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Through strong team development, thoughtful problem-solving, and cross-functional collaboration, the Guest Experience Manager not only enhances guest satisfaction but also strengthens the hotel’s reputation, drives loyalty, and supports overall operational and financial success. By leading Front Desk, Valet, and Bell Services, this leader ensures consistency in service delivery, anticipates guest needs, and transforms everyday interactions into memorable experiences.

YEAR

Eldorado Hotel & Spa

Guest Experience Manager

J-Vers Cloud

Operational Leadership - Plans, controls, and directs all environmental services and patient transport operations, including cleaning, sanitizing, floor care, waste management, and patient movement services, to meet operational and financial goals, client objectives, regulatory requirements, and customer expectations. Aramark Healthcare+ is seeking an Environmental Services (EVS) Director to lead environmental services and patient transport operations at Presbyterian Hospital, a large acute care facility in Albuquerque, New Mexico.

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you 
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service 
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it 
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

Aramark

Environmental Services EVS Director

FULL_TIME

FEED

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

HOUR

Spencer Gifts - Spirit Halloween

Store Manager - Spencer's

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Senior Assistant Store Manager

Assistant Store Manager - Spencer's

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installations decision on the 3-year residency requirement.

United States Air Force

GUEST SERVICES MANAGER

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Zia Park Casino Hotel Racetrack

Cage and Guest Services Shift Manager

[AW]-iCims

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

PENN Entertainment Inc

Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area). We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere.

Busch's, Inc.

Guest Service Manager Assistant (Full Time)

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These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Live Nation Entertainment

Live Nation Albuquerque - Guest Services

Live Nation Worldwide

This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer printer and other office productivity machinery.

InTown Lessee Services

Guest Services Representative

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.

Our care and commitment to our employees comes from a deeply rooted history that started nearly 60 years ago when James Haslam II opened the first Pilot in Gate City, VA. Since that opening we have celebrated many accomplishments and have stayed true to our mission of "Connecting people and places with comfort, care and a smile at every stop." We are proud to be family owned and we welcome each new team member as part of the family.

Pilot Flying J is one of the best retail and restaurant employers in North America. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! We offer both full and part-time positions with plenty of growth opportunities. Please visit our Careers website for more information, including videos, testimonials, and current openings.

Pilot Travel Centers LLC

Guest Services Leader

This is a seasonal, part-time position which requires a part time flexible schedule including weekends, evenings, and holidays up to 29 hours a week or less over a 90-day period. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Meow Wolf

Guest Services Associate (Seasonal, Part Time)

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Oak View Group

Guest Services Supervisor | Part Time | Pan American Center

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Guest Services Supervisor | Part-Time | Pan American Center

Assist with general guest service tasks such as delivering items to guest rooms, assisting guests with check-ins, responding to guest requests, and addressing lost and found issues as required. Ensure guests are greeted upon arrival, quickly and appropriately fulfill guest requests, and approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Los Poblanos Historic Inn & Organic Farm

Guest Services Agent

Los Poblanos LP

Prepares and safeguards cash receipts, prepares daily cashiers report, daily activity report, and may prepare consolidated daily activity report. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

Guest Services Manager Jobs in New Mexico

Guest Experience Manager Eldorado Hotel & Spa

Environmental Services EVS Director Aramark

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

GUEST SERVICES MANAGER United States Air Force

Cage and Guest Services Shift Manager Zia Park Casino Hotel Racetrack

Cage and Guest Services Shift Manager PENN Entertainment Inc

Guest Service Manager Assistant (Full Time) Busch's, Inc.

Live Nation Albuquerque - Guest Services Live Nation Entertainment

Live Nation Albuquerque - Guest Services Live Nation Worldwide

Guest Services Representative InTown Lessee Services

Guest Services Leader Pilot Travel Centers LLC

Guest Services Associate (Seasonal, Part Time) Meow Wolf

Guest Services Supervisor | Part Time | Pan American Center Oak View Group

Guest Services Supervisor | Part-Time | Pan American Center Oak View Group

Guest Services Agent Los Poblanos Historic Inn & Organic Farm

Guest Services Agent Los Poblanos LP

Guest Services Representative United States Air Force

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