Palm Harbor, FL15 days ago
The Member Services Representative is expected to deliver exceptional customer service to inquiring members, guests, and program participants, helps create a friendly and welcoming environment by greeting all who enter the Y, responds to general questions and assists with requests for assistance with membership changes or transactions, and contributes to membership sales by giving tours, promoting memberships, providing information about programs, events and more. They provide services including membership and program receipting; conducting tours and tour follow-ups; handling of member phone inquiries; assisting the Membership Director with all relationship-building activities; and performing other tasks as assigned.