClinical Nurse Coordinator RN Neuro PCU Research Medical CenterClinical Nurse Coordinator RN Neuro PCUKansas City, MODesignated by The Joint Commission as a Comprehensive Stroke Center and by the State of Missouri as a Level 1 Time Critical Diagnosis Center of Excellence, Research Medical Center’s Stroke Center treats more than 1,200 stroke patients each year from the Kansas City area and surrounding regions.#1 stroke center in Missouri 2 two years in row. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewRN Clinical Nurse Coordinator PCU Centerpoint Medical CenterRN Clinical Nurse Coordinator PCUIndependence, MOAt HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.". Learn more about Employee Benefits.
NewRN OR Robotics Coordinator Menorah Medical CenterRN OR Robotics CoordinatorOverland Park, KSli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Learn more about Employee Benefits.
NewRN Coordinator Stemi Chest Pain Centerpoint Medical CenterRN Coordinator Stemi Chest PainIndependence, MOli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Learn more about Employee Benefits.
NewClinical Nurse Coordinator RN Surgery Board Runner Research Medical CenterClinical Nurse Coordinator RN Surgery Board RunnerKansas City, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewSepsis Coordinator RN Research Medical CenterSepsis Coordinator RNOlathe, KSp/>The Sepsis Coordinator/RN Nurse Reviewer is a Registered Nurse (RN) whose responsibilities include coordination of the Sepsis Program including but not limited to: ensuring early goal directed therapy requirements are met, assessing educational needs of staff in the designated clinical departments and assist in the development of sepsis educational programs, staff educational materials, while maintaining integrity and confidentiality. The Sepsis Coordinator/RN Nurse Reviewer is responsible for the accurate and timely collection of clinical data, verification and updating of the information compiled, and sharing prepared sepsis and other quality management program data with key stakeholders.
NewRN Clinical Nurse Coordinator Pain Clinic Menorah Medical CenterRN Clinical Nurse Coordinator Pain ClinicOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Learn more about Employee Benefits.
NewClinical Nurse Coordinator Neuro Trauma Overland Park Regional Medical CenterClinical Nurse Coordinator Neuro TraumaOverland Park, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.".
NewClinical Nurse Coordinator Ortho Neuro Trauma Research Medical CenterClinical Nurse Coordinator Ortho Neuro TraumaLenexa, KSIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewRN Stroke Coordinator Centerpoint Medical CenterRN Stroke CoordinatorIndependence, MOp>As a RN Stroke Coordinator, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.".
NewRN Coordinator Trauma Womens Weekends Research Medical CenterRN Coordinator Trauma Womens WeekendsOlathe, KSli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers.
NewRN Coordinator Trauma Womens Weekend Days Research Medical CenterRN Coordinator Trauma Womens Weekend DaysKansas City, MOli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers.
NewRN Coordinator Trauma Womens Research Medical CenterRN Coordinator Trauma WomensLenexa, KSli>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers.
NewRetail Merchandise Coordinator HomeGoodsRetail Merchandise CoordinatorKansas City, MO$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewKey Carrier Coordinator HomeGoodsKey Carrier CoordinatorKansas City, KS$16–$16.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewPart Time Backroom Coordinator TJ MaxxPart Time Backroom CoordinatorKansas City, MO$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewRetail Department Coordinator MarshallsRetail Department CoordinatorIndependence, MO$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewRN Quality Coordinator Centerpoint Medical CenterRN Quality CoordinatorIndependence, MOp>As a RN Coord Quality, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.".
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorOverland Park, KS$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Full Time Customer Experience Coordinator TJ MaxxFull Time Customer Experience CoordinatorLenexa, KS$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewPart Time Customer Experience Coordinator TJ MaxxPart Time Customer Experience CoordinatorLenexa, KS$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCharge RN Cardiac Care Research Medical CenterCharge RN Cardiac CareOlathe, KSOur Cardiac Telemetry unit is unique in that our nurses take care of patients recovering from open heart surgeries, heart catheterization with stent placement, ablations, pace maker/AICD placement, cardiovascular surgeries and we are a comprehensive stoke/stemi facility. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewCharge RN Progressive Care Research Medical CenterCharge RN Progressive CareLenexa, KSAt HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.". Learn more about Employee Benefits.
NewRegistered Nurse (RN) - Hiring Now! Research Medical CenterRegistered Nurse (RN) - Hiring Now!Kansas City, MOIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewHome Care Coordinator | PACEKC Pace KC LLCHome Care Coordinator | PACEKCKansas City, MOPart timeli>Assures that home care associates provide skilled supportive and restorative nursing care to participants as ordered, based on the plan of care, participant needs and document timely and appropriately in the medical record. Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or the ability to obtain within two weeks of hire, before having direct participant contact.
NewHome Care Coordinator | PACEKC Swope Health Pace KCHome Care Coordinator | PACEKCKansas City, MissouriAssures that home care associates provide skilled supportive and restorative nursing care to participants as ordered, based on the plan of care, participant needs and document timely and appropriately in the medical record. Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or the ability to obtain within two weeks of hire, before having direct participant contact.