Certinia Implementation Consultant Axon Enterprise IncCertinia Implementation ConsultantBoston, MA$105,480–$168,768 / yearThe actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Staff Lease Analyst Kforce Inc.Staff Lease AnalystNewton, MA$70,000–$85,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewOperations Analyst Epitec StaffingOperations AnalystQuincy, MADETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Proactively monitor systems for availability, capacity & performance and when necessary, investigate and analyze the problems/issues, assess criticality, and report out as required. Provide periodic status updates to business and leadership about operational projects and tasks and keep the Project and tasks tracking systems updated.
NewPayroll Analyst AtriumPayroll AnalystConcord, MA$38–$42 / hourThis individual will play a critical role in ensuring accurate and compliant payroll processing while supporting a large employee population and collaborating with cross-functional teams across HR and Finance. The Payroll Analyst will be a key individual contributor responsible for the end-to-end processing of biweekly U.S. payroll for more than 3,000 employees utilizing Workday.
Enterprise Marketing Data Analyst - Cross-Functional Insights & Visualization SS&C Technologies Holdings IncEnterprise Marketing Data Analyst - Cross-Functional Insights & VisualizationBoston, MAThis role plays a critical part in defining how marketing performance is measured, understood, and communicated across integrated campaigns, digital channels, and corporate initiatives worldwide. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Techno-Functional Analyst, UiPath LABUR LLCTechno-Functional Analyst, UiPathBedford, MALABUR is partnering with a client to identify a UiPath Techno-Functional Analyst who will serve as the hands-on-keys resource driving the implementation and expansion of the organization's UiPath automation platform. This individual will work directly with business stakeholders to understand requirements, design and deploy automation use cases, and grow UiPath adoption and functionality across the enterprise.
Business Analyst - Service & Operations Focus Financial PartnersBusiness Analyst - Service & OperationsNeedham, MassachusettsBlending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. Serving as an extension of the leadership team, this role leverages data, analytics, AI-enabled tools, and business analysis to improve operational performance, inform strategic decisions, and support the evolution of the Service & Operations operating model.
Business Analyst II, Research (Hybrid) Lahey Hospital and Medical CenterBusiness Analyst II, Research (Hybrid)Boston, MA$80,000–$120,000 / yearThe Business Analyst will serve as a liaison between stakeholders and the technical implementation team, closely collaborating with the project sponsors, key stakeholders, and subject matter experts to ensure the solution meets institutional needs while supporting regulatory compliance and operational excellence. Apply now Similar jobs Senior Business Analyst, Research (Hybrid) Posted April 1, 2026 Senior Financial Analyst Posted February 28, 2026 * Director, Sponsored Programs Contracting: BIDBD Posted March 27, 2026.
Business Analyst- Edenred Benefits Reward GatewayBusiness Analyst- Edenred BenefitsBoston, MA$80,000–$85,000 / yearMust possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries. With our shared missions of ‘Making the World a Better Place to Work' and ‘Enriching Connections, For Good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organizations to improve people’s daily lives.
MGC Senior Business Analyst/Project Manager (SBA) LancesoftMGC Senior Business Analyst/Project Manager (SBA)Boston, MA$89.29Working across Licensing, Financial Investigations Division, Gaming Enforcement Unit, Chief Enforcement Counsel’s Office, Finance, Racing, and IT, the Senior BSA ensures that the new systems support the full life cycle of licensing activities, including gaming, sports wagering, racing, operators, qualifiers, vendors, and employee licensing. Working with the project managers and vendor partners, translate regulatory and operational needs into functional specifications, user stories, and acceptance criteria that reflect the real business needs.
Senior Analyst, Media Finance & Business Operations Publicis Groupe SASenior Analyst, Media Finance & Business OperationsBoston, MA$60,800–$89,600 / yearFamiliarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation. Key areas of focus include monitoring client financial health, agency systems evaluation, monthly billing reconciliations, audit compliance, process architecture, legal contract support, and agency growth initiatives.
Business Analyst Edenred SABusiness AnalystBoston, MAJob Summary: The Business Analyst partners with business stakeholders and technical teams to identify business needs, analyze processes, and deliver solutions that enhance operational efficiency and overall business performance. Education and Experience: Required: Bachelor's degree in Business Administration, Information Technology, Computer Science, Business Analytics, Statistics, Finance, or a related field preferred; equivalent combination of education and relevant experience will be considered.
MMIS Operations and Maintenance Analyst (Hybrid) The Panther GroupMMIS Operations and Maintenance Analyst (Hybrid)Quincy, MAThe O&M Analyst will be called upon to act as an active member in all phases of the project including gap analysis, requirements gathering, design and development activities, documentation, testing, implementation, and stabilization. The O&M Analyst is expected to work independently and collaboratively with technical teams and business stakeholders; therefore, exceptional communication, coordination, and documentation skills are essential for success in this role.
Senior Financial & Business Analyst - Consumer Products Bose Corporation, U.S.ASenior Financial & Business Analyst - Consumer ProductsFramingham, Massachusetts$82,800–$113,850 / yearThe Senior Financial & Business Analyst serves as the lead finance business partner for Bose's Out Loud Audio (OLA) categories, supporting our Soundbars, Home Speakers, and Portable Speakers product lines. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com.
Senior Business Analyst - Commercial Banking / Treasury Products Citizens Financial Group IncSenior Business Analyst - Commercial Banking / Treasury ProductsBoston, MA$90,000–$128,000 / yearThis role partners closely with Product, Technology, Operations, Risk, and external vendors to translate product strategy into clear requirements, document end‑to‑end processes and data flows, and ensure launch readiness for complex cash management capabilities. The ideal candidate has deep experience supporting digital or data‑driven financial products and thrives in cross‑functional environments where precision, governance, and execution matter.
Business Analyst Wolters Kluwer N.V.Business AnalystWaltham, MA$68,900–$118,050 / yearThe Business Analyst works closely with Product Management, Development, Quality Assurance, Operations, and Client-facing teams to translate business needs into functional solutions while supporting the continued evolution of GainsKeeper products and services. The GainsKeeper Business Analyst plays a critical role in defining product requirements, supporting operational analysis, and driving continuous process improvement across the GainsKeeper Suite of Products, including GainsKeeper Brokerage, FundTax, and the Corporate Action Suite.
Business Analyst - Finance MIT Lincoln LaboratoryBusiness Analyst - FinanceLexington, MAThe final salary offered to a selected candidate will depend on various factors, including—but not limited to—the scope and responsibilities of the role, the candidate’s experience, skills and education/training, internal equity considerations and applicable legal requirements. As a Business Analyst, your primary responsibilities will include providing initial SAP user support, gathering business requirements, performing root cause analysis, and testing and training support as needed.
Financial Analyst - FP&A ShawmutFinancial Analyst - FP&ABoston, Massachusetts$75,000–$90,000 / yearFull timeThis role will play a critical part in preparing financial reports, building dashboards, improving system workflows, delivering analytics, and supporting data-driven decision-making across the organization. We’ve been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America’s Best Employers by Forbes—along with numerous regional recognitions across our 15 offices nationwide.
Operations and Maintenance Analyst LancesoftOperations and Maintenance AnalystQuincy, MA$64.28The O&M Analyst will be called upon to act as an active member in all phases of the project including gap analysis, requirements gathering, design and development activities, documentation, testing, implementation, and stabilization. The O&M Analyst is expected to work independently and collaboratively with technical teams and business stakeholders;therefore, exceptional communication, coordination, and documentation skills are essential for success in this role.
Senior Systems Analyst Wellington Management Company LLPSenior Systems AnalystBoston, MAExamples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time). In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally.
Senior Financial Business Systems Analyst SnykSenior Financial Business Systems AnalystBoston, MassachusettsAs a Senior Business Systems Analyst, supporting our Finance Systems (Coupa, NetSuite, Zone Billing) you’ll play a key role in partnering with the Finance organization to create and deliver scalable technology solutions that automate core financial business processes. Experience managing complex Finance ecosystems, including core Procure to Pay (P2P) processes, Record to Report (R2R), Orders to Cash (O2C) and integrations with systems like NetSuite, Coupa, Tropic, and Workato.
Senior Data Quality Analyst IQVIA Holdings IncSenior Data Quality AnalystBurlington, MA$56,100–$140,300 / yearIn this highly visible role, you will partner with Engineering, Product, Data Operations, Client Support, and offshore teams to validate data, investigate and resolve quality issues, strengthen governance practices, and drive continuous improvement across the data lifecycle. As a Senior Data Quality Analyst at Cedar Gate Technologies, an IQVIA business, you will play a critical role in ensuring the accuracy, integrity, and reliability of healthcare data that powers our industry-leading analytics platform.
Sr. Analyst Growth Marketing- Google Ads Rue La La, Inc.Sr. Analyst Growth Marketing- Google AdsBoston, MA$95,000–$110,000 / yearRue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.
Principal Financial Analyst - Global Quality Boston Scientific CorpPrincipal Financial Analyst - Global QualityMarlborough, MAThe anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. About the Role: The Principal Financial Analyst will serve as a key finance partner to the Global Quality organization, providing accounting leadership, complex financial analysis, and decision support to the organization.
Strategy & Innovation Analyst Blue Cross and Blue Shield of Massachusetts IncStrategy & Innovation AnalystBoston, MA$78,120–$95,480 / yearThe Strategy & Innovation Analyst on the Strategy & Innovation team, part of the Enterprise Strategic Services Division will assist in conducting market research and synthesizing themes, gathering consumer insights, generating ideas and facilitation thereof, developing solutions, and prototyping and piloting innovative solutions and technologies that will create a competitive advantage for BCBSMA. In alignment with BCBSMA strategic priorities, the analyst will help evaluate current trends and ideas; identify emerging capabilities, solutions and technologies; to support the advancement of a portfolio of strategy and innovation initiatives to market.
Lead Operations Analyst Analog Devices IncLead Operations AnalystWilmington, MA$131,285–$190,108 / yearADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.
Product Director, Business Capability Owner EisnerAmperProduct Director, Business Capability OwnerBoston, MA$175,000–$225,000 / yearOur clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. Through business capability ownership, agile product management, and continuous improvement, the ETO partners with Service Lines, Corporate Functions, Artificial Intelligence, and Enterprise Technology & Information to deliver scalable, sustainable business outcomes across the Firm.
Customer Success Analyst (Hybrid) PerkinElmer US LLCCustomer Success Analyst (Hybrid)Boston, MA$85,000–$105,000 / yearThe final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. Share best practices and innovative use cases with local team and data coordinators gathered from across your entire account portfolio to drive deeper Asset Genius adoption.
Regional Head of Customer Success, NAM Cubic CorpRegional Head of Customer Success, NAMMAThe role carries end-to-end accountability for customer outcomes across all four Lines of Service; Contact Center (Customer Experience Centers), Technology & Service Operations, Financial Services, and Field Services, spanning both active deployment programs and steady-state service operations. Deployment & Program Delivery Oversight - During active deployment phases, including program change, BAU change, security change, and maintenance activities, ensures that all Lines of Service are mobilized, coordinated, and executing to contracted scope and schedule.
Quality Assurance Analyst Harris Computer SystemsQuality Assurance AnalystMassachusetts, MA$55,000–$65,000 / yearReporting to the Mobile Team Lead, the Quality Assurance Analyst's key responsibilities will include: Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing. Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.
Fixed Income Operations Analyst Vestmark, Inc.Fixed Income Operations AnalystWakefield, MA$70,000–$85,000 / yearThe role requires daily processing, issue investigation, and proactive communication with brokers, custodians, portfolio managers, and internal operations and technology teams to maintain accurate fixed income workflows, strong operational controls, and high-quality client service. Vestmark's Outsourced Services (VOS) team is seeking a Fixed Income Operations Analyst with strong experience in fixed income products, trade workflows, and settlement processes to support our Outsourced Service Clients in Wakefield, MA.
Configuration Analyst The Charles Stark Draper LaboratoryConfiguration AnalystCambridge, MassachusettsDraper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. The Configuration Analyst assists configuration analysts in managing and controlling configuration items (CI’s), ensuring the integrity and traceability of product configurations throughout the lifecycle of a project.
Quality Control Analyst I, Raw Materials Ocular TherapeutixQuality Control Analyst I, Raw MaterialsBedford, MA$68,000–$75,000 / yearOcular Therapeutix, Inc. (NASDAQ:OCUL) is a biopharmaceutical company focused on the formulation, development, and commercialization of innovative therapies for diseases and conditions of the eye using its proprietary bioresorbable hydrogel-based formulation technology, ELUTYX. Key Responsibilities: The primary responsibilities of this role will be performing qualitative and quantitative testing of raw materials using techniques such as HPLC, GC, FTIR, UV-Vis, titration, and wet chemistry.
Board Certified Behavior Analyst (BCBA) Justice Resource InstituteBoard Certified Behavior Analyst (BCBA)Tewksbury, Massachusetts$38–$48 / hourIn this position, youâ¯willâ¯be ableâ¯to conveyâ¯yourâ¯passionâ¯forâ¯helping othersâ¯with a dynamic teamâ¯by bringing anâ¯energetic and positive approachâ¯while working with youth that we serve!â¯. We are looking for a part-time Board Certified Behavior Analyst (BCBA) to deliver comprehensive support across various skills, including communication, social interaction, education, and daily living.
Aerospace Quality Analyst SEGULA TechnologiesAerospace Quality AnalystBoston, MAWe are looking for a Quality Analyst - Problem Solver to take ownership of supplier-related quality crises and ensure sustainable resolution. You will collaborate with internal stakeholders and suppliers to drive structured problem-solving initiatives.
Sr Planning Analyst BJ's Wholesale Club Holdings IncSr Planning AnalystMarlborough, MA$78,000–$101,000 / yearPlanners are responsible for overseeing and providing direction to allocation partners ensuring that the right products are available in the right retail channel at the right time, meeting our members expectations while achieving sales and profitability for assigned department. Ability to evaluate and communicate opportunities and risks including reacting to sales trends and inventory flow as well as suggesting markdowns and promotions in order to achieve sales margin, and inventory objectives.
Sr Planning Analyst (Perishables) BJ's Wholesale Club Holdings IncSr Planning Analyst (Perishables)Marlborough, MA$78,000–$101,000 / yearPlanners are responsible for overseeing and providing direction to allocation partners ensuring that the right products are available in the right retail channel at the right time, meeting our members expectations while achieving sales and profitability for assigned department. Ability to evaluate and communicate opportunities and risks including reacting to sales trends and inventory flow as well as suggesting markdowns and promotions in order to achieve sales margin, and inventory objectives.
Programmer / Data Analyst Consultant Jobsultant SolutionsProgrammer / Data Analyst ConsultantBoston, MassachusettsPartner with leadership and various cross-functional teams, including engineering, finance, and product, to identify, define, and track key metrics to be used in monitoring, planning, and one-off decision-making. We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission.
GPS Enrollment Operations, Business Analyst University of MassachusettsGPS Enrollment Operations, Business AnalystLowell, MAPartner with GPS enrollment and data staff, Enterprise Applications, and University stakeholders to design and implement data quality processes across GPS systems, leveraging knowledge of business processes and student lifecycle data flows to ensure: data remains accurate, current, and free of duplication. General Summary of Position: The Division of Graduate, Online & Professional Studies (GPS) is seeking a full-time systems and operations technical leader who can manage and optimize key enrollment technologies-primarily Slate, Salesforce, and related tools-to support recruitment, admissions, and re-enrollment efforts.
NewPrincipal Analyst , Corporate Finance Transformation Waters CorporationPrincipal Analyst , Corporate Finance TransformationMilford, MassachusettsWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Overview: This position reports to the Director, Finance Transformation, and will represent the Finance strategy, with a focus on Record to Report (RTR), on our S4 HANA R3 enterprise program as an expert – making high impact decisions on the direction of this transformational program.
Implementation Analyst I Axon Enterprise IncImplementation Analyst IBoston, MA$75,780–$121,248 / yearAssess impact and feasibility of proposed solution - including change management and other non-program implementation costs - evaluating alternatives and delivering solutions that accomplish agency outcomes. Discover complex business requirements - providing structure and clarity where there is ambiguity - and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
Business Systems Architect - Finance D365 FO Axon Enterprise IncBusiness Systems Architect - Finance D365 FOBoston, MA$148,500–$237,600 / yearFinance & Accounting Knowledge: Deep understanding of accounting principles, financial processes, and related Dynamics 365 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Fixed Assets. Business Process Optimization: Partner with finance stakeholders to assess, refine, and automate key financial processes in areas such as General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, and Project Accounting.
Engineer IV/Complaint Analysts Takeda Pharmaceutical Co LtdEngineer IV/Complaint AnalystsLexington, MA$103,500–$162,690 / yearThe actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. What you bring to Takeda: Associates degree and 4+ years relevant experience or Bachelor's degree in Engineering, Chemistry, Biology, or related scientific/technical discipline with 2+ years relevant experience.
Demand Planning Analyst Franklin Sports, Inc.Demand Planning AnalystStoughton, MA$70,000–$84,000 / yearWe are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, the National Women's Soccer League, the Women's National Basketball Association, the Pro Volleyball Federation, USA Pickleball, and Hasbro's Nerf brand - all of which bring energy, strength, and joy to our products. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all.
Specialist I.S. Analyst - (JP10379) 3 Key ConsultingSpecialist I.S. Analyst - (JP10379)Cambridge, MassachusettsApply statistical trending tools, such as statistical process control and multivariate analysis, to product and method data to understand sources of variation and evaluate opportunities for improvements. The position offers the opportunity to engage with data from multiple product modalities and a variety of groups and functions across Amgen’s global manufacturing and quality networks.
Senior Financial Analyst - Strategy & Integration, Global Operations Waters CorporationSenior Financial Analyst - Strategy & Integration, Global OperationsMilford, MAWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. This role will work closely with the Finance Director and cross-functional teams to provide financial insights, drive integration efforts, and support transformation projects that enhance operational efficiency and long-term value creation.
NewInfrastructure Business Analyst - Pontiac, MI Digital Technology SolutionsInfrastructure Business Analyst - Pontiac, MIBoston, MAContractorFull timeBSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables. Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
Principal BI Analyst Waters CorporationPrincipal BI AnalystMilford, MAThis role collaborates closely with executive leadership, Sales, Marketing, Finance, and Business Unit stakeholders to identify business opportunities, influence strategy, and deliver scalable analytics solutions. The Principal Business Intelligence Analyst serves as a strategic analytics partner responsible for transforming complex data into actionable insights that drive commercial performance, operational excellence, and enterprise decision-making.
Senior Supply Chain Business Analyst The Charles Stark Draper Laboratory IncSenior Supply Chain Business AnalystCambridge, MA$95,000–$245,000 / yearDraper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off-site social events, and discounts to local museums and cultural activities. Job Description Summary: The Senior Supply Chain Business Analyst is the liaison between the technical team and the business user groups responsible for projects to improve efficiency and functionality with the Supply Chain teams.
Senior IT Business Analyst - Disciplined Contract Management (DCM) Manulife Financial CorpSenior IT Business Analyst - Disciplined Contract Management (DCM)Boston, MA$107,450–$199,550 / yearThe DCM portfolio focuses on operational risk reduction, regulatory adherence, straight-through processing (STP) expansion, and digital claims modernization across platforms including Salesforce, core claims processing and policy administration systems, legacy rules/benefits engines, digital self-service portals, and supporting data/automation capabilities. Support solution design by partnering with technology teams to identify data mappings, upstream/downstream impacts, integrations, and process changes across Salesforce, core claims processing and policy administration platforms, legacy rules/benefits engines, digital self‑service channels, and automation/data platforms.