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Here's what you'll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Worldwide

PT Front Desk Agent - Hilton Tampa Downtown

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From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

Pyramid Global Hospitality

Front Desk Agent-3

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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

Sonesta International Hotels Corporation

Front Desk Agent

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

HOUR

Sonesta Great Bay Beach Resort & Casino

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Share Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE on LinkedIn Tweet Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE Share Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE on Facebook Share Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE via Email. Our iconic towers overlook the Miami River and our ideal downtown location puts you in steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena).

Hyatt Hotels Corp

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

OTHER

Shift Open: At the start of each shift, review prior shift handover notes and any overnight guest communications; check shared inbox, voicemail, and messaging channels for pending items; check in with the GEM or MOD to confirm priorities, open cases, and any direction for the shift. Administrative Accountability: Ensure all administrative duties are current and accurate at shift close, including the Accounting Sheet, Property Care log, and Bill to Guest pendings; confirm same-day departure folios are closed or handed off with clear ownership before departure.

Villatel

Guest Experience Specialist

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From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

Pyramid Hotel Group

Front Desk Agent Part-time

Working closely with the Front Office Manager and Director of Rooms, this role partners with departments across the hotel to anticipate guest needs, drive guest satisfaction, and ensure service exceeds expectations. Collaborate with all hotel departments to ensure exceptional service delivery, anticipate guest needs, create memorable guest experiences, and support the achievement of the hotel's operational and guest satisfaction goals.

Guest Experience Supervisor

PART_TIME

Oversee all concierge services including transportation, dining reservations, excursions, spa appointments, recreational activities, and special guest requests. High degree of work flexibility with the ability to work any shift, including early mornings, evenings, weekends, and holidays as operationally required.

EOS Hospitality HCR Employee LLC

Guest Experience Manager

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

Guest Services Inc

Hotel Front Desk Agent - FT and PT available

EOS Hospitality LLC

Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.

Highgate Hotels LP

Reservations Sales Agent

FULL_TIME

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Featuring spacious rooms and private villas, four resort-style pools, and vibrant dining, the property blends laid-back luxury with a strong, guest-focused culture—making it an ideal setting for hospitality professionals looking to grow in a dynamic resort environment.

Parrot Key Hotel & Villas

[AW]-iCims

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While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. The Hampton Inn & Suites - North Port is currently seeking experienced and enthusiastic Guest Service Agents, to assist with AM and PM front office operations.

Lodgco Hospitality LLC

Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Balance and audit for accuracy the room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.

Carter Hospitality Group

Front Desk Agent/Night Auditor

Resolve escalations: own guest problem accounts from start to finish, approving comps up to a set limit and escalating anything above it to the Sales Manager. Sales or reservations experience , such as booking, quoting, inside sales, or meeting a sales goal.

Better Talent

Premier/VIP Guest Liaison

The Overnight Front Desk Agent provides superior guest services including check-in/check-out of hotel guests courteously and efficiently; processes all payments according to established hotel requirements; provides information and services to any guest or visitor in a friendly, professional manner. While performing this job, the employee must frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions.

Gale Hotels

Overnight Front Desk Agent

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The Front Desk Agent provides superior guest services including check-in/check-out of hotel guests courteously and efficiently; processes all payments according to established hotel requirements; provides information and services to any guest or visitor in a friendly and professional manner. While performing this job, the employee must frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions.

Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. The Guest Experience Specialist supports the Guest Experience Team in delivering personalized, memorable, and unique experiences to resort guests and residents, aimed at enhancing guest satisfaction and loyalty.

Guest Services Agent Jobs in Florida

PT Front Desk Agent - Hilton Tampa Downtown Hilton Worldwide

Front Desk Agent-3 Pyramid Global Hospitality

Front Desk Agent Sonesta International Hotels Corporation

Front Desk Agent Sonesta Great Bay Beach Resort & Casino

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE Hyatt Hotels Corp

Guest Experience Specialist Villatel

Front Desk Agent-3 Pyramid Hotel Group

Front Desk Agent Part-time Pyramid Hotel Group

Guest Experience Supervisor Hyatt Hotels Corp

Guest Experience Manager EOS Hospitality HCR Employee LLC

Hotel Front Desk Agent - FT and PT available Guest Services Inc

Guest Experience Manager EOS Hospitality LLC

Reservations Sales Agent Highgate Hotels LP

Guest Experience Supervisor Parrot Key Hotel & Villas

Front Desk Agent Lodgco Hospitality LLC

Front Desk Agent/Night Auditor Carter Hospitality Group

Premier/VIP Guest Liaison Better Talent

Overnight Front Desk Agent Gale Hotels

Front Desk Agent Gale Hotels

Guest Experience Specialist Four Seasons Hotels and Resorts

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