Hilton Head Island, SC5 days ago
Key Responsibilities Operations & Execution Oversee day-to-day operations across property management, guest services, maintenance, and inspections Ensure properties are guest-ready, well-maintained, and operating efficiently Drive consistency through SOPs, systems, and accountability Monitor and improve response times, issue resolution, and service quality Team Leadership Lead and manage Assistant General Managers, Porperty Mangers and support staff Set clear expectations, KPIs, and accountability across all roles Coach, develop, and mentor team members while addressing performance issues quickly Build a culture of ownership, urgency, and professionalism Owner Relations Ensure strong, proactive communication with property owners Step in on escalated owner issues and protect relationships Drive owner retention and satisfaction through transparency and performance Partner with Owner Success and Revenue teams to deliver results Financial Performance Own market-level P&L performance Manage expenses, labor efficiency, and vendor costs Work closely with revenue management to maximize occupancy and ADR Identify opportunities to improve profitability and scale operations Growth & Scalability Help onboard new properties and integrate them smoothly into operations Build processes that scale beyond current size (not just patch problems) Support business development efforts and market expansion Required Qualifications 5+ years of experience in short term rental property management 3+ years of leadership experience Proven ability to manage teams and hold people accountable Strong operational mindset with attention to detail Experience managing budgets and driving financial performance Ability to handle high-pressure situations and make quick decisions Strong communication skills with both team members and property owners Compensation, Benefits & Schedule Annual Salary: $125,000 - $150,000 Bonus 10 - 20% of annual salary Benefits Paid time off such as PTO, sick days, and vacation days Health, Dental, and Vision insurance Life insurance Retirement benefits or accounts Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs Long term and Short term disability insurance Tuition reimbursement potential Schedule 9am - 5pm, weekdays APPLY NOW Jean Abapo2026-05-06T04:17:47+00:00 Contact Usrecruiting@bettertalent.com +1407-279-0724 Book a Demo Copyright 2025 Better Talent | All Rights Reserved Page load link var fusionNavIsCollapsed=function(e){var t,n;window.innerWidth{e.classList.remove('no-wrapper-transition')},400),e.classList.remove('loading')},fusionRunNavIsCollapsed=function(){var e,t=document.querySelectorAll('.awb-menu');for(e=0;e window. Company Overview Dwell Vacation Rentals is the largest vacation rental management company on Hilton Head Island, with an established presence in Edisto Beach and continued expansion into Charleston and Myrtle Beach.