FULL_TIME

FEED

UNKNOWN

The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored — conversational and agentic experiences that interpret caller intent over a live audio channel, reason over context, invoke tools, and act on the caller's behalf. Ability to build measurable frameworks assessing call quality, agent behavior, tool-selection accuracy, and regression risk — golden call datasets, scenario suites, model-as-judge scoring with human QA calibration, continuous evaluation pipelines, and drift detection — plus adversarial, jailbreak, and grounding testing.

YEAR

ServiceNow

Senior Staff Software Engineer_Voice AI Agent Prompting

SmartRecruiters_Organic_Non_Easy_Apply

OTHER

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $264,000 — $310,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $264,000 — $310,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $264,000 — $310,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. Our team of engineers spans iOS, Android, web, backend, and LLM/AI specializations, working closely with dedicated product managers and data scientists to ship products that set a new bar in the fintech space.

Robinhood

Senior Engineering Manager - Agent Experience

greenhouse_via_bold

Resolve resident and hotel guests' complaints; assist residents in all inquiries in connection with residence/hotel/ services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces.

HOUR

Flow Carbon Inc

Front Desk Agent

You will define how ServiceNow delivers a contact center experience natively on the platform rather than through integration alone: the telephony and carrier layer, real-time voice AI, the omnichannel agent workspace, and the routing and orchestration that connect a customer conversation to the work it creates. Product managers at ServiceNow operate at the intersection of market opportunity, customer experience design, technology development, and delivering value to our customers-now increasingly via governed AI and agentic workflows embedded directly inside work.

ServiceNow Inc

Product Management Director - Contact Center Frameworks

The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored - conversational and agentic experiences that interpret caller intent over a live audio channel, reason over context, invoke tools, and act on the caller''s behalf. Ability to build measurable frameworks assessing call quality, agent behavior, tool-selection accuracy, and regression risk - golden call datasets, scenario suites, model-as-judge scoring with human QA calibration, continuous evaluation pipelines, and drift detection - plus adversarial, jailbreak, and grounding testing.

Senior Staff Software Engineer-Voice AI Agent Prompting

Flow

ea_via_bold

The Front Desk Agent/Night Auditor will also be responsible for assisting guests with their reservation needs while promoting hotel services, promotions, etc. and anticipating guest needs to promote higher guest satisfaction. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management.

Hilton Newark

Part Time Front Desk Agent/Night Audit

Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Senior Consultant in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.

Deloitte Touche Tohmatsu Ltd

Contact Center Operations and Transformation Functional Senior Consultant

RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care.

SambaNova Systems, Inc.

Data Center Operations Technician

You will learn how to transcribe pilot communications real-time into the airline and FAA systems using a variety of technologies including HF\VHF voice communications, analog and digital telephony, text messaging and satellite communications. The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents.

RTX Corp

Communications Center Radio Operator (Onsite)

Deloitte

Contact Center Operations And Transformation Functional Senior Consultant

ADAPTED_NOW

Information Security also develops systems to monitor and respond to attacks against our assets, provides awareness education to teams on security best practices for data protection, and ensures data governance and data sharing relationships with third parties in order to securely protect Rubrik information. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Rubrik

Senior Manager, Security Operations Center

Serverless Function / Microservice Development: Develop microservices using Python or Node.js for backend functions and IVR interactions, integrating with AWS services (e.g., DynamoDB) and external APIs (e.g., CRM systems). HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Track Manager - Cisco Contact Center

SambaNova Systems Inc

Information Security also develops systems to monitor and respond to attacks against our assets provides awareness education to teams on security best practices for data protection and ensures data governance and data sharing relationships with third parties in order to securely protect Rubrik information. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes.

Rubrik Inc

Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. We're looking for a Manager of Demand Generation to turn our account fit and intent data into campaigns that generate enterprise pipeline, both from new accounts and from expansion within our existing customer base.

Commure

Demand Generation Manager

The Cloud Platform team owns the production inferencing service that serves SambaNova's models to customers on RDU accelerators, including capacity planning, deployment, monitoring, and incident response across regions in the United States, Asia, Europe, and Latin America. In this role, you'll architecting our next-generation system from the ground up, running the Kubernetes infrastructure that powers some of the most advanced AI workloads in the industry, and bridging multi-cloud and on-prem environments in ways no generic SaaS company can offer.

Cloud Platform Architect

Our call center agents receive high volume inbound and outbound customer service calls in a call center environment and are responsible for providing exceptional customer service at all times to existing and potentially new customers by answering calls. Overview: Service Champions is currently seeking Client Support Specialists to join our Call Center Team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.

Service Champions Heating & Air Conditioning

Client Support Specialist

[AW]-iCims

Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. You’ll build scalable launch playbooks; scope, define, and prioritize product features based on customer workflows; define success metrics; and continuously refine processes to accelerate time-to-value.

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Senior Staff Software Engineer_Voice AI Agent Prompting ServiceNow

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Front Desk Agent Flow Carbon Inc

Product Management Director - Contact Center Frameworks ServiceNow Inc

Senior Staff Software Engineer_Voice AI Agent Prompting ServiceNow Inc

Senior Staff Software Engineer-Voice AI Agent Prompting ServiceNow Inc

Front Desk Agent Flow

Part Time Front Desk Agent/Night Audit Hilton Newark

Contact Center Operations and Transformation Functional Senior Consultant Deloitte Touche Tohmatsu Ltd

Data Center Operations Technician SambaNova Systems, Inc.

Communications Center Radio Operator (Onsite) RTX Corp

Contact Center Operations And Transformation Functional Senior Consultant Deloitte

Senior Manager, Security Operations Center Rubrik

Track Manager - Cisco Contact Center HCL Technologies Ltd

Data Center Operations Technician SambaNova Systems Inc

Senior Manager, Security Operations Center Rubrik Inc

Demand Generation Manager Commure

Cloud Platform Architect SambaNova Systems, Inc.

Client Support Specialist Service Champions Heating & Air Conditioning

Operations Manager, Air Commure

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