Tuscaloosa, AL30+ days ago
Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English) • Must meet state age requirements for handling alcoholic beverages • Working knowledge of wine, spirits, and regional cuisines • Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates • Strong problem analysis and problem resolution skills • Strong multi-tasking, organizational, and time management skills to ensure a quick response to client needs • High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy • Strong written and verbal communication skills • Strong leadership and people management skills • Professional and courteous demeanor • Ability to create high performance teams and to be a strong team player • Demonstrate a strong commitment to company values • Organizational development abilities with a strong focus on individual and team advancement • Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Microsoft Outlook • Ability to maintain effective financial accountability to the company and to the ownership • Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back-office systems of a hospitality/food service environment • Working knowledge of food and beverage service equipment and current trends • Exceptional personal hygiene and positive representation of the organization to Troon employees, clients, and vendors. • Oversees daily restaurant activities to include: serving tables, bussing tables, seating guests, room service, and general clerical/cashier duties.