Regional field service management responsibility which includes but not limited to: Alignment with regional sales managers to provide localized service support, customer site visits, defusing tense situations, application evaluations, contracted service provider relationships and recruitment, on the job training for contracted service providers, start-up and commissioning of product, field conversions, quality and engineering liaison regarding product issues, manufacturing and product engineering field support, and new product development and reliability projects.
This is a fully remote position, but to effectively serve our client base, candidates must reside within either the Northwest or Southwest regions of the United States.