1,403 Results for

Guest Services Manager Jobs in Chicago, IL

Jobs

Willowbrook, IL7 days ago

$22–$27

li>Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.

New!

Arlington Heights, IL2 days ago

$59,000–$65,000 Per Year

Founded in 1985, former federal prosecutors Rick Rosenfield and Larry Flax combined their fervor for food and fresh ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, California Club and Thai Chicken that are created in a lively open kitchen. See California Pizza Kitchen Terms & Conditions at https://www.cpk.com/legal/terms-of-use and Privacy Policy at https://www.cpk.com/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Willowbrook, IL7 days ago

$19–$23.50

Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.

NAPERVILLE, IL30+ days ago

Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.

New!

Chicago, IL1 day ago

li>Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability. This role also includes opening and closing duties, coordinating front-of-house staffing, and ensuring smooth event execution by liaising with production, bar, security, and medical staff.

New!

St John, VI5 days ago

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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

New!

Chicago, IL5 days ago

$60,940–$65,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

Shorewood, IL30+ days ago

$17.25–$17.50 Per Hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

North Riverside, IL30+ days ago

$17–$17.25 Per Hour
Full-time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Niles, IL20 days ago

$20.50–$21.01 Per Hour

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

North Riverside, IL30+ days ago

$22–$22.25 Per Hour
Full-time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

North Riverside, IL30+ days ago

$19–$19.25 Per Hour
Full-time

CHICAGO, IL7 days ago

$75,000–$85,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The Catering Executive Chef is a management position overseeing chef managers as well as hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes.

Chicago, IL25 days ago

At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and this client-facing position provides the perfect opportunity to combine your passion for service with brilliant people skills and enthusiasm for creating a hospitality-focused workplace environment.

What your day-to-day will look like:

Oversee guest service programs including temporary access badges, landlord building access cards, lost & found, luggage storage, and quarterly inspections for art and meeting rooms.

Bolingbrook, IL30+ days ago

Contractor

p class="MsoNoSpacing" style="text-align:justify">The expectation is that this person can step in quickly, operate independently, and build a scalable model that brings visibility, alignment, and accountability to how work enters and moves through Guest Services.

This role will serve as the front door to the organization, ensuring incoming work across AI, product, operations, and process improvement is captured, structured, sized, prioritized, and tracked through execution.

Deerfield, IL30 days ago

Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and all other sensitive documents. Attends all operation meetings, Revenue calls, group resume and BEO meeting in a timely manner and ensure information is shared with team members.

Glen Ellyn, IL16 days ago

This includes frequent interaction with the public and park district staff to promote programs and services, perform program registration transactions, reserve rooms, prepare and process mail, and assist with clerical support for management staff. Additional duties include but are not limited to: informing program participants of class cancellations or changes, handling and balancing cash and other POS transactions, typing, data entry, filing, maintaining confidential information, assisting with special events, and performing other duties as assigned.

Naperville, IL30+ days ago

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

Skokie, IL30+ days ago

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Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

Chicago, Illinois9 days ago

li class="MsoNoSpacing" style="margin-left:8px">Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.

New!

Joliet, ILToday

$17.20–$25.55 Per Hour

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.

Joliet, IL7 days ago

$17.20–$25.55 Per Hour

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.

Chicago, IL30+ days ago

The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Chicago, IL7 days ago

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. Share Guest Service Representative on LinkedIn Tweet Guest Service Representative Share Guest Service Representative on Facebook Share Guest Service Representative via Email.

Tinley Park, IL30+ days ago

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Bolingbrook, IL30+ days ago

They will manage dependencies with other team's functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

New!

Tinley Park, Illinois2 days ago

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Wheaton, IL30+ days ago

$15–$16 Per Hour

Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer. GENERAL PURPOSE This position is responsible for a variety of event roles as it pertains to the overall hosting and executing of events safely and efficiently.

Chicago, IL30+ days ago

$22–$24 Per Hour

Through strong scholarly and community collaborations and a welcoming approach to its exhibitions, collections, publications, research and teaching, and public programs, the Smart Museum plays a dynamic role in expanding artistic canons, rethinking received histories, introducing new perspectives, and engaging diverse communities - locally, nationally, and internationally. In coordination with the Exhibitions team, develops training materials and procedures for each exhibition to ensure that the Guest Services team effectively manages project-specific needs, including turning audio/visual (a/v) equipment on and off, checking regularly to ensure that a/v equipment is working properly, etc.

Wilmette, IL30+ days ago

Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.

Chicago, IL28 days ago

In addition, when exhibitions are not on view, the Guest Services Associate for Events works with colleagues across the Smart Museum to support ongoing operations including support for various administrative, operational, and programmatic areas of the Museum. Supports the Facility and Security Manager and Guest Services Team Leads in building access management, opening and closing the museum, ensuring a safe and welcoming museum environment and collecting visitor assessment information as directed.

Wilmette, Illinois30+ days ago

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Company Overview

We provide the best in hospitality - to our employees and our guests. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you.

Bolingbrook, Illinois30+ days ago

p style="margin:0in;font-size:12pt;font-family:'cambria' , serif">The Product Owner will create and refine user stories and set priorities for sprint planning while working closely with the Product Analyst to ensure the correct acceptance criteria is defined for the product features. They will manage dependencies with other team’s functions through identifying, building, and managing strategic partnerships across the different teams while acting as a liaison between the delivery team and business, ensuring clear communication, and alignment.

IN21 days ago

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Oak Lawn, IL22 days ago

$18.85–$28.30 Per Hour

2)Acts as a liaison and works with volunteers staff with visitor pass system and provides information to guests regarding visitor hour information, acquisition of special visiting hours, emergency or critical visitor access to patient care areas, receive and communicate messages or instructions as provided by patient care areas, notifies patient care areas of guest arrivals, greets and directs guests to patient pick up areas (i.e. discharge lounge, holding areas, etc.). 5)Acts as a liaison between guests and all other hospital areas to include such things as directing guests to Cashier/business office area, informing valet service of vehicle retrieval request, communication with outpatient areas notifying of patient arrival or particular patient needs, communication with security in order to inform of on-going or potential security situation.

New!

Chicago, IL1 day ago

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.

Orland Park, IL30+ days ago

$25.03–$33.87 Per Hour

p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

Chicago, IL20 days ago

$27.31–$36.95 Per Hour

The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

IN30+ days ago

Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Chicago, IL30+ days ago

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Crestwood, IL30+ days ago

Full-time

li style="line-height:normal">Consistently work regular weekly shifts across assigned locations, averaging 30-40 hours per week.

Scheduled should include open, mid, and close shifts, as well as weekends.
Responsibly manage financial transactions including cash drawer, sales, daily deposits, and tips.
- Run financial sales reports and prepare weekly deposits.

New!

Chicago, Illinois6 days ago

Duties include welcoming and interacting positively with visitors, providing information and/or directions for Navy Pier experiences, private and public attended events, managing wheelchair rental, processing lost and found property, communicating with guests on the phone and with facility staff using two-way radios. Duties may include, but are not limited to: Pleasantly greets and assists guests in person or by phone and provides information and/or directions related to Navy Pier, public programs, events and other offerings and/or City of Chicago information.

CHICAGO, IL28 days ago

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility.

Chicago, IL30+ days ago

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.

New!

CHICAGO, IL6 days ago

p>Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Hammond, IN18 days ago

Located in Northwest Indiana in the greater Chicago area and near the Indiana Dunes National Park, PNW serves approximately 9,000 students, including 6,000 core students, in a wide range of academic programs at the baccalaureate, master's and applied doctoral levels. Purdue Northwest employs more than 1,000 faculty and staff members for operations at its main campus in Hammond, Ind., and its branch campus in Westville, Ind., plus additional sites in Northwest Indiana including the Gabis Arboretum near Valparaiso, Ind.

Chicago, IL28 days ago

$50,000–$55,000 Per Year

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.

Carol Stream, IL30+ days ago

Part-time

ul>

Provide exceptional customer service.

Genuinely create memorable experiences for all our guests, every shift, every day, every time.
Successfully complete certification courses within 30 days of hire.
- Basset, Allergen, sexual harassment, and Illinois Food Manager .

Glendale Heights, IL30+ days ago

Part-time

ul>

Provide exceptional customer service.

Genuinely create memorable experiences for all our guests, every shift, every day, every time.
Successfully complete certification courses within 30 days of hire.
- Basset, Allergen, sexual harassment, and Illinois Food Manager .

Chicago, IL30+ days ago

$117,400–$177,600 Per Year

The Manager, Workplace Services plays a strategic and operational leadership role, overseeing workplace experience, facilities operations, and service delivery across one or more AMER campuses. Our spaces combine human-centric design, technology, and hospitality to create workplaces where employees and customers feel welcomed, supported, and empowered to do their best work.

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Guest Services Manager Jobs in Chicago, IL

Assistant General Manager Panera Bread

Restaurant Manager California Pizza Kitchen

Team Manager Panera Bread

Culinary Services Director Healthcare Services Group, Inc.

Housekeeping Manager Thalia Hall

Housekeeping Manager Marriott Vacations Worldwide

Chef Manager - Chicago Public Schools Aramark

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Executive Catering Chef - DePaul University Aramark

Guest Service Manager Jones Lang LaSalle Inc

Guest Services Project Manager Apidel Technologies

Hotel Guest Service Manager BMI Hospitality Management Inc

Front Desk/Guest Services Representative Glen Ellyn Park District

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

Guest Services Agent Study Hotels

Guest Services Leader Pilot Company

Guest Services Leader Pilot Travel Centers LLC

Guest Services Supervisor-Chicago Theatre Madison Square Garden Sports Corp

Guest Service Representative Hyatt Hotels Corp

Guest Services Fan Ambassador at Credit Union 1 Amphitheatre- Tinley Park Live Nation Entertainment Inc

Product Owner, Guest Services Ulta Beauty Inc

Guest Services Fan Ambassador at Credit Union 1 Amphitheatre- Tinley Park Live Nation Worldwide

Event and Guest Services Attendant - Seasonal Wheaton Park District

Guest Services Team Lead, Events University of Chicago

Guest Services Associate Residence Inn Wilmette, IL

Guest Services Associate, Events University of Chicago

Guest Services Associate General Accounts

Product Owner, Guest Services Ulta Beauty, Inc.

Guest Service Representative Schulte Hospitality Group Inc

Guest Services Associate CMC Advocate Aurora Health Inc

Guest Services Coordinator Marriott International Inc

Assistant Manager Guest Experience | Orland Square Lululemon Athletica Inc

Assistant Manager Guest Experience | Rush St Lululemon Athletica Inc

Guest Service Agent Schulte Hospitality Group Inc

Guest Service Representative Marriott International Inc

Lead Guest Service Host Play Spin Win Brands

Guest Services Representative Navy Pier

Dining Services Assistant Manager Healthcare Services Group Inc

Environmental Services / Custodial Operations Manager 2 Sodexo SA

Environmental Services / Custodial Manager 1 Sodexo

Dining Services Manager Purdue University

Environmental Services Department Manager Healthcare Services Group Inc

Guest Service Host Play Spin Win Brands

Guest Service Host - Closing Shifts Play Spin Win Brands

Workplace Services Manager Salesforce Inc

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