427 Results for

Guest Services Manager Jobs in Napa, CA

Jobs

Yountville, CA

$62,400–$72,800 / year

Handle guest inquiries, complaints, and requests, escalating issues as needed to ensure resolution Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met efficiently Assist in managing room inventory and rate strategy to maximize revenue and occupancy Conduct regular audits of front office procedures and systems to ensure accuracy and compliance Assist in implementing and enforcing hotel policies and procedures related to front office operations Provide support to the Guest Experience Manager in administrative tasks, such as report generation and budget management REQUIRED QUALIFICATIONS Bachelor's degree in Hospitality Management or related field preferred Minimum of 2 years of experience in front office operations, with supervisory experience preferred Strong leadership and interpersonal skills Excellent communication and customer service skills Proficiency in hotel management software and Microsoft Office Suite Ability to multitask and prioritize tasks effectively in a fast-paced environment Flexibility to work varying schedules, including nights, weekends, and holidays Knowledge of hotel policies, procedures, and safety regulations Attention to detail and problem-solving abilities PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods of time, including during long shifts Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers for typing, data entry, and handling office equipment Ability to lift and/or move up to 20 pounds occasionally (files, office supplies) The above is intended to describe the general content of and requirements for the performance of this job. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary.

1 day ago

Vallejo, CA

$100,000–$150,000 / year

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Oversee and coordinate, with the Maintenance Director, the broad array of facility-related maintenance including fiber glass, plumbing, carpentry, painting, masonry, A/C shop, facilities electrical, and wooden coaster structures, as well as being involved in new ride installations. Overview:

The Maintenance Division is currently seeking a qualified person to manage all activities related to facilities maintenance to include paint, carpentry, sign/art, landscape, pest control, life support, dive operations, and water quality.

Today

New
Yountville, CA
$80,000–$90,000 / year
The Banquet Manager is responsible for overseeing all aspects of events including meetings, conferences, weddings, and special functions, ensuring exceptional guest experiences and seamless operational execution. PRIVATE EVENT MANAGER Yountville, CA We are seeking a skilled, organized, and service-driven Banquet Manager to lead the planning and execution of banquet and event operations.
1 day ago

Rohnert Park, CA
$18.90–$19.15 / hour
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
30+ days ago

Petaluma, CA
$23.31–$23.56 / hour
p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
30+ days ago

Concord, CA
$20.90–$21.15 / hour
Full time
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
30+ days ago

Vacaville, CA
$18.90–$19.15 / hour
Full time
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
30+ days ago

Santa Rosa, CA
$25.21–$25.46 / hour
Full time
The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
30+ days ago

Walnut Creek, CA
p>The purpose of a GUEST SERVICES MANAGER is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service.
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
30+ days ago

Richmond, California
check outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates, requests for maintenance and repair work. Check in/out guests, including assigning guest's rooms and accommodating special requests whenever possible.
30+ days ago

New
Saint Helena, CA
Recognized as benchmarks for their regions, our domestic portfolio includes the highly acclaimed Argyle Winery in Oregon's Willamette Valley, MacRostie Winery and Vineyards in Sonoma, and Markham Vineyards in Napa Valley. This role uses critical thinking skills and active listening to provide personalized customer service and suggest customized wine selections based on preference to drive sales and membership signups and upgrades.
Today

Santa Rosa, CA
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
30+ days ago

Fairfield, CA
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
21 days ago

New
Sonoma, CA
This is done by holding themselves and their teammates accountable for taking our best practices "the last mile" - optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The Events Staff - Guest Services is a seasonal, as needed per event position to assist guests during raceway events.
Today

Glen Ellen, CA
Reporting to the Hospitality Coordinator, the part time Guest Services position is responsible for providing exceptional hospitality and memorable guest experiences by welcoming and directing guests, introducing winery offerings to include tastings and visitation policies, taking, and fulfilling reservations, and guiding guests to/from experiences. Primary point of contact for all guest interactions to include greeting in-person or via telephone, responding to inquiries, executing daily reservations, and processing ticket sales to ensure the best guest experience possible.
30+ days ago

Vallejo, CA
$17.90–$19.90 / hour
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Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
30+ days ago

New
Kenwood, CA
li>Manage arrivals: greet guests, register and assign rooms, check IDs and collect credit cards, provide tours and detailed information about the property, and assist the guest to their room when requested . You'll be the face that warmly greets them, helps them plan an amazing getaway, answer questions, resolve issues, and ultimately plays a critical role in making their stay enjoyable.
1 day ago

New
Walnut Creek, CA
p>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
5 days ago

SAN RAFAEL, California
$23–$26 / hour
li style="font-size:10pt;font-family:'poppins' , sans-serif;color:#0d0d0d;font-weight:400">Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests. Overview:
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.
9 days ago

Pinole, CA
The ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
8 days ago

Berkeley, CA
$36–$39 / hour
p>As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Under the supervision of the Director of Venue Management, the Audience Services Manager assists in the efficient operation of all Audience Services activities in various Cal Performances venues (Zellerbach Hall, Zellerbach Playhouse, Wheeler Auditorium, the Hearst Greek Theatre, and certain performances at Hertz Hall and First Congregational Church).
24 days ago

CA
$23–$25 / hour
p>In addition to front desk responsibilities, the Guest Service Agent operates the resort's communication systems, ensuring that all guest calls, messages, and requests are handled promptly, professionally, and accurately. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
30+ days ago

Pinole, California
The ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
9 days ago

New
Vallejo, CA
As one of America''s Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
4 days ago

Berkeley, CA
$33–$36.54 / hour
li>Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) .
30+ days ago

Walnut Creek, CA
$28.85–$37.98 / hour
li>Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) .
30+ days ago

Vallejo, CA
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch.
30+ days ago

Walnut Creek, CA
$22–$25 / hour
Physical Demands/ Environmental Conditions** * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment **Travel Requirement** * Availability to travel 10% of the time to attend training and meetings **DISCLAIMER** : This job description is intended to describe the general job functions and requirements for this position. * Possesses strong organizational skills to execute and prioritize multiple tasks **Minimum Educational Level/Certifications** * High School Diploma or GED required * Bachelor's Degree preferred * Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization **Minimum Work Experience and Qualifications** * Prior management experience in service sales industry leading 4-10 employees preferred.
30+ days ago

New
San Rafael, California
As a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Today

New
San Rafael, California
As a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Today

New
Petaluma, CA
$19–$22 / hour
p>The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSM is responsible for hiring and developing talented team members who build relationships and translate the value of 24 Hour Fitness product and service offerings, have a strong focus on behaviors that drive member acquisition and retention, and proactively review process and team member effectiveness.
5 days ago

New
Concord, California
You will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.
Today

Napa, CA
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
30+ days ago

Napa, California
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Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

30+ days ago

San Rafael, California
Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
30+ days ago

CA
$120,000–$130,000 / year
p>What you will be doing: Reporting to the Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Lead, mentor, and manage the Event Sales and Services teams, including recruitment, onboarding, performance management, and professional development. In this pivotal role, youll guide our talented Event Services team shaping every detail of our conferences and events to ensure they exceed expectations and reflect the essence of wine countrys most iconic destination.
30+ days ago

San Rafael, CA
$16.90–$19 / hour
Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
30+ days ago

San Rafael, CA
$16.90–$19 / hour
Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
30+ days ago

Fairfield, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
It's fun to work in a company where people truly BELIEVE in what they're doing!
16 days ago

Vacaville, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
Vacaville, CA
154 Browns Valley Parkway, Vacaville, CA 95688-3062, United States of America.
28 days ago

Pinole, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
It's fun to work in a company where people truly BELIEVE in what they're doing!
30+ days ago

Vallejo, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
It's fun to work in a company where people truly BELIEVE in what they're doing!
29 days ago

Concord, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
Concord, CA
3375 Port Chicago Hwy, Concord, CA 94520-1680, United States of America.
19 days ago

Davis, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
It's fun to work in a company where people truly BELIEVE in what they're doing!
26 days ago

Pittsburg, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
It's fun to work in a company where people truly BELIEVE in what they're doing!
30+ days ago

Antioch, California
Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
Antioch, CA
4863 Lone Tree Way, Antioch, CA 94531, United States of America.
30+ days ago

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Guest Services Manager Jobs in Napa, CA

Assistant Guest Experience Manager The Estate Yountville

Facilities Maintenance & Life Support Manager - $100,000 - $150,000 Six Flags Discovery Kingdom

Banquet Manager Estate Yountville

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Guest Services Manager Stonebridge Companies

Guest Services Representative Courtyard

Guest Services Associate Distinguished Vineyards

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep - Including WeekendsFlexible Shifts Extended Stay America Inc

Events Staff - Guest Services Speedway Motorsports

Guest Services (Part-time) - Benziger Family Winery The Wine Group Inc

Guest Services Supervisor Troon Golf LLC

Hotel Guest Services Associate, Kenwood Inn and Spa (Part-Time) Four Sisters Inns

Guest Services Agent Stonebridge Companies

Environmental Services Department Manager Healthcare Services Group, Inc.

Assistant Services Manager Ulta Beauty Inc

Audience Services Manager (6291U) #86664 University of California

Guest Service Agent Auberge Resorts LLC

Assistant Services Manager Ulta Beauty, Inc.

District Manager in Training Dining Services Healthcare Services Group Inc

Sales & Service Manager - Berkeley, 4th St Alo LLC

Sales & Service Manager - Broadway Plaza Alo LLC

Guest Service Representative Nothing Bundt Cakes #103

Sales and Service Manager 24 Hour Fitness, INC.

Restaurant FOH Manager - Full Service - San Rafael, CA HHB Restaurant Recruiting

Restaurant BOH Manager - Full Service - San Rafael, CA HHB Restaurant Recruiting

Sales and Service Manager 24 Hour Fitness USA Inc

Guest Assistants (Host / Hostesses) O'Charley's Team Members

Member Services Representative Weekend Planet Fitness - Redding

Member Services Representative Weekend Redding

Member Services Representative Planet Fitness - Redding

Member Services Representative Crunch

Director, Event Sales & Services Accor SA

Member Services Representative Crunch Holdings LLC

Member Services Representative Nothing Bundt Cakes

Planet Fitness - Member Services Representative - Part Time - Fairfield Taymax Group

Planet Fitness - Member Services Representative - Part Time - Vacaville Taymax Group

Planet Fitness - Member Services Representative - Part Time - Pinole Taymax Group

Planet Fitness - Member Services Representative - Part Time - Vallejo Taymax Group

Planet Fitness - Overnight Member Services Representative - Part Time - Concord Taymax Group

Planet Fitness - Member Services Representative - Part Time - Davis Taymax Group

Planet Fitness - Overnight Member Services Representative - Part Time - Pinole Taymax Group

Planet Fitness - Overnight Member Services Representative - Part Time - Pittsburg Taymax Group

Planet Fitness - Overnight Member Services Representative - Part Time - Vacaville Taymax Group

Planet Fitness - Member Services Representative - Part Time - Antioch Taymax Group

Planet Fitness - Overnight Member Services Representative - Part Time - Davis Taymax Group

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