Help Desk Analyst I Blanchard Valley Health SystemHelp Desk Analyst IFindlay, OhioDuty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
Business Analyst ARCTICOM LLCBusiness AnalystBeavercreek, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met.
NewProject Analyst ARCTICOM LLCProject AnalystBeavercreek, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Use computer software / design tools to generate new images and maintain archive of images, photos, videos, or previous work products.
Technical Business Analyst ARCTICOM LLCTechnical Business AnalystBeavercreek, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Job is performed in an office setting & telework environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
NewHelp Desk Analyst Dwyer Instruments, Inc.Help Desk AnalystWesterville, OH$22–$29 / hourThis role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to employees using internal and external information technology resources. They are also responsible for the process of creating, testing and automating the deployment of end-user software, images, applications and patches using Endpoint Management Software.
NewHelp Desk Support Analyst Rumpke Consolidated Companies IncHelp Desk Support AnalystCincinnati, OHThe Help Desk Support Analyst provides support for incoming technical calls across all Rumpke locations to ensure maximum uptime, access to software applications, and customer data. Responsibilities of Position: Support all business associates and ensure that associates receive timely and excellent customer service by fielding Help Desk requests and resolving technical issues.
NewHealthcare IT Help Desk Specialist - Hybrid in Akron Integra Connect LLCHealthcare IT Help Desk Specialist - Hybrid in AkronAkron, OHA BS/BA in IT/CS and 2–3 years of help desk experience are preferred, with strong Microsoft Office proficiency and excellent communication in a fast-paced#J-18808-Ljbffr. This hybrid role requires local candidates from Akron, OH, ready to provide front-line IT support to employees and contractors.
Service Desk Analyst Pyramid, IncService Desk AnalystColumbus, OH$18–$19 / hourFull timeFix/Troubleshooting: password, network, connectivity, HW/SW, mobile apps, printers, application errors, VPN, etc Will be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Key Requirements and Technology Experience: Key skills: - Must have at least one year of experience as a "service desk analyst" OR "help desk analyst" OR "IT support specialist" OR "technical support specialist".
Service Desk Analyst Pyramid Consulting, IncService Desk AnalystColumbus, OHRemote$18–$19 / hourWill be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Must be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions.
Service Desk Analyst GavinHeathService Desk AnalystVandalia, OHThe Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers providing day-to-day End User support including warehouse floor, hardware and peripheral, and general service desk assistance. Field tickets, support calls, chats, and emails from users inquiring about software, hardware, connectivity, or similar issues.
Sr. Pricing & Deal Desk Analyst Accendra Health IncSr. Pricing & Deal Desk AnalystColumbus, OH$90,000–$110,000 / yearYou will use your passion for data curiosity and advanced financial modeling skills to build out and maintain pricing tools, RFP responses, and financial authority approval matrices for price actions that come through to you via our CRM: SFDC / Salesforce request. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Service Desk Analyst I: Hrly FT Firelands Health CareersService Desk Analyst I: Hrly FTSandusky, OhioResponsible for the installation and maintenance of Firelands Regional Medical Center (FRMC) desktop application software, desktop hardware and related components, and for developing related training programs to orient new employees and to enhance the skills of existing employees. Demonstrates knowledge of and ability to install, support, and train others in the proper use and care of various computer-related equipment, such as (but not limited to) PCs/workstations, printers, scanners, bar code readers, etc.
Service Desk Analyst I: Hrly FT Firelands Regional Medical CenterService Desk Analyst I: Hrly FTSandusky, OHPart timeResponsible for the installation and maintenance of Firelands Regional Medical Center (FRMC) desktop application software, desktop hardware and related components, and for developing related training programs to orient new employees and to enhance the skills of existing employees. Demonstrates knowledge of and ability to install, support, and train others in the proper use and care of various computer-related equipment, such as (but not limited to) PCs/workstations, printers, scanners, bar code readers, etc.
NewSr. Pricing & Deal Desk Analyst Owens & MinorSr. Pricing & Deal Desk AnalystColumbus, OH$90,000–$110,000 / yearYou will use your passion for data curiosity and advanced financial modeling skills to build out and maintain pricing tools, RFP responses, and financial authority approval matrices for price actions that come through to you via our CRM: SFDC / Salesforce request. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Help Desk Support for POS Systems Point of Sale InnovationHelp Desk Support for POS SystemsAlliance, OHWe are looking for a Help Desk Support Technician to assist customers with technical issues related to our Point of Sale (POS) computer systems. This role involves troubleshooting hardware, software, and networking issues while providing excellent customer service.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IICleveland, OhioMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
NewHelp Desk Support Specialist II IntelliguardHelp Desk Support Specialist IIColumbus, OhioThis role covers the day-to-day Tier 1–2 support that keeps people productive: troubleshooting, resolving, and documenting tickets; setting up and maintaining end-user hardware; and handling routine account, device, and software tasks. Set up, connect, and troubleshoot peripherals: printers, scanners, monitors, docking stations, keyboards/mice, webcams, speakers/microphones, battery backups, and wireless access points.
Help Desk Support Specialist Sr. Weltman Weinberg & Reis Co LPAHelp Desk Support Specialist Sr.Cincinnati, OH$23.94–$31.15 / hourValidates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.
Service Desk Systems Analyst Concept Plus LLCService Desk Systems AnalystDayton, OHWe offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment. Must be able to meet requirements for DOD 8140 IAT 1 Certification (CompTIA A+, CompTIA Network +, CCNA Security, SSCP, or CND) within 6 months of hire.
IT Service Desk Supervisor Allied Mineral Products Holding, Inc.IT Service Desk SupervisorColumbus, OhioThis Service Desk Supervisor oversees service desk technicians, manages incident and approval workflows, enforces service-level agreements, and drives continual improvement initiatives. This role works closely with System Admins, Network Admins, Security, SAP, and Software Development teams to maintain stable operations and excellent support experience.
IT Service Desk Supervisor Allied Mineral Products, Inc.IT Service Desk SupervisorColumbus, OHThis Service Desk Supervisor oversees service desk technicians, manages incident and approval workflows, enforces service-level agreements, and drives continual improvement initiatives. This role works closely with System Admins, Network Admins, Security, SAP, and Software Development teams to maintain stable operations and excellent support experience.
Information Technology Service Desk Co-op - Fall 2026 Messer Construction CoInformation Technology Service Desk Co-op - Fall 2026Cincinnati, OHFounded in 1932, Messer's footprint has grown to eleven regional offices located across the Midwest and Southeast: Charlotte and Raleigh, North Carolina; Columbus, Cincinnati, and Dayton, Ohio; Louisville and Lexington, Kentucky; Indianapolis, Indiana; Knoxville & Nashville, Tennessee; and Greenville, South Carolina. Your decisions influence your career at every step: Make yours count with Messer Construction Co. In business since 1932 and employee-owned since 1990, Messer builds projects and careers that leave a lasting impact on our communities.
HEADS UP Tech Service Desk Pyramid, IncHEADS UP Tech Service DeskColumbus, OH$19–$23 / hourFull timeWorkforce management (WFM) (department outside of TSD) determines staffing levels and shifts needed/available Following training, available shifts will be communicated and analysts will have the opportunity to give preferences. Normally, 70% of contractors brought on can work remotely from anywhere, the remaining 30% will need to work in the Columbus facility in either a permanent work in office arrangement or hybrid (every other week in office, 2-3 days a week in office, etc.).
Business Analyst Bering Straits Native CorporationBusiness AnalystBeavercreek, OH$100,000–$140,000 / yearArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met.
NewProject Analyst Bering Straits Native CorpProject AnalystBeavercreek, OhioArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Use computer software / design tools to generate new images and maintain archive of images, photos, videos, or previous work products.
NextGen System Analyst Integrated Services for Behavioral HealthNextGen System AnalystJackson, OH$54,000–$69,000 / yearThe Analyst helps maintain EHR workflows, supports troubleshooting needs, and collaborates with the vendor and internal teams to ensure the EHR operates efficiently and reliably. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.
EHR System Analyst Integrated Services for Behavioral HealthEHR System AnalystCircleville, OH$54,000–$69,000 / yearThe Analyst helps maintain EHR workflows, supports troubleshooting needs, and collaborates with the vendor and internal teams to ensure the EHR operates efficiently and reliably. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.
Technical Business Analyst Bering Straits Native CorporationTechnical Business AnalystBeavercreek, OH$110,000–$170,000 / yearArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Job is performed in an office setting & telework environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
NewBusiness Analyst Diversified Systems, Inc.Business AnalystColumbus, OHUnder general supervision, the Business Analyst collaborates with IT professionals, program staff, and external partners to ensure system requirements, design, and functionality align with federal and state policy. 4 years of experience with testing and quality assurance tools (e.g., Azure DevOps Test Plans, manual test case management spreadsheets) required.
NewDesktop Support Analyst II DyopathDesktop Support Analyst IIAkron, OhioAs a Desktop Support Analyst II , you will support end users by resolving complex hardware, software, and account-related issues while ensuring all endpoints across the client environment operate effectively. Serve as an escalation point for complex technical issues and assist with mentoring Associate and Level I team members in the resolution of desktop support incidents.
NewManufacturing IT Systems Support Analyst Copeland Controls SrlManufacturing IT Systems Support AnalystSidney, OHRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. If you have experience troubleshooting hardware, software, or network issues and are passionate about delivering hands-on technical support, this role offers the opportunity to make a direct impact on plant operations and business success.
Sr. SAP FICO Business Analyst Wright Technical ServicesSr. SAP FICO Business AnalystMason, OHWrite detailed specifications for enhancement requests which require programming such as output documents, ABAP reports, interfaces to/from external systems, data conversion, and user exits for special program processes. Manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements.
Technology Solution Center Analyst Lead The PNC Financial Services Group IncTechnology Solution Center Analyst LeadColumbus, OH$41,250–$68,750 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Computer Technical Support, Customer Solutions, Data Architecture Development, End Users, Field Technical Support, Problem Resolution, Technical Support, Technical Troubleshooting, Ticketing Systems.
NewMortgage Technology Support Analyst II Lower Holding CompanyMortgage Technology Support Analyst IIOHFamiliarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred). The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.
NewHelpdesk Data Analyst The Copper River Family of CompaniesHelpdesk Data AnalystBeavercreek, OHThe income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients.
NewManufacturing IT Systems Support Analyst CopelandManufacturing IT Systems Support AnalystSidney, OhioRemoteBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. . If you have experience troubleshooting hardware, software, or network issues and are passionate about delivering hands-on technical support, this role offers the opportunity to make a direct impact on plant operations and business success.
COMPENSATION ANALYST Aultman Alliance Community HospitalCOMPENSATION ANALYSTCANTON, OHAdvises management on applicable state and federal employment regulations, compensation policies, human resource procedures, and collective agreements Supports and maintains the integrity of all compensation data and compensation systems Department Responsibilities Expectations Working Conditions 8:00am 5:00pm M-F or hours as required by the job. Sitting/standing/moving about during working hours Hazardous Exposure Category Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment.
NewTechnology Solution Center Analyst Lead PNC BankTechnology Solution Center Analyst LeadOhioRemoteIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Desktop Analyst I- Helpdesk (Cincy) The Kemtah Group, Inc.Desktop Analyst I- Helpdesk (Cincy)Cincinnati, OH$50,000–$60,000 / yearIn this role, you will apply your skills by providing technical support for all business products supported to internal users over the phone, through the ticketing system, and in-person out of the Information Technology Services Group (ITSG). Actively work in the online ticketing system to triage, respond, and route tickets to the appropriate teams in a timely manner to maintain department service level agreements.
TP- Desktop Support Analyst Temp-ConTP- Desktop Support AnalystColumbus, OhioThe candidate must possess good technical aptitude, oral and written communication skills, takes pride in reliable service delivery, and the ability to interact professionally with people at all levels of the organization. As well as responsible for deploying and maintaining workstations, managing user accounts within Microsoft 365, and troubleshooting day-to-day IT problems.
SAP FICO Business Analyst MakinoSAP FICO Business AnalystMason, OhioWrite detailed specifications for enhancement requests which require programming such as output documents, ABAP reports, interfaces to/from external systems, data conversion, and user exits for special program processes. SUMMARY Manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements.
Sr. PRPS Analyst SME MacalogicSr. PRPS Analyst SMEDayton, OHFull timeThe successful candidate will provide Turbo PR support to include requirement identification during testing and following implementation; provide schedule tracking and issue resolution coordination for Turbo PR; assist in resolving technical software issues; write test scenarios and support test events; review/evaluate proposed PRPS design and engineering solutions to satisfy user’s needs; update interface control documents (ICDs) and test realized use cases to ensure software compatibilities; document requirement approval flow through the Information Systems Management Tool (ISMT) to support the development of system changes in the form of discrepancy reports or baseline change requests derived from test, production errors, system software upgrades, interface partnerships, or user requests; perform daily help-desk activities to support field users with production issues including troubleshooting and the creation of Information Support Requests (ISR); provide production support and work with AFSC functional system administrators (FSA) and Functional User Group (FUG) members to resolve PRPS user problems beyond their capability in a Tier 2 help desk-like function; and perform PRPS Global FSA responsibilities to include maintaining PRPS system tables, run ad hoc queries beyond base level capability, manage user accounts and monitor system accessibility and user currency. In addition, the candidate must have experience in procurement, purchasing, or supply chain management, with a focus on automated systems; Experience working with Purchase Request Processing Systems or similar procurement software; Experience with PRPS or similar logistics systems to determine whether user issues are due to deficient coding or represent new capability and route the issue through the appropriate process; and Experience working with the AFSC PI process and PRPS functionality or similar logistics systems to ensure test cases accurately assess the desired user capability.
Tech Support Analyst - $24/hr Veterans Sourcing GroupTech Support Analyst - $24/hrColumbus, OHCreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
IT End User Services Analyst Vertiv Group Corp.IT End User Services AnalystOHVertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution.
Senior Human Resource Business Technology Analyst Western & Southern Financial Group IncSenior Human Resource Business Technology AnalystCINCINNATI, OHThe Senior HR Business Technology Analyst provides planning, project execution and management of the talent systems and associated data analytics, while ensuring effective and efficient systems processes and procedures that meet current and future business needs for a high-performing and engaged workforce. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously.
Business Systems Analyst I KencoBusiness Systems Analyst IFairborn, OhioHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide escalated technical software and hardware problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions.
Desktop Analyst 1- Helpdesk Belcan LLCDesktop Analyst 1- HelpdeskCincinnati, OH$50,000–$60,000 / yearIn this role, you will apply your skills by providing technical support for all business products supported to internal users over the phone, through the ticketing system, and in-person out of the Information Technology Services Group (ITSG). Candidates must have a passion for managing a large workload under tight deadlines as this team provides support for a variety of external customers with diverse technology solutions.
IT Support Analyst ABARTA Coca-Cola BeveragesIT Support AnalystBedford, OhioEmployment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. Summary: The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia.
NewBusiness Analyst 2/ BA2 UNICON International, Inc.Business Analyst 2/ BA2Columbus, OH$91,000–$96,000 / yearDevelop test plans, performance criteria, and user scenarios; execute system testing to confirm expected outcomes and identify defects. Effective communication; critical thinking; problem solving; technical proficiency; data analysis; interpersonal skills; research; strategic thinking.
Infrastructure Analyst / Infrastructure Support GTTInfrastructure Analyst / Infrastructure SupportToronto, ONThis role works closely with internal IT teams and vendors to ensure stable, secure, and reliable technology operations while delivering a professional and responsive end-user support experience. Responsibilities include troubleshooting infrastructure and device issues, managing laptop and device lifecycles, supporting patching and monitoring activities, and maintaining clear technical documentation.