UNKNOWN

ADAPTED_NOW

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

<h2>Overview</h2>Opportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus<ul><li>Immediately greet guests and offer to assist with their needs.</li><li>Register and assign guests to hotel rooms.</li><li>Establish methods of payment and verify credit.</li><li>Make and confirm reservations.</li><li>Compute bills, collect payments, and make change for guests.</li><li>Transmit and receive messages, using telephones or the PMS system.</li><li>Respond to guest requests in a timely manner.</li><li>Receive and resolve guest complaints, elevating to supervisor if necessary. </li><li>Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.</li><li>Perform bookkeeping activities, such as balancing accounts and conducting audits.</li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. </li><li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.</li><li>Ensure overall guest satisfaction.</li><li>Perform other duties as requested by management.</li></ul> Your Background and Skill<ul><li>High School diploma or equivalent preferred.</li><li>Previous customer service experience or equivalent training required.</li><li>Knowledge of PMS systems preferred.</li></ul> HHM Hotels Benefits and Perks<ul><li>Competitive wages for full time and part time opportunities</li><li>Medical, Dental and Vision Health Insurance</li><li>Paid Time Off</li><li>401k Company Match</li><li>Daily Pay</li><li>Free Basic Life Insurance</li><li>24/7 access to TELUS Health, a confidential work-life resource.</li><li>Travel Discounts</li><li>Commuter Transit and Commuter Parking Benefits</li><li>Employee Assistance and Wellness Program</li><li>Educational/Professional Development</li><li>Referral Bonus Program</li></ul> Work Environment and Context<ul><li>Work schedule varies and may include working on holidays, weekends and alternate shifts.</li><li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.</li></ul> What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It<h2>About Us </h2>This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.  HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

The Plaza Hotel Pioneer Park

Guest Service Agent

HHM Jobs

FEED

This role involves greeting and assisting customers, coordinating shuttle services, providing timely updates, managing vehicle readiness, and supporting communication between departments. The Brain Department Coordinator (CSR) serves as the first point of contact for customers and plays a key role in ensuring a seamless and positive dealership experience.

CUSTOMER SERVICE REPRESENTATIVEThe Brain Department Coordinator (CSR) serves as the first point of contact for customers and plays a key role in ensuring a seamless and positive dealership experience. This role involves greeting and assisting customers, coordinating shuttle services, providing timely updates, managing vehicle readiness, and supporting communication between departments. The Coordinator ensures all customers are supported efficiently, professionally, and in alignment with the dealership’s customer service standards.Core Responsibilities:<ol><li>Customer Greeting & First Contact</li><li><ul><li>Greet every customer in a friendly, professional manner upon arrival at the dealership.</li><li>Ensure all guests feel welcomed and attended to immediately.</li><li>Maintain a positive and helpful presence in the service area.</li></ul></li><li>Shuttle Coordination</li><li><ul><li>Schedule shuttle drop-offs and pick-ups for service customers.</li><li>Maintain an accurate shuttle list and follow up with customers waiting for shuttle service.</li><li>Communicate with shuttle drivers to ensure efficient and timely transport.</li></ul></li><li>Customer Updates</li><li><ul><li>Provide hourly updates to customers waiting for their vehicles in the service department.</li><li>Inform customers of any delays, status changes, or estimated wait times.</li><li>Follow up regularly until the customer’s vehicle is ready for pickup.</li></ul></li><li>Car Wash & Vehicle Readiness</li><li><ul><li>Follow up with service advisors and monitor the car wash times and communicate estimated completion times to customers.</li><li>Collaborate with wash and service teams to streamline delivery readiness.</li></ul></li><li>Sales Coordination for Orphan Customers</li><li><ul><li>Identify customers without an assigned sales representative ("orphan customers").</li><li>Promptly assign and introduce them to an available salesperson.</li><li>Share relevant customer information with the sales team to ensure a smooth transition and support the sales process</li></ul></li></ol>    6.General Communication & Coordination<ol><li><ul><li>Maintain open communication between service, sales, porters, and shuttle teams.</li><li>Proactively manage customer needs and ensure all team members are informed.</li><li>Represent the dealership’s customer service standards at all times.</li><li>Assits in keeping manuals, wheel locks, and keys in order</li><li>Completes delivery process after a sale</li><li>Follows up with customers over the phone for plates and registration</li></ul></li></ol>Requirements:<ul><li>Bilingual in Spanish</li><li>Strong communication and interpersonal skills</li><li>Prior experience in customer service (auto industry is a plus)</li><li>Comfortable with computers, scheduling software, and multitasking</li></ul>Education/ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Vision insurance</li></ul>About Us:At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!

Charlie Clark Auto Group

CUSTOMER SERVICE REPRESENTATIVE

TalentNest

FULL_TIME

YEAR

Our offerings include TopView Hop-On Hop-Off bus tours (available in New York City and London), Tea Around Town - a unique experience bus tour now operating across major U.S. cities (including New York, Los Angeles, Miami, Chicago, Dallas, Houston, and more), cruises, and bike rentals. We serve thousands of guests daily and continue to expand into new markets, making this an exciting opportunity to join a rapidly growing, high-volume operation where your work directly impacts the customer experience.

TopView is a fast-growing sightseeing and local experiences company offering a wide range of experiences across major cities in the U.S. and London. Our offerings include TopView Hop-On Hop-Off bus tours (available in New York City and London), Tea Around Town - a unique experience bus tour now operating across major U.S. cities (including New York, Los Angeles, Miami, Chicago, Dallas, Houston, and more), cruises, and bike rentals. We serve thousands of guests daily and continue to expand into new markets, making this an exciting opportunity to join a rapidly growing, high-volume operation where your work directly impacts the customer experience.Rate: $12.00/hour Schedule: Open availability required based on operational needs; Friday through Monday and holiday availability are required, including evenings Location Requirement: Candidates must be based in Texas<h3 style="line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt">What You’ll Do</h3><ul><li style="list-style-type:disc">Handle customer inquiries (emails and chat) across multiple U.S. cities and international locations, including London, UK</li><li style="list-style-type:disc">Assist customers with bookings, changes, and general inquiries</li><li style="list-style-type:disc">Manage high-volume escalations with professionalism and confidence</li><li style="list-style-type:disc">Follow company policies and escalation protocols</li><li style="list-style-type:disc">Accurately document interactions in Zendesk (or similar CRM)</li><li style="list-style-type:disc">Work in a fast-paced, high-volume environment</li></ul><h3 style="line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt">What We’re Looking For</h3><ul><li style="list-style-type:disc">Strong communication and problem-solving skills</li><li style="list-style-type:disc">Experience handling customer escalations, complaints, and high-pressure interactions</li><li style="list-style-type:disc">Ability to multitask and stay organized under pressure</li><li style="list-style-type:disc">Reliable, professional, and able to work independently</li><li style="list-style-type:disc">CRM experience (Zendesk is a plus)</li></ul><h3 style="line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt">Requirements</h3><ul><li style="list-style-type:disc">Must be available for overnights, weekends, and holidays</li><li style="list-style-type:disc">Must have a reliable computer, internet, and headset</li><li style="list-style-type:disc">Must have a quiet workspace</li><li style="list-style-type:disc">Must be dependable — attendance and punctuality are critical</li><li style="list-style-type:disc">Bilingual is a plus (English and Spanish)</li><li style="list-style-type:disc">Must reside in Texas</li></ul><h3 style="line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt">Additional Info</h3><ul><li style="list-style-type:disc">Fully remote position (equipment not provided)</li><li style="list-style-type:disc">High-volume environment — must be comfortable handling back-to-back interactions</li><li style="list-style-type:disc">Opportunities for part-time and full-time schedules</li></ul><h3 style="line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt">Apply If You</h3><ul><li style="list-style-type:disc">Stay calm and professional in high-pressure situations</li><li style="list-style-type:disc">Are reliable and consistent in a remote role</li><li style="list-style-type:disc">Can work independently and take ownership</li></ul>Powered by JazzHR

TopView Sightseeing

Customer Service Representative

partner JazzHR

OTHER

In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours!This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success.With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.Key Responsibilities:<ul><li> Coordinate resort bookings and ensure smooth guest experiences. </li><li> Maintain and update the resort website and social media. </li><li> Use social media and lead tools to attract new clients. </li><li> Provide excellent customer service and assist guests with travel plans. </li><li> Learn and utilize new software for better pricing and service. </li></ul>RequirementsRequirements:<ul><li>No experience needed — full training and certification provided. </li><li> A passion for travel and travel experience is a plus.</li><li> Strong communication and friendly demeanor. </li><li> Ability to work independently and manage time effectively. </li><li> Basic social media knowledge is a plus. </li><li> Self-motivated and flexible. </li></ul>BenefitsBenefits:<ul><li>Flexible schedule: Part-time or full-time options. </li><li>Training & Certification: Comprehensive training at no cost. </li><li>Travel perks: Special discounts and travel benefits. </li><li>Supportive team: Collaborate with a helpful and driven team. </li><li/></ul>If you're passionate about travel and helping others, apply now to join us as an online travel specialist!

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Guest Service AgentThe Plaza Hotel Pioneer Park

CUSTOMER SERVICE REPRESENTATIVECharlie Clark Auto Group

Customer Service RepresentativeTopView Sightseeing

Remote Customer Service Agent/Travel BookerFran's ExploreMore Travel

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