FULL_TIME

YEAR

The ideal candidate can diagnose and resolve hardware, software, network, and access-related issues while providing excellent customer service and escalating complex problems when necessary. This role requires strong troubleshooting skills, hands-on experience with Active Directory, and extensive experience resolving technical issues remotely through VPN connections.

A&A Search Staffing

Senior Help Desk Technician

UNKNOWN

ADAPTED_NOW

The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each assigned Club location, to deliver exceptional member experience. Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment.

HOUR

Core Development and Management-Planet Fitness

Facilities Technician

jobtargetdirectftpin

Technologies Include: Cisco, Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist, Dame Ware, Windows Server 2003/2008, Microsoft Office 2003/2010, McAfee Enterprise and Microsoft Explorer 7-10, Microsoft Windows XP/Win7, 8, Linux, Macintosh 10.6-10.7. Demonstrated problem-solving ability Broad range of network and desktop knowledge.

Hub Technology Group

Helpdesk Technician

Leoforce-Top Echelon

OTHER

FEED

This on-site role manages day-to-day help desk operations, supports end-user devices and access, assists with IT projects, and helps maintain reliable technology across office and production environments. Excellent written and verbal communication skills, with the ability to explain technical issues clearly and work professionally with employees at all organizational levels, including C-level executives.

We are a national technical recruiting firm.   At GCR, you'll discover a team of experienced and technically knowledgeable recruiters all working for you. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Medical Device, Pharmaceutical, and Manufacturing. We have well established relationships with companies from startup to large enterprise organizations.

GCR Professional Services

IT Help Desk Technician

As one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Using Unit Software License Management procedures, install and troubleshoot authorized software for customers in a timely manner; ensures all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.

Centuria Corporation

Help Desk Technician

linkup_via_bold

Experienced working with external vendors and internal teams across diverse environments, troubleshooting technical issues, gathering and clarifying requirements, and explaining complex information in a clear, accessible manner while providing high-quality customer and end-user support. The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365, Windows 10, Printers, copiers, remote access, audio/video conferencing and IT related administrative tasks.

Cognex Corporation

ea_via_bold

Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

CONTACT GOVERNMENT SERVICES

Senior Help Desk Technician II

Your responsibilities include triaging and troubleshooting problems, resolving issues, escalating issues where needed and ensuring timely solutions to maintain a smooth technology experience. Shadow IT Asset Management, Network, Infrastructure and security teams as time allows to build additional skills to aid in troubleshooting.

RTA Group

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Technician 1 - Help Desk Support

equestftpin

Familiarity with modern endpoint and mail security tooling: EDR/antivirus/mail filtering platforms (e.g., SentinelOne, Microsoft Defender for Endpoint, Proofpoint, Mimecast, Barracuda), MFA and identity platforms (e.g., Duo, Okta, Entra ID). ·Administer and troubleshoot Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Entra ID, Active Directory, and Intune-managed endpoints — including GPO management and security configurations.

Harbor IT

Help Desk II

This role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.

InfoPeople

Help Desk Manager

PART_TIME

Beyond everyday troubleshooting, you will maintain documentation, streamline internal IT processes, and help educate team members to ensure stable, secure, and uninterrupted retail operations. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

H MART BOSTON, LLC.

IT Help Desk Specialist

Project Work: Plan, prioritize, and oversee end-user technology initiatives and operational projects, including workstation refreshes, deployments, support tool improvements, and other service delivery enhancements, ensuring timely execution and effective use of resources. Required Qualifications and Skills: Demonstrated leadership experience managing and leading end-user support, help desk, and desktop support operations including staff development, service metrics, process improvement, and operational oversight.

We are&nbsp;a locally controlled, not-for-profit acute care community hospital committed to delivery of high quality, compassionate care that exceeds patient expectation. Our mission is to provide care to the sick and injured, on both an inpatient and outpatient basis, without regard to race, creed, national origin, age, gender, disability, or ability to pay.
Our hospital&nbsp;started in 1913 as a 15-bed facility and&nbsp;has now grown to be a 132-bed facility with over 1,000 employees. For over 100 years, we&nbsp;have&nbsp;been dedicated to providing our&nbsp;community with a full range of services. When you come to us you can expect to receive the highest quality treatment delivered with compassion and sensitivity.
Every employee, whether involved in direct patient care or working collaboratively to support patient care, is committed to providing patients with the highest quality of care&nbsp;throughout all hospital settings, and to transition that level of care into the community setting through partnerships across the care continuum.

Sturdy Memorial Hospital

IS Support and Help Desk Manager

The position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.

American Operations Corporation

Service Desk Technician

Workable

The Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.

Wolf & Company, P.C.

[AW]-iCims

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.

Gamen Group

Help Desk Support Engineer

SmartSearch

Job Description: Primary Responsibilities: Responds appropriately and in accordance with established guidelines and timeframes to all calls, emails, work orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an effective manner; maintaining and ensuring the accuracy of all logged information. Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and accurately identify when issues should be escalated to the Supervisor, Service Desk for incidents/requests that require elevated support.

Lahey Hospital and Medical Center

Service Desk Analyst (3rd Shift)

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Help Desk Technician Jobs in Massachusetts

Senior Help Desk Technician A&A Search Staffing

Facilities Technician Core Development and Management-Planet Fitness

Helpdesk Technician Hub Technology Group

IT Help Desk Technician GCR Professional Services

Help Desk Technician Centuria Corporation

Help Desk Technician Cognex Corporation

Senior Help Desk Technician II CONTACT GOVERNMENT SERVICES

Senior Help Desk Technician CONTACT GOVERNMENT SERVICES

IT Help Desk Technician RTA Group

Technician 1 - Help Desk Support Maximus

Help Desk II Harbor IT

Help Desk Manager InfoPeople

IT Help Desk Specialist H MART BOSTON, LLC.

IS Support and Help Desk Manager Sturdy Memorial Hospital

Service Desk Technician American Operations Corporation

Service Desk Technician Centuria Corporation

Service Desk Technician Wolf & Company, P.C.

Help Desk Support Engineer Gamen Group

Service Desk Analyst (3rd Shift) Lahey Hospital and Medical Center

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

Similar Job Searches

Stand out to leading employers.