2,069 Results for

Guest Services Manager Jobs in Cerritos, CA

Jobs

Newport Coast, California

Full time

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Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

27 days ago

Los Angeles, CA

$65,000–$70,000 / year

For a high-performing manager, the bonus structure adds substantial earning potential: Leasing & Renewal Incentives (Paid Monthly): Earn $175 per new lease and $350 for every 12-month lease renewal completed. The Area Manager is a "boots-on-the-ground," multi-site Property Manager responsible for the daily operational success, leasing, and physical upkeep of a local cluster of 3 to 6 small buildings, totaling approximately 150 to 200 units.

8 days ago

Los Angeles, CA

$72,000–$75,000

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Leads, manages and develops a Loss Prevention team responsible for the following functions:

Conducts and documents internal and external investigations and interviews in a professional, timely, discreet and confidential manner.

The Regional Loss Prevention Manager leads, manages and develops a Loss Prevention team whose responsibility is to prevent, detect, investigate, resolve and document internal and external losses and policy violations and provide exceptional customer service in the process at all Goodwill locations.

4 days ago

Torrance, CA

$18.90–$19.15 / hour
Full time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Arcadia, CA

$23.90–$24.15 / hour
Full time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Montebello, CA

$20.90–$21.15 / hour
Full time

30+ days ago

La Habra, CA

$21.90–$22.15 / hour

p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

30+ days ago

Montclair, CA

$18.90–$19.15 / hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

29 days ago

Los Angeles, CA

li style="margin:0in 0in 0in 0px;line-height:normal;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Daily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents.

In a non-Security Officer role, provides alert, professional assistance to the Loss Prevention team in their role of protecting company facilities, company assets, Ambassadors and guest.

4 days ago

Los Angeles, CA

Hotel Figueroa's vibrant arts program includes rotating art exhibits showcasing the works of L.A.'s most compelling female artists - an homage to its founding in 1926 as the largest project to have been financed, owned and operated by women. The Guest Services Manager is responsible for ensuring the operation of the Guest Services department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

30+ days ago

Los Angeles, CA

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Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

30+ days ago

Los Angeles, California

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Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.

28 days ago

Los Angeles, CA

$70,350–$72,000 / year

We want to be more than that proving style doesnt need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant welcoming public spaces. Regular team get togethers from our High Fives to our pretty special team parties - we know how to have a good timeThe chance to challenge the norm and work in an environment that is both creative and rewarding.

30+ days ago

Los Angeles, CA

$70,350–$72,000 / year

We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Responsible for the management of the night team ensuring that all night audit procedures are monitored, and figures and supporting documents are given to the Finance team.

24 days ago

Manhattan Beach, CA

$70,304–$85,000

Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

28 days ago

Los Angeles, CA

$70,304–$80,000

28 days ago

Los Angeles, CA

$58,240–$70,720 / hour

Meeting assistance may include making arrangements with food services vendors, and coordinating with Operations, Guest Services and other departments to ensure that all requests for space, catering and AV/technology equipment are managed well and services are provided seamlessly. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

30+ days ago

Los Angeles, CA

Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows.

18 days ago

Los Angeles, CA

$52,600–$76,300 / year

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Acting as the face of a global law firm, the Guest Services Representative is responsible for greeting and directing all clients and visitors, while attending to the main telephone line and organizing immediate assistance to meetings in progress.

24 days ago

Alhambra, CA

$19.23–$25 / hour

li>Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately.

Assist center staff & IDT members with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting clinic staff with paperwork from providers, and assisting transportation with coordinating schedules.

14 days ago

Alhambra, Arizona

15 days ago

Newport Beach, CA

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

30+ days ago

Anaheim, CA

24 days ago

Irvine, CA

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Understand and communicate in English proficiently to interact with guests, associates and outside vendors.

1 day ago

Santa Ana, California

p>Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

30+ days ago

Los Angeles, CA

18 days ago

los Angeles, CA

We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education.

The Lead Overnight Guest Services Associate (GSA) is responsible for overseeing and supporting the overnight GSA team to ensure a safe, clean, and welcoming environment for guests.

6 days ago

Arleta, CA

Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc.

6 days ago

Glendale, CA

13 days ago

Beverly Hills, California

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_{Guest Services Specialist is responsible for delivering exceptional customer service.}

_{Answer all incoming calls; ideally by the third ring with a friendly voice, polite, professional manner, and transfer them to the appropriate person or department quickly}.

30+ days ago

Laguna Beach, CA

$71,000–$80,000 / year

p>The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

11 days ago

Glendale, CA

li>Assist guests with basic activities of daily living such as but not limited to: setting up meals and meal time place setting, pushing a wheel chair up/down ramps or over and around barriers, assisting with changing adult incontinence pads/diapers/briefs and assisting with hygienically cleansing guests, showering or bathing set up and minimal assistance with cleansing, putting on or taking off clothing, providing stand by assist for ambulation safety, and other assistance with basic activities of daily living as directed by the medical staff or facility director. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education.

30+ days ago

Ontario, CA

b>OTHER DUTIES

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.

1 day ago

Los Angeles, CA

$194,000–$239,000 / year

Develop product roadmaps and build alignment across product teams (Tech, Design), cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.) and Leadership/Executive team. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

30+ days ago

$200,000–$240,000 / year

li>Develop product roadmaps and build alignment across product teams (Tech, Design), cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.) and Leadership/Executive team.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

30+ days ago

Marina Del Rey, California

Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. • Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.

30+ days ago

Redondo Beach, California

li>Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.

The Redondo Beach Hotel, a Tapestry Collection by Hilton, is looking for an outstanding Guest Service Supervisor to join the team!

30+ days ago

Redondo Beach, CA

$23–$24 / hour

li>Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.

Essential Functions and Responsibilities of the job include but are not limited to:

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel.

30+ days ago

ul>

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Maintains a bold working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

8 days ago

Anaheim, CA

Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.

30+ days ago

Cerritos, CA

$16.90–$16.90

This position has a Pay Scale consisting of the following elements and ranges: Base Hourly Rate of $16.90 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit. To view, the categories of personal information we collect from job applicants and the purposes for which the information is used, or to exercise your rights under the California Consumer Privacy Act (CCPA), visit our Privacy Policy at https://www.socalpenske.com/privacy-statement.

19 days ago

Los Angeles, CA

p>Utilizes Fleet management tools including but not limited to Element Fleet Management and Samsara Telematics to ensure proper and timely maintenance on all vehicles, ensure timely registration and proper licensing, route building and utilization, ensure safety protocols are being followed, and DOT compliance to Daily vehicle inspections. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

30+ days ago

Los Angeles, CA

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

30+ days ago

Rosemead, CA

$112,500–$158,000 / year

p>Summary of Job Description:

The Manager, Guest Care (Contact Center) is responsible for leading the day-to-day operations of the company's customer contact center, which supports guest interactions across phone, chat, email, and social media channels.

Team Development: Works closely with the Executive Director of Guest Care to recruit, select and develop internal associates to elevate their capabilities & support career advancement.

30+ days ago

Brea, California

li>Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment.

Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians.

13 days ago

Anaheim, CA

Join Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility. Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.

30+ days ago

Los Angeles, CA

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

30+ days ago

PASADENA, CA

experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery; customer service and/or guest satisfaction in a hospital environment; strong leadership skills and has the ability to work independently to drive program; experience effectively managing projects within agreed upon timelines; proficiency with computers and other technology; the ability to speak Spanish is preferred, and will assist in managing this workforce; and/or. be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; lead teams and departmental projects and initiatives; effectively manage the Unit Operating System; and/or.

30+ days ago

Los Angeles, CA

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experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;

experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;

strong leadership skills and can work independently to drive program compliance;

experience effectively managing projects within agreed upon timelines;

experience with vendor and contract management, as well as union and contract negotiations;

3-5 years previous custodial / housekeeping or similar management experience (healthcare experience preferred but not required);

financial acumen and budget management experience;

proficiency with computers and other technology.

be responsible for driving client and patient satisfaction scores;
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
work with the Environment of Care Committee and Infection Prevention Director;
effectively manages the Unit Operating System; and/or.

30+ days ago

Rosemead, CA

$90,000–$126,500 / year

li>5+ years of relevant experience in data analytics, business intelligence, or related roles, ideally within a service, retail, or customer care context; proven experience managing large-scale datasets and developing dashboards and reporting solutions, with experience working with VOC tools, contact center platforms, or social listening systems preferred. With over 150,000 monthly touchpoints, this position transforms data into actionable insights that shape business decisions, influence operational improvements, and enhance the end-to-end guest journey.

30+ days ago

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Guest Services Manager Jobs in Cerritos, CA

Guest Relations Manager Marriott Vacations Worldwide

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Regional Loss Prevention Manager Goodwill Southern California

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

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Store Manager - Spirit Spencer Gifts - Spirit Halloween

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Loss Prevention Safety Specialist Goodwill Southern California

Guest Services Manager Highgate Hotels LP

W Insider - Guest Services Manager Marriott International Inc

Guest Service Manager Onni Group

Overnight Guest Service Manager Ennismore International Management Ltd

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Guest Service Manager - JOEY Manhattan Beach JOEY Restaurants

Guest Service Manager - JOEY DTLA JOEY Restaurants

Guest Services Representative Cooley LLP

Guest Services Representative Crypto.com Arena AEG Worldwide

Guest Services Representative Ropes & Gray LLP

Guest Services Representative Seen Health Inc

Guest Services Representative Seen Health

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

Guest Services Rep Part EXTENDED STAY AMERICA

Guest Services Live Nation Worldwide

Guest Services Supervisor Crypto.com Arena AEG Worldwide

Guest Services Associate Lead, Los Angeles-Pico Union National Health Foundation

Guest Services Associate (Overnight), Arleta, Ca National Health Foundation

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Guest Reception Manager Montage Hotels & Resorts LLC

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Guest Service Representative Ontario EXTENDED STAY AMERICA

Product Manager, Guest Discovery and Homepage Airbnb Inc

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Guest Service Supervisor, Part-Time Pacifica Hotels

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Guest Services Associate - Part-Time TownePlace Suites Anaheim

Financial Services Manager Penske Buick GMC of Cerritos

Shuttle Services Manager - Shuttle Operations - Westin LAX Towne Park Ltd

Guest Service Representative Marriott International Inc

Manager, Guest Care (Contact Center) (P1-5036061-1) Panda Restaurant Group Inc

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Dining Services Department Manager (CDM or DSS Certification Preferred) Healthcare Services Group Inc

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