They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition. If you’ve read our History page (if not, you really should – it’s an epic tale filled with heroes, suspense and plot twists), you know that back in 1994, the original Layne’s location gave Mike Garratt his career start and became his extended family.