253 Results for

Guest Services Manager Jobs in Cleveland, OH

Jobs

Cleveland, OH11 days ago

$50,000–$55,000

Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins . Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development .

New!

Strongsville, OHToday

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

New!

North Olmsted, OHToday

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

New!

North Olmsted, OHToday

Medina, OH13 days ago

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

Medina, OH13 days ago

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

New!

Medina, OHToday

$15–$15

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

New!

Cleveland, OH2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Peninsula, OHToday

$16–$18

The Food Prep Worker is responsible for assisting cooks, chefs, or food service managers by preparing ingredients for recipes and performing other food preparation and service tasks. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Medina, OH11 days ago

$65,000–$75,000

The Executive Chef is a management position overseeing chef managers as well as hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Avon, OH30+ days ago

$14.95–$22.22 Per Hour

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.

Cleveland, OH11 days ago

$55,000–$65,000

Reporting directly to the AGM, you will be the first point of leadership for the floor team, ensuring staff are performing at their best and guests are enjoying a safe, fun, and high-energy environment. POSITION OVERVIEW: Pins Mechanical Co. is a social gathering destination where old-school entertainment meets great food and drinks.

PARMA HEIGHTS, OH30+ days ago

Join Our Team Join Our Team (https://careers-hcsgcorp.icims.com/jobs/667381/dining-services-assistant-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336028984) . Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility.

STRONGSVILLE, Ohio12 days ago

As one ofAmerica's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.

STREETSBORO, OH30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

PARMA HEIGHTS, OH30+ days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

LORAIN, Ohio12 days ago

Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Overview: Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account!

CLEVELAND, OH19 days ago

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.

CHARDON, Ohio20 days ago

$18–$20 Per Hour

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Westlake, OH13 days ago

The Summer Train Driver & Guest Services Representative plays a key role in creating fun, memorable, and engaging experiences for guests at Crocker Park throughout the summer season. We are committed to delivering high?quality, innovative solutions to meet the evolving needs of our clients and communities.

New!

Cleveland, OH6 days ago

$55,000–$65,000

They ensure guests enjoy unexpected and remarkable experiences, drive positive financial results, cultivate a positive culture for team members, and supports the development and leadership of the team. Our original Minneapolis location brings that idea to life as a fast-casual restaurant — bright, playful, and family-friendly —serving fine-dining quality burgers and the best fries in town with counter-service ease.

Hudson, OH30+ days ago

Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Cleveland, OH30+ days ago

As a Nutrition Services Assistant (Food Service Worker) in our cafeteria, you will be essential in offeringdaily food service necessary to meet patient and customer dietary needs. Maintains a neat, clean and sanitary work area appropriate for food and service ware handling including mopping, sweeping and dishwashing.

Cleveland, OH30+ days ago

Maintains a neat, clean and sanitary work area appropriate for food and service ware handling including mopping, sweeping and dishwashing. As a member of our Nutrition Patient Services team, you will support our patients by preparing and serving quality meals.

Mentor, Ohio15 days ago

You will support, guide and mentor your hotel team and leading by example, you will champion them to provide personalized service for our guests resulting in great financial performance for our owners. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels.

New!

Akron, OH6 days ago

$53,000–$70,000 Per Year

We're seeking driven leaders who love developing teams, providing exceptional guest experiences, and creating a positive workplace culture. We want managers who empower their teams, take pride in their centers, and genuinely enjoy helping people feel their best.

Lyndhurst, OH13 days ago

$52,000–$59,000

POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.

New!

Cleveland, OH4 days ago

Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. Job Description As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Cleveland, OH21 days ago

Full-time

You will oversee reservations made through Landing’s platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple channels, and report on market performance to your Hub Manager. Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests don't wait.

Parma, OH26 days ago

$60,000–$60,000 Per Year

3–5+ years of General Manager or multi-unit leadership experience (family entertainment, hospitality, retail, or similar industry preferred). This role drives revenue, develops people, ensures operational excellence, and delivers an exceptional guest experience.

Cleveland, OH11 days ago

Promote excellent service by providing training and education to employees, maintain the facility, creating a secure, safe, clean, and efficient environment. The bar manager will train and guide staff to build food and beverage sales that meet or exceed budgeted guidelines.

New!

Cuyahoga Falls, OH3 days ago

The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service.

Middleburg Heights, OH8 days ago

Sure, Perkins started with dozens of pancakes and waffle options, but soon enough we grew to offer American staples like breakfast all day, hearty steak plates, juicy burgers, and a wide selection of handcrafted handhelds, soups, and salads. As a Restaurant Manager, you will oversee front-of-house operations, ensure great food and service is delivered to our guests, and manage all front-of-house employees.

New!

Cleveland, OH5 days ago

New!

Seven Hills, OH3 days ago

Full-time

the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.

Cleveland, OH15 days ago

$65,000–$105,000 Per Year

Marble Room Steaks & Raw Bar, Cleveland s iconic fine-dining destination, is seeking an experienced Restaurant Manager to join our our front-of-house operations team and deliver unforgettable guest experiences in one of America s most spectacular dining rooms. Housed in a magnificently restored 19th-century bank building with soaring marble pillars and gilded grandeur, Marble Room is repeatedly recognized as a top restaurant in the country.

Orange Village, OH15 days ago

Full-time

the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. A Restaurant Manager at Cooper’s Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program.

New!

Statesboro, OH6 days ago

$50,000–$65,000 Per Year

Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, manage Guest complaints, and ensure sanitation, safety, and food quality. Staff, train and develop their department’s hourly team members through ongoing feedback and coaching, Directly supervise team members, correcting behaviors as needed and providing recognition to continuously improve performance.

Cuyahoga Falls, OH30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

New!

Cleveland, OH5 days ago

Parma, OH30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Lyndhurst, OH13 days ago

$65,000–$75,000

Promotes a guest-first culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Guest Satisfaction Surveys), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food safety and quality, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy. Takes an active role in promoting Qdoba in the local community, including networks with community leaders to establish relationships; participates and represents the brand in community events; keeps informed of local competitor activities; works with local organizations to help promote brand awareness.

Elyria, Ohio22 days ago

General office duties include, but not limited to answering phones, transferring, and taking messages for other staff members, making copies, data entry scanning documents, and filing office paperwork. Your daily tasks will involve a blend of hands-on guest interaction and behind-the-scenes coordination, often moving between the reception area, meeting rooms, and back-office workspace.

Cleveland, OH30+ days ago

Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:

Cleveland, OH11 days ago

New!

Seven Hills, OH3 days ago

Full-time

the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. As an Executive Kitchen Manager at Cooper’s Hawk, you’ll lead a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu, thoughtfully paired with our wines.

Cleveland, OH22 days ago

This is more than a long-term management role — it’s an opportunity to set roots down and lead a high-performing team to shape the next chapter of a long-standing fine dining institution. We’re representing a premier restaurant group with over six decades of excellence, known for its award-winning concepts, high-touch service, and deeply loyal teams.

Akron, OH25 days ago

Full-time

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. Associate's degree or equivalent from two-year College or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Cleveland, OH30+ days ago

Work collaboratively with Ethos Hospitality Group's operations and marketing teams to build a successful brand and to foster true guest loyalty. Provide leadership, coaching, and direction to a team of people in a loving and supportive way that builds loyalty.

Cleveland, OH30+ days ago

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Guest Services Manager Jobs in Cleveland, OH

Jobs

Chick-fil-A ManagerAramark

Senior Assistant Store ManagerSpencer's

Store Manager - Spencer'sSpencer's

Assistant Store Manager - Spencer'sSpencer's

Store Manager - SpiritSpirit Halloween

Assistant Store Manager - SpiritSpirit Halloween

Food Service Worker - Medina Hospital - Patient - Cleveland ClinicAramark

Temporary Field Service Animatronic Technician (Hudson - Mayfield)Spencer's

Food Prep Worker I - ALL Other OH Markets & OCSAramark

Executive ChefAramark

Guest Services LeaderPilot Flying J

Guest Experience ManagerPins Mechanical Co

Dining Services Assistant ManagerHealthcare Services Group, Inc.

District Manager in Training - Environmental ServicesHealthcare Services Group, Inc.

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Dining Services - Manager in TrainingHealthcare Services Group, Inc.

Environmental Services / Custodial Manager 2Sodexo

Environmental Services Department ManagerHealthcare Services Group, Inc.

Summer Train Driver and Guest ServicesStark Enterprises

Service Manager: Le BurgerHarbor Bay Hospitality

Certified Dietary ManagerHealthcare Services Group, Inc.

Nutrition Services Assistant (Food Service) - RetailUniversity Hospitals

Nutrition Services Assistant (Food Service)University Hospitals

General ManagerResidence Inn Cleveland Mentor

Spa / Retail ManagerEuropean Wax Center

Restaurant General ManagerQdoba

General ManagerAramark

Hospitality ManagerLanding

General ManagerG5 Entertainment LLC

Bar Manager - Lost on the River - Cleveland, OH (Cleveland, OH)Harry Buffalo | Corporate Management Group

Shift ManagerDonatos Pizza

Restaurant Manager | Perkins American Food Co. | Middleburg HeightsJDK Management Company

Restaurant Manager Perkins American Food Co. Middleburg HeightsJDK Management Company

General ManagerCooper's Hawk Winery & Restaurants

ManagersMarble Room Steaks and Raw Bar

Restaurant ManagerCooper's Hawk Winery & Restaurants

Restaurant ManagerRuby Tuesday

LPN Med Care ManagerSunrise Senior Living

Bar Manager - Lost on the River - Cleveland, OH (Cleveland, OH)TownHall Ohio City

Care ManagerSunrise Senior Living

Qdoba District ManagerQdoba

Front Office ManagerThe Salvation Army Eastern Territory

Assistant Manager - Town Hall - Cleveland, OH (Cleveland, OH)Harry Buffalo | Corporate Management Group

Assistant Manager - Lost on the River - Cleveland, OH (Cleveland, OH)Harry Buffalo | Corporate Management Group

Executive Kitchen ManagerCooper's Hawk Winery & Restaurants

Restaurant General Manager, Fine DiningKalos Consulting, Inc.

Dining Room ManagerBrookdale Senior Living

General Manager - FWD (Cleveland,, OH)Harry Buffalo | Corporate Management Group

General Manager - Green Goat Cafe - Superior Ave - Cleveland, OH (Cleveland, OH)Harry Buffalo | Corporate Management Group

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