NewMedical Records Technician Helen Ross McNabb CenterMedical Records TechnicianLonsdale, TNSummary of position: Responsible for assisting with HIM department daily operations; including gathering patient records in a confidential and timely manner, sorting and prioritizing work, accurately scanning files into the electronic medical record, and effectively managing the patient information for all Center healthcare records. The Health Information Management (HIM) Technician Summary of role of team: As the Center's Custodians of Record, the Health Information Management team is responsible for ensuring the integrity of the Center's electronic medical record and all associated paper files.
NewInformation Systems Technician U.S. NavyInformation Systems TechnicianSevierville, TNKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Commercial HVAC Service Technician Lee CompanyCommercial HVAC Service TechnicianKnoxville, TNResponsible for performing maintenance and service for our commercial HVAC customers, utilizing our technology, technical capability, and exceptional customer service to provide customer-first solutions. Physical: Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members.
Air Conditioning Technician Lee CompanyAir Conditioning TechnicianKnoxville, TNResponsible for performing maintenance and service for our commercial HVAC customers, utilizing our technology, technical capability, and exceptional customer service to provide customer-first solutions. Physical: Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members.
NewTravel Medical Laboratory Technician (MLT) - $908 per week in Jefferson City, TN OneStaff MedicalTravel Medical Laboratory Technician (MLT) - $908 per week in Jefferson City, TNJefferson City, TN$907.59THE POSITION: Medical Laboratory Technologists provides information for patient diagnosis and treatment by performing laboratory tests in toxicology, chemistry, hematology, immunology, and microbiology laboratories; receiving, typing, testing, and recording blood bank inventories. Employee Assistance Program Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle & Fitness Management, Working Smarter.
NewTravel Medical Laboratory Technician (MLT) - $1,097 per week in Jefferson City, TN MedPro Healthcare StaffingTravel Medical Laboratory Technician (MLT) - $1,097 per week in Jefferson City, TNJefferson City, TN$1,097The Medical Laboratory Technologist will spend the bulk of their time testing blood and bodily fluids by using complex laboratory equipment to ascertain a wide variety of information. MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Medical Laboratory Technologist for a contract with one of our top healthcare clients.
NewMaintenance Technician United RentalsMaintenance TechnicianKnoxville, TNWith supervision, the Fleet Technician I is responsible for the maintenance and repair of all Mobile Storage rental fleet equipment, including containers, ground level offices, office trailers, and/or modular buildings. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Maryville, TNKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewMedical Assistant/Phlebotomist Oak Street HealthMedical Assistant/PhlebotomistKnoxville, TN$18.50–$31.72Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. The purpose of a Medical Assistant/Phlebotomist at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.
Release Information Specialist, Health Information Management Covenant HealthRelease Information Specialist, Health Information ManagementKnoxville, TNCovenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division. Will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Information Release Coordinator, Health Information Management Covenant HealthInformation Release Coordinator, Health Information ManagementKnoxville, TNMinimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division.
Supervisor, Health Information Management Covenant HealthSupervisor, Health Information ManagementKnoxville, TNMinimum Education: RHIT preferred; will accept any combination of formal education and/or possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED with appropriate, relevant work experience. Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division.
Behavioral Health Technician Bradford Health Services, LLCBehavioral Health TechnicianLouisville, TNSkills: The Behavioral Health Technician utilizes clinical documentation skills daily to ensure accurate recording of patient interactions, treatment progress, and incidents, which supports continuity of care and regulatory compliance. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Health Information Specialist I Datavant LLCHealth Information Specialist IKnoxville, TNThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Psychiatric Technician, Senior Behavioral Health Covenant HealthPsychiatric Technician, Senior Behavioral HealthKnoxville, TNAs part of Covenant Health, the region's largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community.
Medical Laboratory Technician - Student Health Center - UTK University of Tennessee SystemMedical Laboratory Technician - Student Health Center - UTKKnoxville, TNPerformance of Laboratory Startup Procedures including: Prior to any patient testing and the Medical Laboratory Technician performs a pretesting maintenance procedure on all instruments, machinery, and laboratory reagents to ensure reliability. This position is to follow all laboratories, and clinical policies and procedures related to testing regarding specimen collection, quality control, result verifications, reporting, infection control, lab safety, working with a bi-directional lab information system, and is accountable to the lab supervisor.
Health Information Specialist I DatavantHealth Information Specialist IKnoxville, TennesseeThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
RELEASE INFORMATION SPEC Covenant HealthRELEASE INFORMATION SPECKnoxville, TennesseeFull timeWill accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services , and Covenant Medical Group , our area’s fastest-growing physician practice division.
Release Information Specialist Covenant HealthRelease Information SpecialistKnoxville, TNCovenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division. Will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
COORD INFORMATION RELEASE Covenant HealthCOORD INFORMATION RELEASEKnoxville, TennesseeFull timeNone specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Will be required to compare billing data with outgoing charts to assure that all elements of Medicare Additional Documentation Requests (ADR’s), CERTS and PRO requests have been met and documents reach CMS contractors timely.
SUPV HEALTH INFO MGMT Covenant HealthSUPV HEALTH INFO MGMTKnoxville, TennesseeFull timeRHIT preferred; will accept any combination of formal education and/or possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED with appropriate, relevant work experience. Covenant Health is the region’s top-performing healthcare network with 10 hospitals , outpatient and specialty services , and Covenant Medical Group , our area’s fastest-growing physician practice division.
Behavioral Health Associate Village Behavioral HealthBehavioral Health AssociateLouisville, TennesseeFull timeFacilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. .
Medication Access Technician, Pharmacotherapy Clinic Covenant HealthMedication Access Technician, Pharmacotherapy ClinicKnoxville, TNMinimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Imaging Technician, Radiology Diagnostic Covenant HealthImaging Technician, Radiology DiagnosticKnoxville, TNAs part of Covenant Health, the region's largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community.
Coding Auditor - University Health Network University Physicians Association IncCoding Auditor - University Health NetworkKnoxville, TNRemoteUHN Auditor provides superior customer experience by educating internally and externally of errors and opportunities for improvement discovered during routine auditing. Performs routine internal audits for the UHN Coding team utilizing the UHN Audit tool to assign accuracy rates.
Imaging Technician Covenant HealthImaging TechnicianKnoxville, TNCovenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs. Fort Sanders Regional Overview: Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care.
Psychiatric Technician, Unit C IDD Covenant HealthPsychiatric Technician, Unit C IDDLouisville, TNPatients may require assistance with activities of daily living (ADLs), such as bathing, toileting, and feeding, and are expected to have an average length of stay of approximately 30 days, with non-nursing staff (Psych Techs and RBTs) staffed at a 1:3 ratio. IDD Unit: The IDD unit is a 12-bed crisis stabilization program serving patients ages 10-17 with intellectual and developmental disabilities, including individuals with significant support needs.
Psychiatric Technician Covenant HealthPsychiatric TechnicianTNFrom psychiatric treatment and therapy to specialized senior care, Peninsula is committed to helping individuals overcome mental health challenges and live healthy, productive lives. Monitors vital signs, collects urine specimens, and assists patients with the activities of daily living according to appropriate guidelines and policies and under the clinical direction of the Registered Nurse.
NewPsychiatric Technician, Unit E Women''s Thought Covenant HealthPsychiatric Technician, Unit E Women''s ThoughtLouisville, TNMonitors vital signs, collects urine specimens, and assists patients with the activities of daily living according to appropriate guidelines and policies and under the clinical direction of the Registered Nurse. From psychiatric treatment and therapy to specialized senior care, Peninsula is committed to helping individuals overcome mental health challenges and live healthy, productive lives.
Behavioral Health Associate Acadia Healthcare Co IncBehavioral Health AssociateLouisville, TNFacilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
Behavioral Health Associate - FT Acadia Healthcare Co IncBehavioral Health Associate - FTLouisville, TNFacilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
NewImaging Technician, TN Brain and Spine Covenant HealthImaging Technician, TN Brain and SpineKnoxville, TNWith more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. Assumes responsibility for patient needs during procedures; proactively assists patients, families, licensed independent practitioners and visitors as needed.
Technician II - Ambulatory Pharmacy Cencora IncTechnician II - Ambulatory PharmacyKnoxville, TNThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
Technician II - Ambulatory Pharmacy Cencora, Inc.Technician II - Ambulatory PharmacyKnoxville, TNThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
Pharmacy Technician / Pharm Tech Apprenticeship Walgreen CoPharmacy Technician / Pharm Tech ApprenticeshipMaryville, TN$16.50–$20 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Access and Affordability Pharmacy Technician Cencora IncAccess and Affordability Pharmacy TechnicianKnoxville, TNPartner with office staff, providers, and leadership to identify root causes, recommend corrective actions, and implement process improvements that strengthen patient access, reduce turnaround time, and increase prescription internalization. The work onsite at assigned clinic office(s) will involve routine interaction with office staff to provide patient access services, communication and guidance to ensure patients receive timely access to medication therapy.
Float Pharmacy Technician UnitedHealth Group IncFloat Pharmacy TechnicianOak Ridge, TN$16–$29 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We seek a Float Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a Registered Pharmacist.
Pharmacy Technician UnitedHealth Group IncPharmacy TechnicianOak Ridge, TN$16–$29 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We seek a Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a Registered Pharmacist.
Certified Senior Pharmacy Technician Walgreen CoCertified Senior Pharmacy TechnicianKnoxville, TN$18.75–$24.50 / hourMay assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Certified Pharmacy Technician Walgreen CoCertified Pharmacy TechnicianTN$17.50–$21 / hourMay assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
NewPharmacy Technician, Non-Certified Hy-VeePharmacy Technician, Non-CertifiedMaryville, TNThis pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware that exposure may cause acute and chronic effects, and that following all pharmacy policies and procedures is essential to minimizing risk. Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations, and Perishables; Pharmacy Department Manager; Staff Pharmacists.
Medical Laboratory Technician, Medical Oncology, Sevierville Covenant HealthMedical Laboratory Technician, Medical Oncology, SeviervilleKnoxville, TNOur team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region. Covenant Oncology Group Overview: Covenant Health Oncology Group is part of the regions largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home.
Lab Technician Covenant HealthLab TechnicianKnoxville, TNMinimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. With more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services.
LAB TECHNICIAN Covenant HealthLAB TECHNICIANKnoxville, TennesseeWith more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Non Certified Endoscopy Technician Covenant HealthNon Certified Endoscopy TechnicianKnoxville, TNAssists with planning, set up, performs and cleans up the assigned endoscopy procedure; demonstrates knowledge of equipment and instrumentation pertaining to case; safely operates specialty equipment which may be used in endoscopy cases (i.e. snares, hot biopsy forceps, alligator forceps, Resolution clips, etc…); maintains instruments and equipment integrity; performs room turn-over and terminal cleaning; utilizes supplies in a cost effective manner. Identifies and communicates problems and variances from patient care goals and participates in finding solutions; uses available problem-solving techniques to resolve patient problems and follows through with health care team to implement solutions; clearly, efficiently, and confidently communicates significant information about patient care progress toward goals; collaborates with peers.
Certified Pharmacy Technician Cencora IncCertified Pharmacy TechnicianKnoxville, TNThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Coordinates routine and moderately complex pharmacy support and operational activities by organizing work, monitoring progress, and helping maintain timely completion of assigned tasks.
Certified Pharmacy Technician Cencora, Inc.Certified Pharmacy TechnicianKnoxville, TNThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Coordinates routine and moderately complex pharmacy support and operational activities by organizing work, monitoring progress, and helping maintain timely completion of assigned tasks.
Lead Sterile Processing Technician Covenant HealthLead Sterile Processing TechnicianKnoxville, TNLicensure Requirement: IAHCSMM (International Association for Healthcare Material Management) as a Certified Registered Sterile Processing Technician (CRCST) or CBSPD (Certification Board for Sterile Processing Technicians) as a Certified Sterile Processing Distribution Technician (CSPDT) certification. Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Aircraft Maintenance Technician - RW Med-Trans CorporationAircraft Maintenance Technician - RWJacksboro, Tennessee$65,239–$94,567 / yearFull timeAircraft Maintenance Technician will perform maintenance services including mechanical inspections, screening, repairs and provide regular statuses to the Lead Technician. This is a key role to ensure our team can safely maintain and deliver timely and high-quality transportation services, care and customer service to patients.
Veterinary Technician Bluegrass Animal HospitalVeterinary TechnicianKnoxville, TNFull timeDeliver exceptional, compassionate nursing care to patients utilizing a variety of technical skills, including diagnostic sample collection, catheter placement, venipuncture, radiography, dental radiology, and prophylactic cleanings. Veterinary Technicians are advocates for their patients and work in conjunction with veterinarians to provide exceptional patient care and superior client service.